Great experience with the Edinburgh boiler company. My install was a complicated one with tight space requirements. Massive thank you to Martin and Sean especially for showing great know how as well a... Ver más
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Consulta las opiniones de los clientes
The Edinburgh Boiler Company has recently fitted a heat pump and new radiators to my home I can fully recommend this company I would like to thank Colin who did the initial survey Kaitlin and... Ver más
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The booking process was very smooth and work executed in a timely manner. The quality of the work is excellent. I am extremely impressed with the service provided by Ryan and Ben and other member of t... Ver más
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Glasgow ( Edinburgh) Boiler Company are such a reliable and helpful company . Installed our 'Ideal' boiler back in 2020 ..Since then annual services have kept things running beautifully .. 'Hope' i... Ver más
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Información sobre la empresa
- Servicio de instalación de gas
- también en la categoría
- Contratista de aire acondicionado
- Contratista de energía solar
- Empresa de gas
- Proveedor de calderas
Escrito por la empresa
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Información de contacto
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Reino Unido
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
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New gas central heating system
I recently had a brand new gas central heating system (10 new radiators and a new gas boiler) installed by Edinburgh Boiler Company, supported by Warmworks. The installation team was obviously very well organized and they completed the work efficiently and competently in a single day as promised. They were considerate and helpful and kept me fully informed as the work progressed. They cleaned up well at the end of the day.
The support offered by Warmworks was also excellent. They kept me informed as to progress throughout and followed up any queries in a timely fashion. I would have no hesitation in recommending this company.

Respuesta de The Edinburgh Boiler Company
We were impressed with the service from…
We were impressed with the service from EBC from start to finish. We used EBC to have solar panels and a battery fitted. The surveyor was knowledgable and explained everything with clarity. EBC kept in contact during the process and ahead of installation. The installation process went well and was completed in One day, no mess left behind and a neat and tidy job. I would absolutely recommend using EBC.

Respuesta de The Edinburgh Boiler Company
Solar panel, battery and EV charger system.
The whole experience from start to finish with the Edinburgh Boiler Company was excellent. Every member of the team was friendly, professional and proficient. The surveyor/sales person was very informative and explained all the various options, whys and wherefores for our solar panel , battery and EV charger system. The Admin team were great in terms of getting the quote and contract paperwork to us on time and organising the installation etc. The installation team themselves were fantastic, not only doing the job extremely proficiently but suggesting ways in which to optimise the design still further to improve system efficiency and neatness. The functionality and operation of the system was simply and clearly explained and the site left very clean, neat and tidy post installation.

Respuesta de The Edinburgh Boiler Company
Air source heat pump installation
All the team involved from planning, administration, installation were helpful, responsive and informative to make the process and delivery as smooth as possible. Installation was done under schedule and without complication and minimal disruption.

Respuesta de The Edinburgh Boiler Company
Had a new boiler installed
Had a new boiler installed. The engineer was brilliant. Very polite and answered all my questions. Respected my home and did an excellent job. Would definitely recommend this company. I was updated throughout the process from start to finish.

Respuesta de The Edinburgh Boiler Company
Thorough boiler service
We booked an annual boiler service.The engineer came on time, and was very thorough. I will use them again.

Respuesta de The Edinburgh Boiler Company
Helpful , honest , upfront .
Helpful, honest and upfront with info.
A survey was done of our requirements first, quote , appointment and fill info was done quicky .
Work was done efficiently and done in one day . Very pleased with my experience.

Respuesta de The Edinburgh Boiler Company
Excellent Experience
Fantastic staff, explained everything well, great contact arriving when they said they would. Easy process start to finish and I couldn't be happier with it.

Respuesta de The Edinburgh Boiler Company
Not just the best workmen I’ve ever…
Not just the best workmen I’ve ever dealt with but the best company of any kind.
From the office staff to they guys who came to survey then install every single one of them couldn’t have been more helpful.
I’m disabled and a single woman so having my house filled with strangers could have been quite nerve wracking but by the end of (a very complicated) install the team felt like family. I’ve honestly never been better looked after.
I am over the moon with my new central heating system but even happier with how well I was treated and the attention to detail that went along with the whole process.
Thank you so much Edinburgh Boiler Company! Looking forward to my yearly visits!

Respuesta de The Edinburgh Boiler Company
Professional team
The team were very professional, respectful, polite and worked incredibly hard to install our solar panels and equipment. We are very pleased with the quality of their work and have no hesitation in recommending them.

Respuesta de The Edinburgh Boiler Company
Highly recommend
Excellent team including office staff, gas engineer, electrician and scaffolders. Professional, friendly, helpful and great communication throughout. Job was completed quickly and efficiently and extremely pleased with the boiler installation. Many thanks to Kayleigh in the office and Ryan the gas engineer.

Respuesta de The Edinburgh Boiler Company
We got a whole new heating system put…
We got a whole new heating system put in. All the workers were amazing, very professional, clean, considerate people who were in the house. They did not stop working from the moment they arrived until they were finished. One work person stayed late to make sure we had heating, another came back to check something that he was not sure of. Would highly recommend these workers to anyone who is thinking about changing their heating system

Respuesta de The Edinburgh Boiler Company
The team did a stellar job
The team did a stellar job replacing all the radiators in my house and installing a new combi boiler to replace the ancient back boiler. All the team were polite and very efficient and took the time to explain the new installation when done and communication in advance was also good. They were also patient with my over excited dog! Thank you for all the hardwork

Respuesta de The Edinburgh Boiler Company
If you’re thinking of having a new or…
If you’re thinking of having a new or replacement boiler installed I can highly recommend EBC. I was going to give you the full story of my experience but thought bullet points would be easier.
* Martin (obviously a very experienced engineer) arrived as arranged.
* Completed installation, but no hot water, Martin suspected a faulty diverter valve in the new unit and organised Worcester/Bosch engineer callout.
* Next day Worcester/Bosch engineer tested everything and said there was nothing wrong with the boiler, there must be something wrong elsewhere.
* Called EBC, Martin came back the same day and rechecked everything and still maintained it was that valve to blame.
* I then phoned Worcester/Bosch direct and while I was listening to them telling me an engineer would call round in 3 days time, EBC phoned me.
* Gracie (Office manager) told me to tell Worcester/Bosch to forget it as between Gracie and Martin they have managed to obtain the necessary valve.
* Martin called round later the same day, fitted a new harvested valve and everything started working perfectly as it should.
So in summary I just wanted to say a big thank you to all at EBC. Gracie, who either has magical powers, a big stick or perhaps both for doing things behind the scenes to get results, and to Martin who went to extraordinary lengths making sure my wife and I were without hot water for as short a time as possible.
It’s reassuring to know there are still some companies are willing to go the extra mile to sort problems out for their customers, even when it wasn’t their fault.
One word of warning If Martin is doing a job for you, stock up with plenty coffee, he does like a cup or 2 or 3. Perhaps that’s how he can manage to keep working from morning to night.
Many thanks again
Andy

Respuesta de The Edinburgh Boiler Company
Edi Boiler Company, highly recommend for renewable home systems
Edi Boiler Company have just installed solar panels and batteries, and a heat pump for us. From the initial survey and quote, through support with the heat pump funding application, the team were highly professional and knowledgeable. They tailored the design to our needs and house, and were always on hand to answer questions by phone or email.
The installation of both systems was smooth and quick, with a special mention for Scott, Lewis and Dan, the heat pump team, who went the extra mile on the heat pump placement and very neat finishes with the pipe work inside and out.
The solar team were also highly efficient and left a well-finished installation.
The aftercare has been great, from both the office and technical teams. The technical leads, Scott (heat pump) and Duncan (solar), took the time to explain the functioning of the new systems and apps, with lots of useful advice.
We would highly recommend the Edinburgh Boiler Company.

Respuesta de The Edinburgh Boiler Company
Heat pump install
Everyone was super friendly and knowledgeable, from first sales visits, quotes, heating calculations and office support. Installing heat pump and replacing all pipework and radiators was a mamoth job but the installers were very efficient. I thought it would be much more disruptive than it was. Hopefully nice and cosy now for winter and no more heating oil!

Respuesta de The Edinburgh Boiler Company
End to end customer experience
Overall the process from enquiry to installation worked very well.
I appreciated an actual visit in person to get things going.
Abby is a courteous, polite and customer friendly voice on the phone.
Whilst the installation team are no doubt a key focus - and a positive and friendly crew- the scaffolding team should be congratulated also on their customer friendly attitude and care.

Respuesta de The Edinburgh Boiler Company
Annual boiler service carried out in a friendly and efficient manner.
This was a straightforward annual boiler service carried out by Colin in a friendly and efficient manner. This is what I’ve come to expect from this company.

Respuesta de The Edinburgh Boiler Company
Highly professional service
Highly professional service, they responded to any questions I had, and kept me updated. The installation went to plan, and there was minimal disruption. The engineer also took the time to explain how the system functions and answer any questions we had.

Respuesta de The Edinburgh Boiler Company
Called in an engineer to look at a programming problem
Called in an engineer to look at a programming problem , the appointment was confirmed for the next day , and the engineer ( Paul ) duly arrived along with trainee . The problem was discussed in depth and resetting the programmer was carefully explained to myself and my wife . The preferred temperature and time settings were confirmed and set up . Paul spent time with us explaining the correct procedures for programming our EPH CP4 controller how. Greatly appreciated and a very good service from the Edinburgh Boiler Company .

Respuesta de The Edinburgh Boiler Company
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