I started using First Mile services since few months now and I am very happy with the service. Everything comes in time, cost effective and the service is impeccable
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Consulta las opiniones de los clientes
As a small business, having a reliable and efficient waste management service is really important to us. First Mile is excellent and a special mention to Kiren Sahota for great support and customer se... Ver más
We have now been using First Mile for a few years both for daily collections and supply of materials> Also for Confidential Waste Collection. We find the company very reliable, professional and easy... Ver más
Very sneaky "temporary fuel surcharge" is now added to all orders, easy to miss it as you pay, as I am sure is intended. They say is because fuel has increased so much recently, yes we have all notice... Ver más
Información sobre la empresa
- Servicio de tratamiento de desechos
- también en la categoría
- Organización medioambiental
- Proveedor de energía renovable
- Servicio de limpieza de casas
- Servicio de recolección de residuos
- Servicio de triturado
Escrito por la empresa
We believe in a world where you can recycle everything. That’s why we're on a mission to make waste and recycling easy for businesses across the UK. First Mile provides outstanding waste and recycling services to UK businesses who want to save money and help the environment. We also provide recycling services for households who want to maximise their green footprint. Founded in 2004 First Mile serves over 27,000 businesses across the UK. With its carbon-neutral fleet, zero-to-landfill policy and sustainable recycling solutions for over 20 material types, First Mile transforms how businesses recycle, manage waste and reduce their impact on the environment. Join us today! https://thefirstmile.co.uk/
Información de contacto
233 High Holborn, Wells St, WC1V 7DN, London, Reino Unido
- 0333 300 3448
- customers@thefirstmile.co.uk
- thefirstmile.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 65% de las opiniones negativas
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Efficient service
Joey promptly applied to my email request and arranged our bulky waste collection very quickly, making the process much simpler than other companies used prior.
Julian - Excellent service
I had emailed numerous times and had no response. Julian took control of my request and handled everything quickly and smoothly.
He was super helpful and really pleasant to deal with, and I look forward to future interactions with him.
The worst company I ever worked with
The worst company I ever worked with
Im still paying for my contract but still they dont collect my bin bags

Respuesta de First Mile
First Mile - Terrible waste for healthcare practices
What a terrible company. I requested collection of confidential waste multiple times before it was finally collected! They charged me for confidential waste bags twice! I also requested junk waste to be collected after their special promotion. But they couldn’t care less about collecting. Still waiting after many weeks. Beware! I run 2 pharmacies and this is not acceptable.

Respuesta de First Mile
I’d like to thank Julian for his…
I’d like to thank Julian for his excellent support in escalating and resolving my collection issues. He handled everything promptly, kept me informed throughout, and made the whole process smooth and stress free. I really appreciate his professionalism and dedication, highly recommended!
Next day collection of confidential…
Next day collection of confidential paper sacks. Rodney Bonnick was very helpful and polite
After many attempts of trying to get in…
After many attempts of trying to get in contact with First Mile I finally got through to Julian who has talked me through my invoice queries.
Great Service
Had a broken lock for our bin and Julian sorted this out so quickly for us. was very happy with the service provided.
Kudos to Julian who finally resolves my…
Kudos to Julian who finally resolved my ongoing issues.
Julian was very helpful
Julian was extremely patient and super helpful with all my questions
Julian quoted
Julian quoted, booked and completed my clearance with ease. Efficient customer service.
Had issue with my collection for 2 and…
Had issue with my collection for 2 and half weeks now spoke to Manh who resolved my problems and identify my issue straight away credit to company
responsive and helpful, thanks Julian
We're customers of a few years. First Mile are always super responsive and helpful. On recent comms, Julian solved our current demands without fuss.
Amazing 5 star serviced provided by…
Amazing 5 star serviced provided by Adam. Went above and beyond!
Great communication
Great communication regarding a payment issue. Many thanks to Kelly who sorted everything out and followed up with clear instructions
I have been trying to get a replacement…
I have been trying to get a replacement for our 3x 1100L bins since 11th March(they were picked up by Green Environment without anyone letting us know). Endless phones calls no one gets back to you told they would be delivered Friday 13th between 9-5 its Monday 16th and still no bins spoke to someone this morning he said he would get back to me I have just rang them yet again and been told we will receive them tomorrow, lets see!

Respuesta de First Mile
Very helpful customer support staff
Very helpful customer support staff. Professional and friendly. I had a few queries which were each satisfactorily dealt with.
Very bad support..
Very bad support... website very bad... annoying booking system...

Respuesta de First Mile
Customer Service Executive - Andrei
Customer Service Executive, Andrei was very helpful and made the booking process for a clearance very straightforward!
Junk Piano removal
we used the "junk" removal service to take away an old upright piano. This was efficiently arranged by First Mile representative Andrei and collection on the day was carried out in a timely & effective manner and we were very pleased with the service provided
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