Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I placed an order and paid through SHOP not realising it wasn’t the uk store. I received a confirmation email but have had nothing since in 5 weeks despite repeated emails which have gone unanswered.... Ver más

Valorada con 1 estrellas sobre 5

Ordered a month ago a sample of Reflection man, nothing, no answer to emails, do not order is a scam

Valorada con 1 estrellas sobre 5

I bought a 20ml decant of Parfums de Marly Layton. It arrived within a few days, but whatever is in the bottle, it isn't Layton. Given other people's experiences / reviews, I would be extremely wary o... Ver más

Valorada con 5 estrellas sobre 5

Rip Off - As the saying goes ‘ if it’s to good to be true it probably is ‘ I will leave the comment I made yesterday before I edit today - I apologise to this company. The three samples I purch... Ver más

1,7

Muy malo

TrustScore: 1.5 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,7

Todas las opiniones

(49)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Disgraceful service

I placed an order and paid through SHOP not realising it wasn’t the uk store. I received a confirmation email but have had nothing since in 5 weeks despite repeated emails which have gone unanswered. Disgraceful service - do not use!

7 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nothing received and no reply

Ordered previously with no issues, however ordered 4 weeks ago and still no update despite multiple emails (with no other way to contact them).
Shame, as previously had been a great service.

8 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM!

SCAM!! AVOID!! Took weeks to arrive. When it did arrive it is nothing like the perfume that I have ordered- extremely watered down and completely different colour. I have a bottle of the original here, so can easily compare.

6 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scummy rip off company dont use

Scam . Spent over 100 pound and nothing came . They dont respond to emails and no other way of contacting them . If this happens to anybody else phone ur bank and you can get your money back as i have .u have to wait 2 weeks after your order was placed tho .i ordered off hear by accident as the name is so close to the real company

31 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

STAY CLEAR OF THIS COMPANY - POSSIBLE SCAM

It’s a shame you cannot leave a zero star rating here because I would not hesitate to do so. I ordered two products from this vendor. One turned up without the button to activate the spray bottle. I was assured via email I would be refunded for the missing product and a replacement be sent out for the faulty one. Neither happened. I wrote several times to the company and - to date - have not received a response. I spent somewhere in the region of £24 and have NOTHING to show for it. STAY CLEAR OF THIS COMPANY. I wonder if I have actually been scammed. There are other more reputable companies out there that I have since used to great success.

7 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

second time is a charm

Ordered twice from this company, once last year and once this year. I can honestly say the second order, the difference in customer service and quality has undoubtably increased. the perfume was amazing, the customer service was excellent. the old owners definitely patched the name but i would like for people to see a genuine review. i will definitely be buying more samples on my next pay day.

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A pleasant surprise

Order received within a week and honestly impressed with quality. Seems this company had a bad name at some time and has new ownership, will be making a new order and could have found a new regular supplier for decants and samples.
Certainly can not be beaten on price.

12 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick, reliable, luxurious!

I have been ordering scents from thefragrancesamples for a while now and have had only positive experiences! Trustworthy, extremely fast shipping, impressive range of scents, and amazing & super fast customer service. I also love how safely each order is packaged and how cute & classy the mini spray vials look. It feels like a luxurious little treat whenever I place an order, and I will definitely keep purchasing from them as my main source of perfumes! :)

25 de enero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Not convinced about the perfumes being genuin

Like many other people I ordered from this company not realising iv ordered from the wrong company. I did not receive an order confirmation bought over £100 worth samples such a big mistake. Emailed the company to ask where my samples were got no reply back. But today a week later received all my samples. I have an issue with the smells though I’m not convinced they are the real deal I will be taking a few creed samples I bought from this company to the shops to see if they are real. Because I’m not convinced with the smells I won’t be ordering from this company again.

8 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered samples 2 months ago and…

Ordered samples 2 months ago and received NOTHING, emailed multiple times and have not had a response. Had an alert that the order has been cancelled but no refund has been issued, continued to email but no reply and no refund.

14 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMED

SCAMED
SCAMED
I have been scammed for over £100 by this company.
I’ve written and asked for a refund and not had a response.
Don’t use them!!
I’m reporting as a crime.

9 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience 10/10

Great experience purchasing 3 different scents. Although one wasn't in stock and cost was refunded. Arrived in safe packaging and within quality bottles having good a atomiser.

Amazing scents and at great prices! Would recommend 10/10

27 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Possible Scam Site

I bought a 20ml decant of Parfums de Marly Layton. It arrived within a few days, but whatever is in the bottle, it isn't Layton. Given other people's experiences / reviews, I would be extremely wary of using this site. I will not be using them again!

10 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy

I can’t speak for other people but I am very happy with my purchase. The fragrances I received and definitely 100% genuine and have had no issues at all. Very happy.

14 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

FAKE/SCAM SAMPLES

FAKE/SCAM SAMPLES
No resolve, as I'm not sending sample back, for them to deny a refund or accountability. Next step is trading standards.
Greg Folk is a conman.

27 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good first experience. Seems like the real deal!

Looked at reviews before purchasing, I felt confident with my purchase, until I realised that i looked at the wrong website reviews. To see many negative reviews made me feel worried about my purchase. As soon as I made my purchase I received an order confirmation (which some people said they didn’t receive). My money was transferred to fragrance samples and not to someone else (which some people stated that the money was not taken from fragrance samples). I also received my sample fairly quick. I purchased a creed royal oud sample and compared it to the sample I received from the creed official website, and I can say this is the real deal. The sample I have received from the fragrance sample was slightly stronger but I believe that is due to the atomiser as it sprays alot of perfume, where as the little sample i received from creeds website sprayed very little. This has gained me some confidence to buy from the website again, and so far a good first purchase experience from the website!

12 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam. I used this company accidentally because they were imitating the actual sample company I normally use. AVOID AT ALL COST. Sent be a bottle of cat p**s then ignored all emails.

12 de mayo de 2023
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más