Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I religiously used to arm firming cream for a couple of months and saw absolutely no improvement in skin elasticity, firmness or wrinkles. Absolutely nothing

Valorada con 5 estrellas sobre 5

Glow Fairy products are fantastic. They have truly made a difference, my skin looks better every day. I am so happy that I purchased them. Also your customer support staff is so helpful, knowledgeab... Ver más

Valorada con 5 estrellas sobre 5

I have been using Glow Fairy Instant Eye Repair Serum for about two months and have noticed a big improvement! My 55+ year old undereye area feels and looks instantly tightened and less puffy which ma... Ver más

Valorada con 5 estrellas sobre 5

I've always had a good experience with Glow Fairy. Their products are truly unreal and I'm hooked. Customer service response time is very quick and Lauren is great. I've had communication with her a f... Ver más

Información sobre la empresa

  1. Tienda de cosméticos

Escrito por la empresa

Remove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

391 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,7

Todas las opiniones

(391)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Don't!

After reading about The Glow Fairy and seeing videos on YouTube I thought I would give it a try.Most of the reviews on Trustpilot are about customer service and not the product itself.Well first of all my order arrived quite quickly just two weeks thought I would wait longer so that was a nice surprise.I ordered the Glow Fairy face wand and The Glow Fairy body wand. Firstly I was shocked by how little product you get for your money! The face wand is the size of an average lipstick.The balm is lovely to apply no dragging on the skin and quite soft but does not last very long. The body wand is much bigger and chunkier and goes on nicely but after nearly 7 weeks of using the skin on my face and body look no different whatsoever.I was so disappointed but I suppose we have to try these products.So in summing up I would say very expensive for what you recieve and don't last long at all and by the way I was only applying twice a week as per instructions not everyday don't waste your hard earned money,not worth it.

6 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service …

The customer service department for the glow fairy was lightning fast responding to my email. After I had had trouble with a promotion code, customer service quickly resolved my issue. I am very impressed with glow fairy so far!

27 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gold star for customer service

I made mistakes with my order and emailed customer service to see if they could be rectified. They had corrected the errors and responded within a few hours. One of the most seamless customer service experiences that I have had.

27 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

False advertising & undeclared customs charges for orders to Ireland

Absolutely dreadful experience with this company. Nowhere on their website (neither the US or Irish site) is it advertised that customs charges apply to orders being delivered to Ireland. In order to access my order I have been requested to pay an additional €22 on top the €151 cost of the order, €34 of which was paid to receive the delivery within the advertised 2-4 business days.
The 2-4 days guaranteed delivery period is advertised on both US and Irish sites and a premium fee applies. The order was placed on 9 July and still hasn't been received, today is 27 July. When contacted, their customer service stated delivery is 10-15 business despite the 2-4 day guarantee advertised on their site, screenshots of which were sent to them proving the false advertising.

9 de julio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ok Ladies,

Ok Ladies,
Let’s see. I ordered The inner thigh firming cream. I will apply each morning and night.
I will be back to you with a review each week.

27 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer support for Glow Fairy was…

Customer support for Glow Fairy was exceptional. I experienced an issue with not receiving the order I had placed, for no fault of Glow Fairy's, and they replaced it for me. The support person I communicated with was so helpful and understanding. I couldn't be more impressed. I would 100% recommend the company on customer service alone.

24 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Forehead Patches

I purchased a few products from The Glow Fairy after my friend gave me the anti wrinkle forehead patches last month. They actually made my fine lines disappear!! The prices are fair, especially for how well the product works. I became obsessed. The customer service team responds quickly and are very pleasant. I absolutely love this brand and have recommended it to all my fellow 30 and thriving friends.

24 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

When placing my first order an error…

When placing my first order an error occurred. I emailed customer service when I noticed the issue in the confirmation email. They not only responded quickly but corrected everything within minutes. If their customer service is this great I can only imagine the products will be just as amazing

20 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

There was a glitch in my order

There was a glitch in my order. Got an email saying my order was delivered and it had not been delivered. I wrote to customer service and they reviewed the issue and resent the order. Took awhile but my 2nd order finally arrived. Keep up the good work, Lauryn! Greatly appreciated!

20 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Their customer service is top notch

Their customer service is top notch. I couldn’t have asked for better. And I love their products. I’ve noticed such a difference in my skin and problem areas since starting them. Love this company!!

16 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! Fast and also gave me a coupon for some future orders. They made sure my package was coming via the correct carrier and did all that within an hour of my order! 5 stars

17 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am very satisfied

I am very satisfied, the quality of the products is superior, they pay special attention to customers and are very promising. I thank them for all the work done and the help received! I recommend!

17 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Customer Service..

I was very impressed with Lauryn with her response to my question..it was answered quickly n was able to put my order in to The Glow Fairy..Thank you..Desley from Australia 🇦🇺..

15 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hi had emailed glow fairy about my…order placed

Hi had emailed glow fairy about my order and was very surprised to get a respond within no time, Lauryn was very polite and resolved my worries about my order right away.
I can't wait to try my product and continue to buy from glow fairy as they r top notch.

13 de julio de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más