Please refund glasses but happy with contact lenses
Hello, I have ordered contact lenses and glasses from you guys on more than one occasion. I have been happy with all of my contact lens orders but not the glasses.
I recently ordered a pair of glasses and then upgraded to a better lens. Those never arrived. I did receive the first pair which are not my size, not the matte frames I ordered, and I don’t think have the upgraded lenses. I asked for a refund for the wrong pair and received it but I never received the other upgraded ones and have since got an updated prescription from an optometrist.
I am sending the glasses back and am requesting a refund. I plan to continue to order contact lenses with my updated prescription. Thank you in advance.
Darlene









