The Face Mask Store Opiniones 

840
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought some 3M 2138 particulate filters for my welding job and i have to say they are amazing. They prevent the breathlessness i always have at the end of the working day. The charcoal in the filter... Ver más

Valorada con 5 estrellas sobre 5

Everything made so easy. Clarity of the web site: easy to order & pay : almost an instant acknowlement with tracking link. Tracking link supplied didn't work for me but notified company and withi... Ver más

Valorada con 5 estrellas sobre 5

I have ordered 2 different sets of FFP3 face masks from this supplier. They arrived promptly and well packaged. A pack of Ear Loop Toggles were missing in the delivered package. But after notifying... Ver más

Valorada con 4 estrellas sobre 5

Faulty filters and mask is wrong size, asked for return and they ignore me. Will have to go to bank now to recover money and then the face mask store can waste their time trying to contact me for th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de ropa de seguridad
  2. Tienda de insumos para odontología
  3. Proveedor de equipamiento médico
  4. Tienda de ropa de seguridad y de trabajo
  5. Proveedor de equipos de seguridad

Escrito por la empresa

We are an mutli-award winning supplier of Personal Protective Equipment (PPE), we specialise in Face Masks, Replacement Filters, Gloves, Coveralls and Covid Tests. As the home of Respiratory Protective Equipment (RPE) equipment, we specialise in supplying FFP3 masks, FFP2 masks, Type IIR Surgical Masks, Half & Full Face Masks, replacement filters and face shields. We also are one of the only suppliers offering FFP3 and FFP2 children’s masks. We carry a full range of reusable and disposable masks from the top brands such as 3M, Moldex, JSP, GVS, Alpha Solway, Omnitex, Rosimask, Handanhy and Honeywell. We supply the general public, dentists, care homes, construction sites, police forces, private hospitals and the NHS.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

840 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(840)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Swift Order Fulfilment & Good Price

I ordered a batch of 3M Aura Respirators to protect against COVID. They are the gold standard of this kind of respirator assuming they fit your face-type, which they do.

The price was competitive & delivery swift.

I'll likely be buying here again & would recommend.

31 de julio de 2023
Valorada con 4 estrellas sobre 5

Issue resolved

Faulty filters and mask is wrong size, asked for return and they ignore me. Will have to go to bank now to recover money and then the face mask store can waste their time trying to contact me for the return of their crap.

Contacted about bad review and was given return postage label and an exchange for a different size. Issue now resolved

11 de julio de 2023
Logotipo de The Face Mask Store

Respuesta de The Face Mask Store

Hello Mark,

I can see your return request was very regrettably missed by us, a genuine mistake on our end but not helpful for you at all. We hold our hands up to this and apologise profusely for this error.

I am very happy to facilitate a pre paid return for all item, or a return for a larger size and we will also sort out the faulty filters issue too.

I have sent you an email and left a voicemail.

Please feel free to email me back or contact me on Monday morning on 01749 938 160.

Our sincere apologies once more.

Sam

The Face Mask Store

Valorada con 1 estrellas sobre 5

I haven't received my face masks…

I haven't received my face masks because of the delivery method. The post office will not simply deliver them by posting through my letterbox without some complicated process such as being in to sign for the package.

18 de julio de 2023
Logotipo de The Face Mask Store

Respuesta de The Face Mask Store

Hello,

I apologise for this issues you are having with this delivery.

As previously discussed on the phone I have instructed Royal Mail to deliver as you have asked me to.

Please let me know via email or phone if you have further issues with the delivery.

Kind regards,

Sam

info@thefacemaskstore.co.uk
01749 938 160

Valorada con 5 estrellas sobre 5

I love the website

I love the website. It’s helpful and informative. Delivery was great. I like my AirpOP masks. They are light, comfortable and breathable. They fit me really well too. Highly recommend this company.

4 de julio de 2023
Valorada con 5 estrellas sobre 5

Found just what I wanted

Easy to find the particular mask I wanted. Great info on the product’s usability for MRI. Posted and arrived promptly. Wore it the next day for my appointment.

10 de julio de 2023
Valorada con 2 estrellas sobre 5

The delivery was great as I was aware…

The delivery was great as I was aware when the masks were coming but the masks themselves were absolutely awful. They kept snapping and for the price I paid, I am extremely disappointed. I don’t think I’ll shop here again if this is the quality of masks sold (I know it’s the brand but shouldn’t they all be of high quality?). Regardless not entirely pleased.

**UPDATE**

I've had two phone calls with this company and one was to quickly send off some non-faulty masks which I really appreciate. The second was the possibility of helping us with our new London MaskBloc. I'm very appreciative of this service and even though I had a bad experience, we may use them again. Thank you Face Mask Store.

10 de julio de 2023
Valorada con 5 estrellas sobre 5

Good Karma

Repeat customer - enough said! These guys never let us down. Quality products at a good price, delivered fast (next day!). If you need what they sell, why go anywhere else? Support a smaller enterprise, it's good karma!

5 de julio de 2023

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