The Face Mask Store Opiniones 

840
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought some 3M 2138 particulate filters for my welding job and i have to say they are amazing. They prevent the breathlessness i always have at the end of the working day. The charcoal in the filter... Ver más

Valorada con 5 estrellas sobre 5

Everything made so easy. Clarity of the web site: easy to order & pay : almost an instant acknowlement with tracking link. Tracking link supplied didn't work for me but notified company and withi... Ver más

Valorada con 5 estrellas sobre 5

I have ordered 2 different sets of FFP3 face masks from this supplier. They arrived promptly and well packaged. A pack of Ear Loop Toggles were missing in the delivered package. But after notifying... Ver más

Valorada con 4 estrellas sobre 5

Faulty filters and mask is wrong size, asked for return and they ignore me. Will have to go to bank now to recover money and then the face mask store can waste their time trying to contact me for th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de ropa de seguridad
  2. Tienda de insumos para odontología
  3. Proveedor de equipamiento médico
  4. Tienda de ropa de seguridad y de trabajo
  5. Proveedor de equipos de seguridad

Escrito por la empresa

We are an mutli-award winning supplier of Personal Protective Equipment (PPE), we specialise in Face Masks, Replacement Filters, Gloves, Coveralls and Covid Tests. As the home of Respiratory Protective Equipment (RPE) equipment, we specialise in supplying FFP3 masks, FFP2 masks, Type IIR Surgical Masks, Half & Full Face Masks, replacement filters and face shields. We also are one of the only suppliers offering FFP3 and FFP2 children’s masks. We carry a full range of reusable and disposable masks from the top brands such as 3M, Moldex, JSP, GVS, Alpha Solway, Omnitex, Rosimask, Handanhy and Honeywell. We supply the general public, dentists, care homes, construction sites, police forces, private hospitals and the NHS.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

840 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(840)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First rate company

Easy to use website and select the product that you need. Quality of FFP3 fold flat face masks is excellent, robust and offers good protection at a competitive price.
Delivery came within stated time, well packed and undamaged.

26 de julio de 2024
Valorada con 5 estrellas sobre 5

Good price and prompt delivery.

Good price and prompt delivery.
Filters were easy to fit.
Haven’t used the mask in earnest yet but have tried the fitting and it seems comfortable and well sealed. I bought this mask because I have asthma and some masks restrict my breathing, left this on for a while and the air flow seems quite good and not restrictive.
Will update when used properly.

26 de abril de 2024
Valorada con 5 estrellas sobre 5

good price for facemask

good price for facemask. delivery was tracked by Royal mail. if you can bear Royal mail's delivery, it's cheaper than what is on Amazon.

24 de abril de 2024
Valorada con 5 estrellas sobre 5

Sell by?

Good service. Goods arrived on time.
Would have liked more information eg the "sell by" date for longer usage time.
Otherwise, fine.

27 de marzo de 2024
Valorada con 1 estrellas sobre 5

Not good at all i put in the bin

I bought a face mask from here and it was sent damaged one side bigger than the other side so disappointed i put in the bin

1 de marzo de 2024
Opinión espontánea
Logotipo de The Face Mask Store

Respuesta de The Face Mask Store

We were really disheartened to read about your recent experience with the face mask you received - it's not at all the kind of experience we want any of our customers to have. We've taken a deep dive into our records trying to find any details of your purchase but, somehow, we just can't seem to find anything that matches up. It's a bit of a mystery, and we're wondering if there's been a bit of a mix-up somewhere along the line.

We're all about making things right and spreading smiles, not disappointment. So, here's what we're thinking: could you reach out to us directly with some more details about your order? Maybe a confirmation number or the email address you used to make the purchase? You can drop us an email at info@thefacemaskstore.co.uk or give us a buzz at 01749 938 160. We're really eager to get to the bottom of this and ensure you're looked after the way you should be.

Your happiness is what drives us, and we're standing by to make things right. We can't wait to hear from you and hopefully turn your experience around.

Thanks for reaching out and sharing your feedback. It means the world to us, and we're here to help.

Warmly,
The Face Mask Store

Valorada con 5 estrellas sobre 5

Always excellent

Always excellent. Great range of products, fair pricing, free delivery over £10 and great tracking of package. No complaints.

29 de enero de 2024
Valorada con 5 estrellas sobre 5

A supplier I trust

You get what you order. I like that they are transparent about expiry dates and my orders arrive on time. I like this company so much after bad experiences with others this was a repeat order.

1 de enero de 2024

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