I was so pleased to find perfect presents for two young children on this small company's website. The product price was very competitive, communication excellent and the extremely well wrapped parcel... Ver más
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Consulta las opiniones de los clientes
Great product, well priced, just a shame that Royal Mail let them down. The order was promptly processed on the Tuesday and we were hoping that the Royal Mail 48hr service would mean that it woul... Ver más
La empresa ha respondido
I ordered four Kluster games from The Family Puzzle Shop in late November. When there was an issue with stock arriving in the shop which in turn would mean my delivery would be delay, the owner ver... Ver más
La empresa ha respondido
Good range of puzzles at competitive prices. Delivery by Royal Mail at specified time. Will look to make further purchases in future and will add Family Puzzle Shop to my regular review list.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Family Puzzle Shop is a small family run business based in Thornton Cleveleys, Lancashire (Nr Blackpool) in the UK. Our online store is stocked with a wide selection of Jigsaws, puzzles and family games for all the family to enjoy, all at affordable prices. FREE delivery when you spend over £40.00 and delivered direct to your door. Visit our website today and see what we have to offer.
Información de contacto
Sunningdale Drive, FY5 5AQ, Thornton Cleveleys, Reino Unido
- 07887 852284
- sales@thefamilypuzzleshop.co.uk
- thefamilypuzzleshop.co.uk
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Great experience
Well packaged. Good communication from company. Would buy from them again. Product as expected.

Respuesta de The Family Puzzle Shop
Iain of Customer Services was more than…
Iain of Customer Services was more than helpful when there was a slight hiccup when ordering, and the issue was swiftly sorted. I then received my order excellently protectively wrapped.
Thank you.

Respuesta de The Family Puzzle Shop
Lovely products and excellent service…
Lovely products and excellent service .Thank you .

Respuesta de The Family Puzzle Shop
Packing,fast delivery and fantastic…
Packing,fast delivery and fantastic friendly customer service.

Respuesta de The Family Puzzle Shop
Games very well packaged
Games very well packaged. Arrived within the stated time, using Royal Mail tracked delivery. Will definitely purchase from The Family Puzzle Shop again.

Respuesta de The Family Puzzle Shop
Happy customer
Very prompt service - delivered on time. Not played the game yet (Kluster) as it is a Christmas present

Respuesta de The Family Puzzle Shop
Good selection of items for sale
Good selection of items for sale. Had a problem that was well dealt with. Arrived well-packed and in a timely manner. No complaints.

Respuesta de The Family Puzzle Shop
Beatles album covers
Very pleased with The Beatles album cover jigsaw that I have purchased as a gift. Great price and excellent packaging and delivery. Would recommend.

Respuesta de The Family Puzzle Shop
Efficient
Happened to have all the specific Eugy models I was after in stock. Good price, free delivery for first order, well packaged and came promptly.

Respuesta de The Family Puzzle Shop
Great product, well priced, just a shame that Royal Mail let them down.
Great product, well priced, just a shame that Royal Mail let them down.
The order was promptly processed on the Tuesday and we were hoping that the Royal Mail 48hr service would mean that it would be delivered on Thursday but alas Royal Mail could not meet their own expectations and it was delivered on the Friday :(.
The game itself is great and a bargain price too. The purchasing experience was great, top marks to The Family Puzzle Shop.

Respuesta de The Family Puzzle Shop

Respuesta de The Family Puzzle Shop
Speedy and personal delivery
Speedy and personal delivery. Product is perfect and exactly as described. Brilliant competitive pricing.
Easy communication regarding changing…
Easy communication regarding changing order to get best discount on offer. Speedy delivery.

Respuesta de The Family Puzzle Shop
Website is well spaced out with puzzles…
Website is well spaced out with puzzles easily visible. Explanation and details easily understandable. Prices are remarkable, and when I made an enquiry as to delivery the response was extremely helpful and very quick.

Respuesta de The Family Puzzle Shop
PLenty to choose from
PLenty to choose from. Brilliant prices. Excellent packaging. Quick delivery. Kept me informed about the tracking of my parcel. Brilliant business to shop from. Excellent

Respuesta de The Family Puzzle Shop
Good service, good product good price
Found this company looking for a particular brand of jigsaw, was impressed by price and service, came really well packaged in the time advised, will use again, thank you.

Respuesta de The Family Puzzle Shop
Arrived quickly with royal Mail
Arrived quickly with royal Mail
Just maybe need to notify when it was expected although Royal Mail gave me one time window
Thank you would use again

Respuesta de The Family Puzzle Shop
Lovely people to deal with and I will use them again.
Sadly they were out of stock on one of the puzzles I ordered, but they called me at the first opportunity (I ordered over the Christmas period) and checked if they could get any more stock, and when they found that was not feasible they instantly offered to refund that puzzle but sent the other one really quickly. Lovely people to deal with and I will use them again.

Respuesta de The Family Puzzle Shop
Great customer service
I ordered four Kluster games from The Family Puzzle Shop in late November.
When there was an issue with stock arriving in the shop which in turn would mean my delivery would be delay, the owner very kindly posted the games directly to the recipients. Fantastic service.
Would definitely recommend this company.

Respuesta de The Family Puzzle Shop
There was a delay on my order but the…
There was a delay on my order but the owner of this company phoned me twice to keep me updated on the issues and offered a refund. Game received today by courier - very good personal service provided.

Respuesta de The Family Puzzle Shop
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