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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Zu dem Kissen kann ich noch nichts sagen. Habe aber jetzt schon viermal versucht den Kundenservice zu kontaktieren und ich bekomme nur immer eine automatische Mail, die besagt, dass man sich innerhalb... Ver más

Valorada con 2 estrellas sobre 5

I have had this pillow before and its brilliant so I had no hesitation to order another one. However it fell apart after ordering. Using the tracking number given I stayed in on the day stated for de... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Brought a snore relief pillow for a large person who sleeps on the side - within a month it had disintegrated. Absolute waste of money will not buy again. Would give minus stars but that is not a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered a pillow and after several days have still not received it .... Got an email stating the courier has lost the parcel and will send another out ..... Very poor

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles para dormitorio

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Maybe you can't sleep, suffer from insomnia or are just feeling tired all the time. We have some great free tips and advice to help you sleep better as well as some great solutions to help you be more comfortable in bed.


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1,4

Muy malo

TrustScore: 1.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Zu dem Kissen kann ich noch nichts…

Zu dem Kissen kann ich noch nichts sagen. Habe aber jetzt schon viermal versucht den Kundenservice zu kontaktieren und ich bekomme nur immer eine automatische Mail, die besagt, dass man sich innerhalb von 24 Std melden würde. Muss sagen soetwas habe ich noch nicht erlebt. Wer weiß was noch kommt ,wenn das Kissen endlich mal da ist ,warte schließlich schon seit über 11 Tagen darauf. Wenn ich dann auch noch die Bewertungen hier lese, über die Verpackung, graust es mich schon. Es kann doch auch nicht sein,dass man das Kissen angeblich von 69.95 auf 39.95 € rabattiert bestellt und zwei Tage später erhält man einen Newsletter mit dem Angebot vom selben Kissen für 29.96€. Unglaublich.

20 de febrero de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Great pillow, shame about the customer service.

I have had this pillow before and its brilliant so I had no hesitation to order another one. However it fell apart after ordering. Using the tracking number given I stayed in on the day stated for delivery but no parcel. I contacted both the courier yodel and this site, I am still waiting for a reply from this site, a week later.
Thankfully the parcel arrived the next day, even thought the tracking site said it was still at the warehouse. I owe my neighbour a big thank you for taking it in

12 de marzo de 2015
Opinión espontánea
Logotipo de The Good Sleep Expert

Respuesta de The Good Sleep Expert

Hi Lucinda,

Sorry to hear our customer service has not been up to our usual high standards, unfortunately we didn't receive any messages to make us aware of the issue you were having. Can you please confirm how you attempted to contact us so I can check everything is working correctly this end to ensure this doesn't happen again.

Best Regards Shaun

Valorada con 1 estrellas sobre 5

Non delivery

I ordered a pillow and after several days have still not received it .... Got an email stating the courier has lost the parcel and will send another out ..... Very poor

2 de febrero de 2015
Opinión espontánea
Logotipo de The Good Sleep Expert

Respuesta de The Good Sleep Expert

Hi Wendy, We are sorry and disappointed that our delivery service hasn't been up to the usual standard. Unfortunately as you have mentioned our third party courier were unable to confirm with us what had happened to your parcel once they had collected it from our warehouse. Rather than wait for them to find the parcel we sent you another pillow on a next day delivery service with a different courier. We hope the delay in receiving your new pillow doesn't affect your enjoyment of it.

Valorada con 5 estrellas sobre 5

Great pillow, has worked wonders!

The butterfly pillow is brilliant! I've suffered with my neck for some time and this has really helped. I no longer wake up with s stiff neck several times through the night! Money well spent!

14 de enero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good

Great service fast delivery lovely product really pleased so comfortable too !

13 de enero de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish

Brought a snore relief pillow for a large person who sleeps on the side - within a month it had disintegrated. Absolute waste of money will not buy again.
Would give minus stars but that is not an option

14 de septiembre de 2014
Opinión espontánea
Logotipo de The Good Sleep Expert

Respuesta de The Good Sleep Expert

Hi Christine,

This is the first issue we have had with this pillow, the replacement we have sent should do the job. Please keep us informed.

Valorada con 5 estrellas sobre 5

Fast delivery and very comfy pillows

Pillows arrived within a couple of days of order: one slim, one thicker pillow. Both are very comfortable and have improved our quality of sleep noticably. Very reasonable prices, when compared to other similar products. Would recommend.
Website also offers helpful advice. It is reassuring that this site was started by a chartered physiotherapist, as the advice and products are likely to be evidence-based.

11 de septiembre de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

beautiful pillow, great hair in the morning!

love these so much I keep buying them for gifts for family and friends as i want them to share what is so great about them. They look lovely, they feel lovely; I've heard they will help prevent wrinkles but most amazing of all is that i've noticed a real big difference with the way my hair looks and feels in the morning - an added bonus I wasn't expecting. Highly highly recommend, everyone should have one!

1 de julio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

My amazing bolster pillow

This pillow is great! I bought this as I am a front sleeper and needed help to sleep on my side once I became pregnant. This is brilliant. It is the prefect depth to put between my knees to keep my hips aligned and I do not roll on to my front at all anymore. I would recommend this pillow to anyone who is pregnant!

18 de junio de 2014
Opinión espontánea
Valorada con 3 estrellas sobre 5

BUTTERFLYPILLOW-SOME REDUCTION IN NECK PAIN

I am a petite person and I sleep on my side. I bought the butterfly pillow as recommended but I did not find the butterfly closed pillow comfortable. I then tried the pillow in the 'open' position and this worked better for me, the pillow is comfortable and I am sleeping better, but I still wake up with slight neck ache and a headache.

29 de mayo de 2014
Opinión espontánea
Logotipo de The Good Sleep Expert

Respuesta de The Good Sleep Expert

Hi Helen,

Have you watched this video with Sammy demonstrating how to use the Butterfly Pillow?
https://www.youtube.com/watch?v=PZLNdH4DOkA

This article here has some tips for those that wake up with headaches - http://thegoodsleepexpert.com/problems-and-advice/headaches/

Please let us know how you get on, obviously we want all our customers to be happy with their purchase and to get the most out of it.

Valorada con 4 estrellas sobre 5

Half way there

The pillow is excellent only as I need to be a little higher up I had to put another pillow underneath so my breathing was easier. I then used a silk pillow case to stop me getting more lines, but low and behold the pillow kept sliding off so it is more lines or better sleep.!!! It certainly keeps your neck and shoulders in alignment better so I shall persevere.

1 de mayo de 2014
Opinión espontánea

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