I have ordered blinds twice from The Curtain Store at Home, each time knowledgeable advice from Louise has been given to me which makes it a lot easier to select the right product. The customer... Ver más
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I have ordered blinds twice from The Curtain Store at Home, each time knowledgeable advice from Louise has been given to me which makes it a lot easier to select the right product. The customer... Ver más
La empresa ha respondido
We recently experienced a fantastic level of service from The Curtain Store when shopping for curtains and blinds for our recently renovated home. The staff were very helpful (and patient) as we perus... Ver más
Really pleased with our experience, ordered an old design duvet cover from ted baker that I couldn't find anywhere else. I was slightly worried that the website wasn't legit however the item was shipp... Ver más
Love my curtains made to measure by The Curtain Store at Home. After having a few problems with ordering on their website Paul came to the rescue and took me through the process step by step. Once ord... Ver más
The Curtain Store, formally known as the Curtain Superstore is a family run business in Blaydon, Newcastle and has been trading for over 30 years with 40+ years’ experience in the fabric and curtain making industry, so we know a thing or two about home furnishings. Our rich experience, coupled with our passion and knowledge, has allowed us to provide an unrivalled bespoke curtain and blind service in the North East whilst having an extensive range of home furnishings at competitive prices, helping us win the soft furnishings supplier of the year in 2019. We are super excited to now be offering our expertise and extensive product range online, helping everyone around the UK to turn their house into a home!
Tundry Way, NE21 5SJ, Blaydon-on-Tyne, Reino Unido
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Ha contestado el 66% de las opiniones negativas
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Lovely product, fast delivery, speedily contacted by staff for approval of a minor change.
Item arrived very quickly and exactly as ordered . Very happy with the online ordering service.
Decent quality for the price, just what we needed to match the decor. Came quickly
I found 4 fabrics on the website and ordered samples, I waited and waited then decided to phone them, spoke to Paul and he sent them, lovely fabrics so chose 1 , apparently you only get sale price if you order 10 MTRS which didn't show on the website as I only needed 8 MTRS , was not impressed but decided to go ahead and order 10 MTRS. Again I waited for delivery over a week but no fabric
I phoned again and spoke to Paul who was very helpful and explained that they didn't have 10 MTRS to sell!!!
What a joke they took my payment when I ordered!!! and noone phoned to tell me they hadn't got the fabric.
I choose a different fabric and it took another week to arrive.
Curtains now made and are lovely but what a performance to get a few MTRS of curtaining.
In future I will definitely look elsewhere, the company is chaotic to say the least .
Great fabric top quality
Came quickly and was packed well
Definitely order more great choose of fabric too thanks 😊
They checked that the item was in stock and then phoned me back :) and Duvet set was posted and arrived the next day !
Thank you
Easy to order and very fast delivery. After finding some curtains I liked we then found most places were sold out of the size we needed but Curtainstore had them. Thank you
Ordered 3 samples 19/3/24. One sample was completely wrong and I'm still waiting for the correct sample to arrive 3/4/24.
Awful shop staff so unhelpful and rude and awful old fashioned selection of curtains. Wouldn’t recommend
No hesitation in recommending this company. Paul was my contact and very helpful.
Curtains were well made and they arrived quickly. Good customer service.
The material looked better quality on the picture.
I found the right products that I was looking for at a very keen price. My stock enquiries were handled by their very helpful Customer Service Team before I placed the online order. Postage charges are very reasonable considering the parcel was delivered inside 24 hours. What's not to like ?

Respuesta de The Curtain Store at Home
Delivered quickly. Good quality curtains. Lovely design and colours.

Respuesta de The Curtain Store at Home

Respuesta de The Curtain Store at Home
Took 11 days to receive samples which was too long and didn't bode well for delivery timescale if I were to order the blind, so I went to Blinds2go who quote a 7-10 day delivery of blind.
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