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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic gift hamper, full of tasty treats and cannot wait to enjoy. Very easy to order, tracked delivery and secure packaging (with ice packs!). Customer service has been excellent and ve... Ver más

Valorada con 5 estrellas sobre 5

What a find this website is! It's like a Borough market online with small local businesses and delicious food products. All are available to browse in one spot. Plus the customer service is the best... Ver más

Valorada con 1 estrellas sobre 5

I ordered Irish Porter Cheddar cheese and specifically requested an expiry date after Christmas, however, it expires way before Christmas. It also doesn’t look authentic and not the same as photo on t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an issue with what I thought was an undelivered parcel by the expected due date. The communication with Angie at TheFoodMarket was exceptional. It turned out the parcel was delivered, on time,... Ver más

Información sobre la empresa

  1. Servicio de pedidos de comida online

Escrito por la empresa

The Food Market is no longer trading and this profile is not monitored


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(313)

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Valorada con 5 estrellas sobre 5

Excellent

Had the best experience, would highly recommend. The communication, the way my item was packaged and the actual item itself was just first class from start to finish. I had updates about delivery and about the place my product was from.. deffo worth buying from this company

29 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer communications; amazing range of products

I had a query which was promptly resolved and, as a consequence, I ordered double what I'd already intended. The website is well laid out and easy to use.
The food selection is amazing and I was able to buy three Christmas presents in one visit.
I run a small business myself and I am always keen to support other small businesses.

11 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service 👍

Needed to contact TheFoodMarket.com to ask a question. Emailed back same day to say they were not sure but would find out asap. This was Friday and after the weekend I got a reply. This is the sort of service that definitely gets my business, too many companies say “you’re very important to us” yet make very little effort. I will definitely be placing an order and for more than originally intended. Well done 👍

26 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

When a problem arose...not with salt…

When a problem arose...not with salt ..but with Royal Mail...everyone raised the standard bar for customer service and the service was exemplary. Can only say 5 stars in every respect and will surely shop with them again.

19 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy

I have just received an order of Bread flour from The Food Market,I only ordered it on Wednesday and it arrived today,Friday,and the use by date was June 2023,very satisfied

21 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Blue Monday cheese from this…

Excellent Blue Monday cheese from this company. The order was slightly short when I weighed it, so they contacted me back apologising, giving me a partial refund & 10% off my next purchase. You couldn't get better customer service! I will definitely be ordering more, as I love the flavour & this excellent company is a pleasure to deal with.

5 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faaaaaab!!

Since I discovered truffle cheese I am absolutely addicted. Found it straight away on the website, which was easy to navigate. Really reasonably priced too. Said it would be here in a week but arrived within 2 days, amazing. Such a great range of food too.. Will be ordering from here again and again!! Thankyou x

4 de septiembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Found the product I wanted on the site…

Found the product I wanted on the site and placed the order easily. A small error with my order was quickly and pleasantly resolved by Angie. Will be looking again for some artisan/independant treats.

24 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

General Enquiry

I have only dealt with Angie and Dan so far, but all good so far! Very helpful with my questions and queries, looking forward to purchasing in the next few days

11 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Communication

Mu first order and delivery noy due yet but I have to give 5* for communication which to me is so so important Without communication nothing can be resolved.
Not only did we communicate but it was a quick response and as the hamper I ordered was yo e delivered for a relatives birthday in a few days a quick response was welcome. Now I can relax and be pretty sure that our present will be delivered on time.
Thank you. I will definitely use again and recommend to others. Good luck with your new business.

2 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Undelivered Parcel (or so I thought)

I had an issue with what I thought was an undelivered parcel by the expected due date. The communication with Angie at TheFoodMarket was exceptional. It turned out the parcel was delivered, on time, and put in my recycle bin without dropping a delivery card through the letterbox. That said, the card may have been disregarded with junk mail. Anyway, all rectified in a timely manner. Thank you!

29 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent products and customer support

I placed an order recently and realised I’ve made a mistake with the gift message in one of the deliveries. I contacted customer support and got a prompt reply from Angie, which happily sorted out my issue.

The hamper was delivered nice and early and the recipients were very happy with it!

With such a great selection of products and great customer support, I wouldn’t hesitate to use their services again.

29 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend this company

This is a first class company with an excellent customer service department, nothing was too much trouble and they sorted out my problem in no time, my thanks goes to the whole Customer Service department in particular Angie who was great. Definitely use them in future

27 de julio de 2022
Opinión espontánea

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