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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fabulous box delivered on time and presented beautifully. Packaging ideal and all products presented well. Love the logo wax paper around the products. Great literature describing the products and how... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've recently set up a membership group for investors, and looked for something that would act as a welcome gift to all new-joiners. It's been a great service, with good email comms whenever update... Ver más

Valorada con 5 estrellas sobre 5

Ordered a cheese meat and beer hamper for my son in laws birthday, paid for a Saturday deliver. Due to the fault of the courier & NOT the Deli Society, the parcel didnt get delivered sadly. Not only... Ver más

Valorada con 5 estrellas sobre 5

Purchased a TOMAHAWK & RED WINE Bundle for 2 as a gift. It arrived and I was dissatisfied due to a couple of reasons however I emailed the deli society and Harry responded quickly sorting out my conce... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de comercio electrónico

Escrito por la empresa

The Deli Society is a unique foodie community, making good food and drink accessible to everyone. Become a member to gain access to hundreds of products, direct from artisan and family-owned farmers and producers. At incredible value. If you ever need any support or have any questions at all, please get in touch at hello@thedelisociety.com and we'll always go above and beyond to make things perfect.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(184)

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Valorada con 5 estrellas sobre 5

The box was lovely

The box was lovely, good ingredients and very tasty...Thank you Deli Society 🙂

2 de julio de 2022
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Respuesta de The Deli Society

So happy you enjoyed it Cheryl. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great product and customer service…

Great product and responsive customer service team who were really helpful in making sure it arrived with a gift message

1 de julio de 2022
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Respuesta de The Deli Society

Thanks so much Christina, glad we could help.

Valorada con 5 estrellas sobre 5

Amazing service and product from this…

Amazing service and product from this independent company.

We ordered 3 boxes for our local grassroots football coaches. The day before the presentation day, only one box arrived and it was broken. The next day the owner of the company drove out to Oxfordshire to hand deliver 3 new hampers.
Will most definitely use them in my corporate world but sometimes a gift for local people giving their free time means so much more and this company understood this. Thank you for making it right.

1 de julio de 2022
Opinión espontánea
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Respuesta de The Deli Society

Thanks Lexi, we were gutted when your box arrived in poor condition, it meant a lot to us to ensure you had a great experience. Thanks for taking the time to leave such a great review. Here's to many more orders.

Valorada con 5 estrellas sobre 5

We ordered this as a present

We ordered this as a present. The recipient really liked it. Ordering straight forward, notifications good, delivery good. Thanks

13 de junio de 2022
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Respuesta de The Deli Society

Hi Chris, thanks for taking the time to leave us a 5* review, really pleased your recipient enjoyed their box.

Valorada con 5 estrellas sobre 5

Bought as a gift- the recipients are…

Bought as a gift- the recipients are delighted! Went for the box with champagne and everything nicely packed and very tasty. Great product and very fast delivery.

4 de junio de 2022
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Respuesta de The Deli Society

Hi Sarah, so pleased your friends enjoyed their box. Thanks for the review.

Valorada con 5 estrellas sobre 5

Amazing customer service!

The customer service from Deli Society is amazing. Unfortunately, a hamper gift that I ordered was misplaced in the post (through no fault of the deli society); the delivery company did not respond but customer service got back to me straight away to resolve the issue and sent a new hamper straight away, delivering it themselves to ensure it arrived safely. I didn’t get to enjoy the contents myself but I’ve heard great feedback! Thank you!

3 de junio de 2022
Opinión espontánea
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Respuesta de The Deli Society

Hi Rianna, thanks so much for this review. We're so happy we were able to make it right.

Valorada con 5 estrellas sobre 5

Beautiful gift although photographs…

Beautiful gift although photographs were slightly misleading and suggested that the a cheese/chopping board,was included please make it clearer as this is not the case unfortunately x

3 de junio de 2022
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Respuesta de The Deli Society

Hi Beccy, thanks for the 5 stars. Sorry to hear about the confusion, we will take this feedback on board and make it more clear. So happy you enjoyed your box.

Valorada con 5 estrellas sobre 5

Great service and communication

Great service and communication. Arrived exactly when they said. It was a gift for a friend and she is delighted. Thank you!

2 de junio de 2022
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Respuesta de The Deli Society

Hi Caroline, what a great review, thank you. We're really pleased your friend enjoyed her box.

Valorada con 5 estrellas sobre 5

Great service!

First box arrived damaged but Josh at Deli Society was kind enough to get a replacement box and a free bottle of wine hand delivered the next day. Incredible service and I will definitely use again!

2 de junio de 2022
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Respuesta de The Deli Society

Hi Emma, thanks for the 5 stars. So glad we were able to resolve this for you, we'll let Josh know too. Thanks.

Valorada con 5 estrellas sobre 5

I ordered 2 hampers last week for a…

I ordered 2 hampers last week for a party with one unfortunately not arriving when it should have because of the courier service (DHL). I felt embarrassed to go empty handed so was understandably upset. When receiving the box a day late, the box was in a ‘budget’ box and looked terrible, one can of beer was also missing (again, because of damage during transport thanks to dhl). I complained to The Deli Society and was astounded by their response, absolutely the best service I have ever received from a company. The circumstances were stressful however they refunded me fully for the box and sent a brand new one out, meaning we ended up with 3 (albeit one late and damaged) boxes for the price of one. I wanted to thank Lucy especially for the service, the hamper contents were greatly appreciated and apparently delicious and the ones we did receive properly were decorated perfectly. It was a shame about what happened but i am so glad it happened with the right company. 10/10 customer service and 10/10 hampers.

31 de mayo de 2022
Opinión espontánea
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Respuesta de The Deli Society

Hi Jo, thank you so much for this review. We know how frustrating it can be when delivery of your items goes wrong, but so happy we were able to make it right. We have passed on the thanks to Lucy, she was happy she could help.

Valorada con 5 estrellas sobre 5

Good, efficient online service and delicious goodies too.

Lovely deli hamper delivered to my son and new daughter in law. Very speedy delivery and nice people to deal with. A good all round online experience.

8 de mayo de 2022
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Respuesta de The Deli Society

Hi Eileen, thanks for the lovely review, we really appreciate it. We're so happy your son and new daughter in law loved their box. Hope the wedding was a blast. Thanks, Lucy.

Valorada con 5 estrellas sobre 5

Admirable customer service, I have ended up with so much cheese

Initial cheese arrived late so the company were good enough to both refund me my order and send me more cheese. Unfortunately I skim-read the email and didn't notice they were sending me more cheese, until it was already dispatched... And we still hadn't managed to eat our way through the last box of cheese. I am now buried in cheese. Oh god. I am both happy and overwhelmed by this outcome.

--------- ORIGINAL REVIEW-----
The cheese/wine was very good, but we got our order almost a full week after the requested delivery date and, given that we were out of town the following weekend, by the time we had time to eat it the cheese was well past fresh. I wonder if it's possible to select a second delivery date if the first doesn't work out, rather than having one assigned to us that's inconvenient?

8 de mayo de 2022
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Respuesta de The Deli Society

Hi Sarah, we're so sorry to hear the poor service you have received from our delivery company. We have been in touch via email to resolve this as a matter of urgency and look forward to hearing from you and making this right. Best wishes, Josh.

Valorada con 5 estrellas sobre 5

Used this company at Xmas and my…

Used this company at Xmas and my daughter who received the gift absolutely loved it. She and her partner are off to Spain next week , so sent them the Spanish hamper to get in the mood , both loved it and ate it all over 2 evenings.
I would recommend this company to anyone a very quick, efficient service.

2 de mayo de 2022
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Respuesta de The Deli Society

Hi Judith, thanks so much for leaving such a great review. We're so happy your daughter has loved both her boxes... we hope she has a great time in Spain and brings you back a souvenir! Thanks again, The Deli Society.

Valorada con 5 estrellas sobre 5

Deli society, great choice and great service.

Excellent service. Kept fully informed of delivery date and time.
The choices available were excellent, and certainly made a different birthday present which was very well received.

2 de mayo de 2022
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Respuesta de The Deli Society

Hi Katrina, thanks for taking the time to leave a great review. Glad the box was well received. We hope you have a great week in the sunshine. The Deli Society.

Valorada con 5 estrellas sobre 5

Birthday present

Bought as a birthday present for my daughter in law and she was thrilled- loved the olive wood board too.

2 de mayo de 2022
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Respuesta de The Deli Society

Hi Kay, thanks for leaving us such a great review. We're delighted your daughter in law loved her box and wood board. The Deli Society.

Valorada con 5 estrellas sobre 5

Fabulous

Ordered a perfectly paired box and it was stunning! Signing up for a subscription as a date night treat. Brilliant quality and delivered on time. What more could you ask for.

1 de mayo de 2022
Opinión espontánea
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Respuesta de The Deli Society

Hi Fiona, thanks for taking the time to leave such a great review. So pleased you loved your experience with The Deli Society, roll on many more.

Valorada con 5 estrellas sobre 5

Very satisfied

Excellent service with delivery - arrived on the exact day I wanted to. The presentation of the product is very nice and products excellent. Would recommend as a present.

1 de mayo de 2022
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Respuesta de The Deli Society

Hi Evelin, thanks so much for taking the time to leave us such a stellar review, means the world. The Deli Society.

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