Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Ver más
La empresa ha respondido
Amazon parcel due yesterday (ordered a week ago). Showing at local depot since yesterday afternoon Tracking now say they 'should ' deliver in 3 days..... If you can't provide the service then do... Ver más
La empresa ha respondido
We have worked with The Delivery Group for over ten years and the relationship goes from strength to strength. What sets them apart is the genuine access to senior management and the depth of market k... Ver más
La empresa ha respondido
The Delivery Group has not only been great in handling our e-commerce packets over the past 4 years, but also a fantastic partner to help our business grow. Matt, our account manager is always at th... Ver más
La empresa ha respondido
The Delivery group offers a wide range of Bespoke logistics services, powering E-commerce solutions domestically and internationally. We solve your complex shipping needs whether this be single piece items, Fulfilment solutions, Technology or specialised services, we are on hand to help.
Unit 2, Catalina Approach, Omega South, WA5 3UY, Warrington, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 51% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Terrible service ever....the delivery keeps being moved from day to day. Avoid at any cost

Respuesta de The Delivery Group
Order made via Amazon 3 weeks ago. Parcel stops at the Customs. Delivery asked to contact them, but no references to phone number or email. I bought a book in the UK for a student in Belgium..... How can that be blocked at the Customs for so many days..... Never again
This has to be the worst delivery company ever. I won’t but from
Amazon sellers if they use The Deliverv Grouo as they’re hopeless. Tracking info is appalling and no prewarning of delivery !!! I’d give them 0 if possible
Brushing scam!!! Sent a children's toy foam plane that I did not order
A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.
This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful
I received a kids foam toy plane 🤔 definately didn't order that!! Left scratching my head and no way of finding out what is going on!!
Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.
I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.
I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.
When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.
Awful, awful, awful service.
I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.
I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.
ABSOLUTELY TERRIBLE COMPANY! AVOID AT ALL COSTS!
Received a kids toy glider (plane) today that i did not purchase. After reading similar reviews it’s obvious that its a scam. Avoid this company.
I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel
Still waiting for parcel after 3 weeks..... no tracking available on the site.....
A small parcel of 8 packets of children's stick-on tattoos arrived, via Yodel, today. The package is listed as coming from: TDG, Sedgewick Road, Luton, LU4 9DT.
We didn't order these and, I suspect, it could be part of a 'brushing' scam - where a company endeavours to raise its star ratings by sending out small packages of little value to random people whose details they have bought from junk mail address providers. The company then writes its own '5 star' reviews based upon those deliveries.
I shall report the matter to Trading Standards and Yodel.
Ordered a second hand book from Amazon - dispatched quickly enough, but still waiting for book. If you have a choice I would not recommend this company.
This company seem to be very good at loosing track of your parcels and also they have excuses by the containerful when things do inevitably go wrong. 1.6 stars seems a tad generous to me.
If I could give 0 stars I would!!
They picked up a parcel from Southport took it to Luton just to send it back to the north west and give the parcel to Royalmail to complete the delivery.....what a waste of time and money and now the present will more than likely be late for Christmas.
I've had a parcel delivered to me today, which I haven't ordered and don't want. The parcel had my name & address on it though and was sent to me by The Delivery Group in Luton. If these scammers think I'm paying for something I didn't order and don't want, they have another thing coming.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.