The Curtain Store at Home Opiniones 

226
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have ordered blinds twice from The Curtain Store at Home, each time knowledgeable advice from Louise has been given to me which makes it a lot easier to select the right product. The customer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently experienced a fantastic level of service from The Curtain Store when shopping for curtains and blinds for our recently renovated home. The staff were very helpful (and patient) as we perus... Ver más

Valorada con 5 estrellas sobre 5

Really pleased with our experience, ordered an old design duvet cover from ted baker that I couldn't find anywhere else. I was slightly worried that the website wasn't legit however the item was shipp... Ver más

Valorada con 5 estrellas sobre 5

Love my curtains made to measure by The Curtain Store at Home. After having a few problems with ordering on their website Paul came to the rescue and took me through the process step by step. Once ord... Ver más

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. también en la categoría
  3. Tienda de iluminación
  4. Tienda de muebles

Escrito por la empresa

The Curtain Store, formally known as the Curtain Superstore is a family run business in Blaydon, Newcastle and has been trading for over 30 years with 40+ years’ experience in the fabric and curtain making industry, so we know a thing or two about home furnishings. Our rich experience, coupled with our passion and knowledge, has allowed us to provide an unrivalled bespoke curtain and blind service in the North East whilst having an extensive range of home furnishings at competitive prices, helping us win the soft furnishings supplier of the year in 2019. We are super excited to now be offering our expertise and extensive product range online, helping everyone around the UK to turn their house into a home!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

226 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

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4,4

Todas las opiniones

(226)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick response

Got what I wanted and arrived in due course

8 de enero de 2024
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Respuesta de The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Valorada con 5 estrellas sobre 5

So easy to deal with

So easy to deal with. They kept me informed about when my order was being shipped and when it was going to be delivered. Loved my purchase!

5 de enero de 2024
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Respuesta de The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Valorada con 4 estrellas sobre 5

It was really good to get the samples…

It was really good to get the samples free. Unfortunately they took quite a long time to get here so decided on a other fabric from a other company to move things along. I would have chosen a fabric from your store if the samples had arrived earlier. A shame

3 de enero de 2024
Valorada con 5 estrellas sobre 5

Fabric purchase.The service was excellent

The service was excellent. Ordered fabric on Tuesday 2nd January & had it delivered on Thursday 4th. My chair has now been recovered today. 100% happy with everything.

2 de enero de 2024
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Respuesta de The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Valorada con 5 estrellas sobre 5

Easy to order very quick with delivery

Easy to order very quick with delivery. And curtains first class. Well made very pleased.

2 de enero de 2024
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Respuesta de The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Valorada con 5 estrellas sobre 5

The website is really easy to navigate…

The website is really easy to navigate and the product was delivered really quickly and as described

6 de diciembre de 2023
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Respuesta de The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Valorada con 5 estrellas sobre 5

Ordered a product which said it was in…

Ordered a product which said it was in stock but actually wasn’t, but after contacting them sent me a replacement product which was fabulous

5 de diciembre de 2023
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Respuesta de The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Valorada con 5 estrellas sobre 5

The Curtain Store at Home - an excellent discovery!

Excellent communication and service. My order arrived within 4 days including the weekend. Love the new curtains purchased; exactly as described.
Would definitely purchase from The Curtain Store at Home again.

14 de diciembre de 2023
Opinión espontánea
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Respuesta de The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Valorada con 1 estrellas sobre 5

If I could rate any lower I absolutely…

If I could rate any lower I absolutely would!

Ordered a bedding set for my son on 10thOctober 2023. Paid £6.99 for the delivery. Item was in stock when I ordered.

I contacted again later in November as it still hadn’t been dispatched & they told me this item was out of stock & they would be dispatching said item on the Friday so I will receive it the following week.

Nothing arrived. I contacted them every week now to check for updates & they have ignored my emails everytime.

Avoid at every single opportunity!

I have cancelled my order now & we be clawing that money back from my bank!

Useless company!

10 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrific customer service

Ordered an item on the 24th Nov. Still no despatch note a week later despite paying £6.99 for postage (bedsheets). Contacted the company via their 'get in touch' button on the website and received absolutely no reply. Messaged them via Facebook and received a 'we will look into it' message but then since then have been completely ignored. I believe that they sold me an item which they didn't even have in stock and instead of telling me that have just completely ignored me whilst keeping my money. I had to cancel the order and am now waiting for my refund which hopefully won't take as long as a reply from the company does.

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased with the service I received.

I was able to confirm availability over the phone. Once the order was placed I had immediate confirmation, followed by an email to say the curtains had been dispatched. The arrived the following day at. Goid quality and excellent service.

14 de noviembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wrong fabric 😬

Prompt delivery - unfortunately it was the wrong colourway. Am still waiting to receive returns label and correct fabric.

9 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Excellent

Delighted with my new curtains. Lovely material, well made and the blackout lining is of excellent quality. Paul was very helpful. So pleased to have found this company. I will be placing another order soon for the other windows.

1 de noviembre de 2023

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