This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Ver más
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This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Ver más
La empresa ha respondido
Went to sheffield for the day to visit as im going there for university in September, when in the store the girl upfront was extremely polite and kind and had a refreshing smile and made the area and... Ver más
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Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Ver más
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I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Ver más
La empresa ha respondido
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Reino Unido
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Ha contestado el 83% de las opiniones negativas
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Ordered a Barbour jacket was delivered super quick great communication will definitely be ordering from the cream store again great job guys merry Christmas

Respuesta de The Cream Store
Visited the new store today with my son, who hates shopping and most people.. He browsed and actually spoke to the staff which is testament to how nice a vibe they help to create. Well done for creating calm in a time of chaos! Loved our little chat and my Mr Maria smiley light x

Respuesta de The Cream Store
Went to visit the new store in Meadowhall and I was very impressed, visually the store is really thought out and the visual merchandising is great. The staff are super approachable and friendly.
A lovey addition to Meadowhall and the menswear department!

Respuesta de The Cream Store
I used their sneaker cleaning service. Couldn't recommend them any more highly. They collected my trainers, dropped them off, and made them look brand new.

Respuesta de The Cream Store
The trainer-cleaning service they offer is poor. I was told over the phone that all the marks had come out of the trainers and that I would be happy with the results, which couldn’t be further from the truth. They returned the trainers with stains still on them, which I complained about. I was then told they would be picked back up for another clean, but I’ve now been waiting around three weeks with my messages being ignored. Safe to say I will not be using their services again 🤣.
Top notch service always a pleasure dealing with the Cream store 👏🏻👏🏻👏🏻👌👌👌
Ordered an item online but turns out they didn’t have it in stock, despite payment being made and stating they had 1 in stock. In fairness, I was notified within a couple of hours of payment and refund processed, however, If you are super keen to secure an item and it’s popular, maybe try a store with more reliable stock indicators.
Although we recieved the wrong size originally, this was sortex out quickly and i sent the item back without cost and recieved the correct size quickly. Very pleased with the purchase
Staff, staff,staff,clearly care about product and customers,ask a question and they action it.
Been looking to get this polo shirt for a while but couldn't get my size so was glad to see it in your shop thanks Di
I have no update on shipping. You asked if I would pay extra tariffs and I said yes, and then never heard back.

Respuesta de The Cream Store
Superb range of products at great prices.
Had a an issue with order, fixed in <24hrs, fantastic service - highly recommended.

Respuesta de The Cream Store
Since the store opened in Sheffield it's become a regular drop in for something different with plenty of great top quality brands in store. It has also become a firm favourite for my teenage son. The staff in the store are always great and very helpful, making every visit a pleasure.

Respuesta de The Cream Store

Respuesta de The Cream Store
Ordering was easy and the delivery of the Fred Perry was quick, couldn’t be happier 👍

Respuesta de The Cream Store
Welcome this great shop in to Sheffield, bought two Fred Perry polo shirts, after great advice and service from assistant, well worth a visit.

Respuesta de The Cream Store
Fab shop. Nb not just for men, there's womenswear upstairs, mainly Carhaart, but some other brands too. Very helpful staff.

Respuesta de The Cream Store
Fast delivery and fast refund..
Will defo buy from there site again!!

Respuesta de The Cream Store
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