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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Only finding our late after Mother's Day because my Mam was too polite to say it. 90% of them were wilted and dying. Extremely disappointed. I would have assumed that they came from a local florist bu... Ver más

Valorada con 5 estrellas sobre 5

I've used The Flower Factory a few times now for holidays and friends' birthdays, and they’ve never let me down. The flowers always arrive on time and look just as lovely as they do online — even the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good - the flowers were lovely and arrived the afternoon of the designated date. As I hadn't heard from the recipients (flowers sent for bereavement, a beloved pet) I worried that they would not... Ver más

Valorada con 5 estrellas sobre 5

Hi there I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful. Customer Service was excellent. I would h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Envío de flores
  2. Floristería

Escrito por la empresa

Welcome to The Flower Factory, Dublin's premier flower delivery service. Since 2014, we have been the leading bouquet distributor in the Republic of Ireland, spreading joy and beauty with our meticulously handcrafted arrangements. Our team of talented local florists pours their passion into every bouquet, ensuring that each creation is a visual masterpiece of vibrant colors and delicate fragrances. We take pride in our commitment to excellence and guarantee the freshness and quality of our flowers, bringing smiles to faces across Ireland. With our extensive delivery network, we offer both same-day and next-day delivery options. Whether you're in Dublin or any other county in Ireland, we've got you covered. Our dedicated fleet of local drivers and national courier partners ensures prompt and reliable service. Join our ever-growing family of satisfied customers who have come to rely on The Flower Factory for top-notch service and exquisite bouquets. Experience the magic of sending and receiving stunning floral arrangements, adding a touch of elegance to any occasion. Discover why we're Dublin's trusted flower delivery company. Choose The Flower Factory for an unforgettable experience of freshness, beauty, and guaranteed satisfaction.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

5 Stars

I was very impressed with the professional approach of this company from start to finish.

26 de marzo de 2025
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Valorada con 1 estrellas sobre 5

If you want damaged flowers late from a…

If you want damaged flowers late from a company that don’t answer the phone. Message spelled wrong, flowers in bits at top prices. Your better off walking to Dunnes than this place can’t even get flowers right.

30 de marzo de 2025
Opinión espontánea
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Respuesta de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Valorada con 1 estrellas sobre 5

Order is not yet delivered

26 de marzo de 2025
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Valorada con 1 estrellas sobre 5

Flowers didn’t arrive on time for…

Flowers didn’t arrive on time for Mother’s Day as paid for. Very disappointing.

25 de marzo de 2025
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Respuesta de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Valorada con 2 estrellas sobre 5

Flowers very limp and shrivelled sorry…

Flowers very limp and shrivelled sorry to say

25 de marzo de 2025
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Respuesta de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Valorada con 5 estrellas sobre 5

Fast and reliable

Fast and reliable

20 de marzo de 2025
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Valorada con 1 estrellas sobre 5

The flowers were a day late

The flowers were a day late. Nobody contacted me to say they wouldn't be on time. I contacted then to see where they were and they blamed the courier. I requested a refund and it was denied. I will never use this company again. UPDATE - as requested by Ellen below I contacted them to resolve. They did nothing for me. Avoid this company.

25 de marzo de 2025
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Valorada con 2 estrellas sobre 5

Disappointing ...

The delivery company delivered the dozen of roses in a bashed package; moreover 2 of the 12 roses were damaged ... Happy Valentine?

14 de febrero de 2025
Opinión espontánea
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service! Highly recommended.

21 de marzo de 2025
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Valorada con 5 estrellas sobre 5

Fast and efficient

Easy transaction, fast delivery.

21 de marzo de 2025
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Valorada con 2 estrellas sobre 5

Flowers were excessively wilted within…

Flowers were excessively wilted within 6 hours of delivery... half of the bouquet thrown away within 24 hours

19 de marzo de 2025
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Could you please reach out to support@theflowerfactory.ie with your order number and our team will be happy to rectify this issue for you.

Kind Regards,
Ellen

Valorada con 5 estrellas sobre 5

THEY RANG ME IN AUSTRALIA TO SAY THAT…

THEY RANG ME IN AUSTRALIA TO SAY THAT THE CEMETARY WOULDN'T TAKE THE FLOWERS I HAD SENT FOR MY UNCLE'S FUNERAL AND ASKED FOR ANOTHER ADDRESS TO SEND THEM TO. I THOUGHT THAT WAS VERY CONSIDERATE OF THEM TO DO THAT.

14 de marzo de 2025
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We are glad you are happy with our service.
Kind Regards,
The Flower Factory Team.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service - flowers were there first thing the following morning- whole process very easy.

17 de marzo de 2025
Opinión espontánea
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review,
Im glad to hear your found our service fantastic and the process very easy.

Kind Regards,
Ellen

Valorada con 5 estrellas sobre 5

Excellent place to shop

Always on time and never disappointed . Highly recommend
Excellent service
Well wapped

14 de febrero de 2025
Opinión espontánea
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Respuesta de The Flower Factory

Hi Joey,
Thank you for taken the time to leave a positive review.
Thank you for the recommendation.
Kind Regards,
Ellen

Valorada con 5 estrellas sobre 5

Great experience always.

I've ordered from the Flower Factory a few times. Every time the flowers are gorgeous and are delivered on time. I love the little extras you can add like bottles of prosecco, chocolates or balloons.

28 de febrero de 2025
Opinión espontánea
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Valorada con 5 estrellas sobre 5

Rainbow Roses ordered for 3rd time…

Rainbow Roses ordered for 3rd time absolutely beautiful, Saturday delivery was great and never any issues.🥰

15 de marzo de 2025
Opinión espontánea
Logotipo de The Flower Factory

Respuesta de The Flower Factory

Hi,
Thank you for taken the time to leave a positive review.
We look forward to serving you again in the future.
Kind Regards,
The Flower Factory Team.

Valorada con 5 estrellas sobre 5

Every step from placing my order to…

Every step from placing my order to delivery was carried out in a manner to be proud of. On time and value for money.

The flowers were magnificent and really appreciated.

19 de octubre de 2024
Opinión espontánea
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Respuesta de The Flower Factory

Hi Denise, Thank you for taken the time to leave us a positive review, We are happy to hear you found the flowers magnificent.

Kind Regards,
Ellen

Valorada con 5 estrellas sobre 5

Delivered on time and tracked

Delivered on time and tracked. Prompt and informed information about delivery and receiver very pleased with flowers. Many thanks for the great service.

7 de marzo de 2025
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Respuesta de The Flower Factory

Lorraine,

We're delighted that you appreciate our efforts to keep the customer informed on their order and hope to hear from you again in the future.

Regards,
Cian

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