The Friendly Eco Opiniones 

95
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was such a relief to find Freya at The Friendly Eco, being able to go to a real person to ask our questions. Great knowledge of reusable nappies, beautiful shop and product presentation, and genuin... Ver más

Valorada con 1 estrellas sobre 5

Made a special trip here whilst visiting friends in Bristol for some advice and to purchase some nappies. Barely greeted with a hello and goodbye, no offer of “can I help you with anything?” Gent was... Ver más

Valorada con 5 estrellas sobre 5

Lovely independent shop selling eco products and cloth nappies. Visited them just before my daughter was born and received some very helpful, friendly advice. Really lovely selection of items. I have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a few bits as a gift for a friend, we both love Tony's so I sent her a flavour she hadn't tried (seeing as though there are plenty to choose from!!), I've also been banging on about the amazi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para bebés

Escrito por la empresa

Independent baby & eco parenting store run by two mums. We stock a range of reusable nappies, toys, clothing, toiletries, eco living products and more. Knowledgeable, friendly staff are always on hand to help!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(95)

0 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

It took 2weeks for the parcel to…

It took 2weeks for the parcel to arrive.
Also telephone number shown on site was out of service.
Also the wipes were labelled as black (although to be fair the picture showed them as white). It seemed that was describing the outer stitching of the reusable wipes. So that was my mistake. I was offered an exchange , but it wasn’t worth paying the return postage.

17 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Great experience!

The website was easy to use and everything I ordered arrived quickly and in minimal eco friendly packaging :-)

22 de septiembre de 2023
Valorada con 1 estrellas sobre 5

Hoped for better from a small business

Made a special trip here whilst visiting friends in Bristol for some advice and to purchase some nappies. Barely greeted with a hello and goodbye, no offer of “can I help you with anything?” Gent was too busy on his laptop and we almost seemed like an inconvenience. Maybe a “not” friendly eco in my experience. A real shame as there isn’t a shop like this in Plymouth and we love supporting small businesses, especially as there is a good selection to choose from.

27 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A lovely company with great products

A lovely company with great products. Their website is very easy to navigate and has lots of great information alongside the products. Shipping was quick and efficient. The products are lovely quality and they even sent additional information on how to wash and care for the reusable nappies I purchased. Definitely recommend The Friendly Eco!

21 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Owner has an attitude problem - happy to waste police time over £15

The shop has a good assortment of items which is why I used to be a loyal customer. However when I tried to return a 15£water bottle that I was told is ok for a toddler all hell broke loose, My child couldnt use it without my help so I had to return bottle. Emailed shop and no reply. Went in only to be told they dont accept returns for 'used items'. Owner said her 2 year old can use bottle, implying there's something wrong with my child. She never even took a look at the bottle and chose to insult me and my child instead. I have never had a similar experience and would urge everyone to avoid this shop.

Edit: owner's response really goes to show to what lenghts they will go over a 15£ return. Trying to get a refund is not harassment, stop playing victims.... If you didnt keep deleting my reviews I would not have had to post so many in the first place. Looking forward to police contacting me, might finally get my money back.

21 de marzo de 2023
Opinión espontánea
Logotipo de The Friendly Eco

Respuesta de The Friendly Eco

Hi Ines, please stop harassing our employees. Staff and customers have received dozens of non stop upsetting forms of communication from you over the past three days despite being asked to stop, as well as your most recent threat to cause a cyber security incident. This review is entirely false, and fabricated simply because you didn’t get your way and were asked to leave the store after verbally abusing a staff member. We have reported you to the police and we shall let them deal with the matter at hand. Please stop contacting us.

Valorada con 5 estrellas sobre 5

Genuine knowledge and friendly help

It was such a relief to find Freya at The Friendly Eco, being able to go to a real person to ask our questions. Great knowledge of reusable nappies, beautiful shop and product presentation, and genuine advice without pushy sales. Online shop and blog are excellent too. We really enjoyed our visit and have already recommended to others - we’ll be back again soon!

14 de marzo de 2023
Valorada con 5 estrellas sobre 5

Highly recommend the intro to cloth…

Highly recommend the intro to cloth nappy workshop. The friendly eco team are passionate and experienced and share their knowledge in an inclusive and open way. No pressure environment to explore your options.

22 de enero de 2023

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