The Delivery Group Opiniones 

104
TrustScore: 3 sobre 5

2,9

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Amazon parcel due yesterday (ordered a week ago). Showing at local depot since yesterday afternoon Tracking now say they 'should ' deliver in 3 days..... If you can't provide the service then do... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have worked with The Delivery Group for over ten years and the relationship goes from strength to strength. What sets them apart is the genuine access to senior management and the depth of market k... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Delivery Group has not only been great in handling our e-commerce packets over the past 4 years, but also a fantastic partner to help our business grow. Matt, our account manager is always at th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de logística
  2. Servicio de mensajería y transporte

Escrito por la empresa

The Delivery group offers a wide range of Bespoke logistics services, powering E-commerce solutions domestically and internationally. We solve your complex shipping needs whether this be single piece items, Fulfilment solutions, Technology or specialised services, we are on hand to help.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 51% de las opiniones negativas

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2,9

Todas las opiniones

(104)

52 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Terrible service ever....the delivery…

Terrible service ever....the delivery keeps being moved from day to day. Avoid at any cost

6 de enero de 2025
Opinión espontánea
Logotipo de The Delivery Group

Respuesta de The Delivery Group

Hi Luna Rizzo,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Valorada con 1 estrellas sobre 5

Order made via Amazon 3 weeks ago

Order made via Amazon 3 weeks ago. Parcel stops at the Customs. Delivery asked to contact them, but no references to phone number or email. I bought a book in the UK for a student in Belgium..... How can that be blocked at the Customs for so many days..... Never again

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This has to be the worst delivery…

This has to be the worst delivery company ever. I won’t but from
Amazon sellers if they use The Deliverv Grouo as they’re hopeless. Tracking info is appalling and no prewarning of delivery !!! I’d give them 0 if possible

15 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No attempt at delivery. Items left in garden

A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.

This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful

10 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered items from Amazon 16/10…

Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.

26 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No notice of delivery, book abandoned in rain

I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.

19 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible Service - Unprofessional and Disappointing

I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.

When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.

Awful, awful, awful service.

7 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was delivered unsolicited goods…

I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.

29 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I suspect a Brushing Scam

I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.

14 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam alert

I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel

15 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Brushing scam?

A small parcel of 8 packets of children's stick-on tattoos arrived, via Yodel, today. The package is listed as coming from: TDG, Sedgewick Road, Luton, LU4 9DT.
We didn't order these and, I suspect, it could be part of a 'brushing' scam - where a company endeavours to raise its star ratings by sending out small packages of little value to random people whose details they have bought from junk mail address providers. The company then writes its own '5 star' reviews based upon those deliveries.
I shall report the matter to Trading Standards and Yodel.

31 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting …

Ordered a second hand book from Amazon - dispatched quickly enough, but still waiting for book. If you have a choice I would not recommend this company.

21 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give 0 stars I would!!

If I could give 0 stars I would!!
They picked up a parcel from Southport took it to Luton just to send it back to the north west and give the parcel to Royalmail to complete the delivery.....what a waste of time and money and now the present will more than likely be late for Christmas.

22 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Parcel delivered I didn't order and don't want

I've had a parcel delivered to me today, which I haven't ordered and don't want. The parcel had my name & address on it though and was sent to me by The Delivery Group in Luton. If these scammers think I'm paying for something I didn't order and don't want, they have another thing coming.

5 de diciembre de 2023
Opinión espontánea

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