The Good Till Co Limited  Opiniones 

224
•
TrustScore: 1.5 sobre 5

1,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Their AI Support Centre is appallingly bad in 2026. I have been unable to log in though Sum up knows my account but the log in will not accept the many codes i an being sent by text and email. I... Ver más

Valorada con 3 estrellas sobre 5

Goodtill on the whole is OK but does have serious flaws (IMHO) Re discounts rules, you do not see these applied until you press the pay button. My staff have applied a manual over ride hence give the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Horrendous - Ordered system well in time for our new start up. No stock, even though we paid for it. Apparently courier delayed when stock actually located. System meant to then arrive by 10am on day... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Went through the cancellation process to be told it’s 3 months notice back in October but confirmed we wanted to cancel and still being charge now. Not happy at all and now processing chargeback... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos EFTPOS

Escrito por la empresa

UK based Point of Sale systems provider. iPad based POS and mobile ordering platform for retail, hospitality, leisure and entertainment venues.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,6

Todas las opiniones

(224)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

first class company first class back up

I’ve been in hospitality all my life and I know how stressful it is
So when you come across something that ease the load i feel I want to tell everyone
The Goodtill are a fantastic company that has got a brilliant product with exceptional after sales and back up which is what so many companies get wrong
If anyone is considering using them feel free to let them know you want a honest chat from a customer who knows

26 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with Goodtill has been…

My experience with Goodtill has been excellent so far. Help is always at hand when required, my questions are answered with patience and a friendly manner. I definitely made the right choice!

27 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ran into an issue with our current…

Ran into an issue with our current tills because apples system is too secure. Cameron helped us out big time by not only coming up with a solution for the problem but he also implemented it within 1hour!!!!

I spent 3 hours on the phone to apple with no avail!

Thanks Guys!

26 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We cant thank you enough!

We had an issue which left us unable to operate our till system, thankfully the support team and account manager where able to rectify our issue, and restore usability to our system!

4 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Almost faultless

Great support but more importantly, really well designed and comprehensive software. We use the integration with Quickbooks and the GoodTill APIs in PowerBI to give really solid control of the business. Also it’s pretty bulletproof!

9 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great work at short notice! Well done Goodtill team.

The Kia Oval decided in 2019 it was time to look at a new POS solution for their venue ahead of the biggest year in cricket history. After an extensive tender process, overseen by their catering partner Levy UK, the decision was made to select Goodtill. With a short lead time of 6 weeks before the season started to roll out 185 new POS terminals it was unquestionably a tight deadline but Goodtill team delivered on all requirements without a hitch. The new tills have been well received by customers and staff alike given the transaction speed and their ease of use. Truly a fantastic result for all concerned and a great testimony to the Goodtill.”

28 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Great product, easy to use, great support whenever you need them. Highly recommended!

9 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service is excellent

The customer service is excellent. Ben has really helped me as has Artemis and Clarence. I've struggled from the outset as this is all new to me and I'm trying to the job of about 5 people so I've needed as much help as possible to learn the ropes. I'm happy that I'll get there in the end with the help of Ben and his team. Happy to give them a good review as they deserve it after all the hassle I've given them!!

28 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer service

Great Customer service, In particular for us was Sam. He helped us build up the initial till and has continued to keep in touch afterwards, along with Conor, to check everything is going smoothly.

App based software has made things easier to trace for us. Separating the sections into different Applications for ease of use.

30 de julio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

New business looking for the right EPOS system

As a startup we were looking for an EPOS system that would deliver for us now and in the future, be competitively priced and, most importantly, be simple and effective to use. We spoke to numerous EPOS suppliers and settled on The Good Till. Before purchase, we were able to speak with the sales team at length, receive a demo, talk through specific requirements with engineers, all of which helped us make an informed decision. Once we had decided to go with The Good Till, the order process was quick and straightforward. Setup was a bit more involved than expected to get all the products loaded to the backend of the system - and to be honest, the support team were not the easiest to work with and is why we haven't given a 5* score - but follow up with the sales and account teams has always been prompt and efficient. Our staff find the till system easy to navigate and use, and the integration with card payment systems and accounting systems is good. There are a few system quirks that are a bit frustrating at times (sometimes due to learning how to properly input data our side), but there's always the chance to feedback to the engineers and the till app gets updated from time to time. On the whole, we feel we made the right choice going with The Good Till and would recommend to other new businesses.

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my new POS system from Goodtill

Love my new POS system from Goodtill, it is really user friendly and straight forward to use. The support is great, no matter how simple the query is, thank you Goodtill x

31 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best investment

Absolutely by far the best decision/investment I have ever made for my business. Everything from the sales to ongoing support has been fantastic and quiet honestly there isn’t anything this till can’t do.

26 de marzo de 2019
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más