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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic gift hamper, full of tasty treats and cannot wait to enjoy. Very easy to order, tracked delivery and secure packaging (with ice packs!). Customer service has been excellent and ve... Ver más

Valorada con 5 estrellas sobre 5

What a find this website is! It's like a Borough market online with small local businesses and delicious food products. All are available to browse in one spot. Plus the customer service is the best... Ver más

Valorada con 1 estrellas sobre 5

I ordered Irish Porter Cheddar cheese and specifically requested an expiry date after Christmas, however, it expires way before Christmas. It also doesn’t look authentic and not the same as photo on t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an issue with what I thought was an undelivered parcel by the expected due date. The communication with Angie at TheFoodMarket was exceptional. It turned out the parcel was delivered, on time,... Ver más

Información sobre la empresa

  1. Servicio de pedidos de comida online

Escrito por la empresa

The Food Market is no longer trading and this profile is not monitored


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(313)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Definitely in the market for The Food Market!

What a great find bringing together lovely artisan products on one site. I ordered some interesting beers and an unusual Scottish alcohol free spirit.
What’s even better is that The Foodmarket is supported by a very friendly customer service who are at hand to help and sort out any problems, should the arise.
Highly recommended!

26 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

first class service.

The site was easy to follow, the time from ordering to dispatch was really quick. The items were well packed
and the courier was prompt and polite.
Will have no hesitation using them again.

13 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

We had a faulty item which was from an outside supplier and we mailed The FoodMarket and within hours they had told us our replacement was being shipped first class.
Excellent service and would highly recommend.

6 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best customer service!

Customer service were 100% amazing. Delivery had been tried 4 times and customer services emailed me and I was able to arrange delivery to a different address.

5 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Communication & Customer Service

Had such a brilliant experience with the team at The Food Market. I made 2 orders with one if the merchants, however only one was delivered. After contacting the team, they chased this up for me and resolved the issue. The team kept in contact with me and provided regular updates, which was very impressive given that this was over the Christmas period! A big thank you to Angie & Rui! I found them both very helpful, polite and positive.

29 de diciembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Single use plastic packaging

I bought 4 vegan mince pies that were delicious. What got me was the unecessary and replaceable single-use plastic packaging. I will look out for an urgent change in your nature unfriendly packaging policy before buying your products again. 😔

29 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Wee Tad Praise

What an absolute joy to peruse TheFoodMarket.com
All the delight and surprise of discovery, like real life No really, only without the stress and fatigue
A really thoughtful and interesting company which has been a pleasure to become acquainted with

15 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service…

I ordered a gin gift from Foodmarket yesterday. I realised I didn’t put a gift message. I, therefore, contacted them by email. They almost immediately replied and have now had another email from them confirming that the gift message has been added. Excellent customer service from Rui at Foodmarket. Thank you

13 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Good. I ordered a very small item from this…

I ordered a very small item from this company. Sadly, it appeared that it got lost in the post. However, Angie at the company swiftly sorted things out and I was sent a replacement.
I am very impressed by how much care was taken of my tiny order from this company.

9 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

Even though I didn’t receive the correct item from the merchant, the food market were extremely helpful and quick with responses which you don’t get much nowadays with customer service. They contacted the merchant for me and managed to get me a refund pretty quickly! Thank you again, highly recommended using the food market!

9 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I highly recommend TheFoodMarket.com

I have used TheFoodMarket.com for the past 5 years and have never been disappointed. They provide excellent service and nothing is too much trouble. Their range of gifts are of high quality and are always well received. I recently sent an order, forgetting to put a gift message. Rui has kindly sorted it all for me, as always. A huge thank you for all their support over the years. I unhesitatingly recommend them.

6 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service.

Exceptional Service.
Customer service was patient and understanding, as I was having problems with my computer.
I would highly recommend this company. And the produce was excellent.
Dave

6 de diciembre de 2021
Opinión espontánea

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