First Mile Opiniones 

2281
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I started using First Mile services since few months now and I am very happy with the service. Everything comes in time, cost effective and the service is impeccable

Valorada con 5 estrellas sobre 5

As a small business, having a reliable and efficient waste management service is really important to us. First Mile is excellent and a special mention to Kiren Sahota for great support and customer se... Ver más

Valorada con 5 estrellas sobre 5

We have now been using First Mile for a few years both for daily collections and supply of materials> Also for Confidential Waste Collection. We find the company very reliable, professional and easy... Ver más

Valorada con 2 estrellas sobre 5

Very sneaky "temporary fuel surcharge" is now added to all orders, easy to miss it as you pay, as I am sure is intended. They say is because fuel has increased so much recently, yes we have all notice... Ver más

Información sobre la empresa

  1. Servicio de tratamiento de desechos
  2. también en la categoría
  3. Organización medioambiental
  4. Proveedor de energía renovable
  5. Servicio de limpieza de casas
  6. Servicio de recolección de residuos
  7. Servicio de triturado

Escrito por la empresa

We believe in a world where you can recycle everything. That’s why we're on a mission to make waste and recycling easy for businesses across the UK. First Mile provides outstanding waste and recycling services to UK businesses who want to save money and help the environment. We also provide recycling services for households who want to maximise their green footprint. Founded in 2004 First Mile serves over 27,000 businesses across the UK. With its carbon-neutral fleet, zero-to-landfill policy and sustainable recycling solutions for over 20 material types, First Mile transforms how businesses recycle, manage waste and reduce their impact on the environment. Join us today! https://thefirstmile.co.uk/


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 65% de las opiniones negativas

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4,2

Todas las opiniones

(2281)

235 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Efficient service

Joey promptly applied to my email request and arranged our bulky waste collection very quickly, making the process much simpler than other companies used prior.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Julian - Excellent service

I had emailed numerous times and had no response. Julian took control of my request and handled everything quickly and smoothly.
He was super helpful and really pleasant to deal with, and I look forward to future interactions with him.

14 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst company I ever worked with

The worst company I ever worked with
Im still paying for my contract but still they dont collect my bin bags

13 de abril de 2026
Opinión espontánea
Logotipo de First Mile

Respuesta de First Mile

Hello Mohamad,

Thank you for leaving this feedback, we are sorry to hear that this has been your experience with your services. We have been unable to locate your account based on the details in your review, so if you would be able to contact us on 0333 300 3448 or email us at customers@thefirstmile.co.uk. We would love to find the best way forward to improve your service experience.

Kind Regards,

The First Mile Service Team

Valorada con 1 estrellas sobre 5

First Mile - Terrible waste for healthcare practices

What a terrible company. I requested collection of confidential waste multiple times before it was finally collected! They charged me for confidential waste bags twice! I also requested junk waste to be collected after their special promotion. But they couldn’t care less about collecting. Still waiting after many weeks. Beware! I run 2 pharmacies and this is not acceptable.

6 de abril de 2026
Opinión espontánea
Logotipo de First Mile

Respuesta de First Mile

Hello Mithun,

Thank you for getting in touch and leaving this feedback. We understand the importance of accuracy and swift resolution, and would like to offer our sincere apologies that this has been felt with your recent query. We can see that the escalation team has been in discussion with you on the issues with your account, so if there are any further queries, please do not hesitate to reach out to them.

Kind Regards,

The First Mile Service Team

Valorada con 5 estrellas sobre 5

I’d like to thank Julian for his…

I’d like to thank Julian for his excellent support in escalating and resolving my collection issues. He handled everything promptly, kept me informed throughout, and made the whole process smooth and stress free. I really appreciate his professionalism and dedication, highly recommended!

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Julian quoted

Julian quoted, booked and completed my clearance with ease. Efficient customer service.

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great communication

Great communication regarding a payment issue. Many thanks to Kelly who sorted everything out and followed up with clear instructions

25 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have been trying to get a replacement…

I have been trying to get a replacement for our 3x 1100L bins since 11th March(they were picked up by Green Environment without anyone letting us know). Endless phones calls no one gets back to you told they would be delivered Friday 13th between 9-5 its Monday 16th and still no bins spoke to someone this morning he said he would get back to me I have just rang them yet again and been told we will receive them tomorrow, lets see!

16 de marzo de 2026
Opinión espontánea
Logotipo de First Mile

Respuesta de First Mile

Hello Kathy,

Thank you for reaching out and leaving us this feedback. We are sorry to hear that this has been the situation, and that resolution has not been conducted under the promised timeframe. Our escalations team would like to look at your case and provide further support. Please contact us on 0333 300 3448 or email in to us via customers@thefirstmile.co.uk. We look forward to hearing more from you, and to resolving the issue in the swiftest manner possible.

Kind Regards,

The First Mile Service Team

Valorada con 1 estrellas sobre 5

Very bad support..

Very bad support... website very bad... annoying booking system...

16 de marzo de 2026
Opinión espontánea
Logotipo de First Mile

Respuesta de First Mile

Hello Pedro,

Thank you for getting in touch and leaving us this feedback. We truly value this insight into our services and would like to discuss this further with you and see how we can improve. Our escalations team will be in contact shortly to look at the issues and see how we can make services all the more easier.

Kind Regards,

The First Mile Service Team

Valorada con 5 estrellas sobre 5

Junk Piano removal

we used the "junk" removal service to take away an old upright piano. This was efficiently arranged by First Mile representative Andrei and collection on the day was carried out in a timely & effective manner and we were very pleased with the service provided

5 de marzo de 2026
Opinión espontánea

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