This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Went to sheffield for the day to visit as im going there for university in September, when in the store the girl upfront was extremely polite and kind and had a refreshing smile and made the area and... Ver más
La empresa ha respondido
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Ver más
La empresa ha respondido
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Información de contacto
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Reino Unido
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,4
Excelente
178 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 83% de las opiniones negativas
Suele responder en menos de 1 semana
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Product exactly as described
Product exactly as described, in great conditions, delivered quickly, with great communication.
12 de octubre de 2023
Respuesta de The Cream Store
Thanks for your positive review, its much appreciated. Thanks also for choosing to shop with us online.😊
Good stuff
Great customer service, great prices and fast delivery....flawless victory
23 de septiembre de 2023
Opinión espontánea
Respuesta de The Cream Store
Thank's for taking the time to provide us an excellent review, it's much appreciated. Thanks for shopping with us!😊
Shipment was fast and affordable
Shipment was fast and affordable. The only issue is that I didn’t get everything I ordered. My shipment was for two bandanas but only one arrived. I tried to use the website to contact customer service but it didn’t seem to work. At the end of the day it was just a silly bandana so i didn’t take it any further but thought I would document the experience anyway as I would definitely still buy from Cream again.
30 de septiembre de 2023
Opinión espontánea
Exceptional service and delivery time
Exceptional service and delivery time. Wonderful.
4 de octubre de 2023
Respuesta de The Cream Store
Thanks so much for taking the time to provide us an excellent review, its much appreciated! Thanks for choosing to shop with us!😊
Respuesta de The Cream Store
Thanks so much for taking the time to provide us an excellent review, its much appreciated! Thanks for shopping with us.😊
Quick efficient service
Quick efficient service, product as advertised.
22 de septiembre de 2023
Opinión espontánea
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Excellent customer service
One of my items was out of stock but they called me to apologise and explained the error. The rest of my order arrived next day and was perfect. Will definitely consider this store for future purchases.
21 de septiembre de 2023
Opinión espontánea
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Clark’s
Easy to order & fast delivery, not to mention great price in the sale. Thank you
1 de septiembre de 2023
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
I had never heard of them before and…
I had never heard of them before and was a bit dubious. but great selection of quality clothes and fast delivery. I will be usijg a gain for sure.
7 de agosto de 2023
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Excellent online experience
Excellent online experience. All trustworthy. All excellent products. Fast delivery.
19 de septiembre de 2023
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
An excellent little business that I…
An excellent little business that I recently discovered. Their customer service is exceptional and resolved an online purchased order within minutes
19 de septiembre de 2023
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Amazing customer service
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue.
As I was concerned the Pokémon mystery blind bags would sell out they put one aside. Then with regular updates both via WhatsApp as well as by phone, I was able to make the purchase with no further concerns.
Just a shame the item was limited to one per person! 😆
14 de septiembre de 2023
Respuesta de The Cream Store
Haha! Thanks so for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Great experience- will definitely be…
Great experience- will definitely be back
14 de septiembre de 2023
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Absolutely fantastic
Absolutely fantastic! Other online companies were useless Cream were fantastic would definitely use them again
22 de septiembre de 2023
Respuesta de The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Very fast delivery
Very fast delivery. Love my Levi’s sweatshirt 😊
17 de septiembre de 2023
Opinión espontánea
Respuesta de The Cream Store
Thanks so much for your kind review, its much appreciated. Thanks for shopping with us!😊
Lee denim Great service great product great Price…
Great service great product great Price what more can I say
24 de julio de 2023
Opinión espontánea
Respuesta de The Cream Store
Thanks for taking the time to provide us your kind review it's much appreciated.😊
The service and delivery were first…
The service and delivery were first class. The box it came in was too big and was battered when it arrived (probably the courier). Shoes were unharmed though. Love the trainers.
3 de julio de 2023
Opinión espontánea
Top shelf
Ordered a Huf 5 panel, arrived the next day in perfect condition a day earlier than expected, I will definitely be ordering again
30 de junio de 2023
Opinión espontánea
Respuesta de The Cream Store
Hey! Thanks for your super kind review, its much appreciated and thank you for your continued support!😊
Lovely business that offers service…
Lovely business that offers service away and beyond anything the larger companies ever have/can. Order placed on the Sunday and received on the Tuesday. Perfect. Many thanks.
16 de junio de 2023
Opinión espontánea
Respuesta de The Cream Store
Hey! Thanks for your super kind review, its much appreciated and thank you for your continued support!😊
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