The Grass People  Opiniones 

95
•
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have bought numerous products from this Company over a number of years and all have done exactly what was claimed. The website is also excellent and easy to navigate! I will be converting part... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I bought thrive grass seed and the appropriate pre seeding fertiliser as recommended by The Grass People to remedy the large patches of no grass from when I 1st sowed the area last autumn. This was so... Ver más

Valorada con 5 estrellas sobre 5

Fast and efficient ordering and delivery service. After fully scarifying and re-seeding my lawn, 6 weeks later I once again have a full lush green lawn again. I used a mix of steadfast shade, steadfas... Ver más

Valorada con 5 estrellas sobre 5

I’ve ordered from The Grass People twice and have had a brilliant experience both times. Their website is incredible, really informative but if I’ve ever had any questions, their customer service have... Ver más


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 20% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(95)

34 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Absolutely great company to deal with

Absolutely great company to deal with. Very informative website with an excellent range and incredible results. Bought 20kg of the eco grass for my duck paddocks. Grew quick and thick, best results ever. Just bought more. Would highly recommend, first class in every way. Thank You

10 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought thrive grass seed and the…

I bought thrive grass seed and the appropriate pre seeding fertiliser as recommended by The Grass People to remedy the large patches of no grass from when I 1st sowed the area last autumn. This was sown during April and although we had a lack of rain the area sown was watered continuously to keep the seed moist and I did not allow it to dry out. Unfortunately we have had no joy with germination and the patches remain.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always great products and services

Always great products and services. I have purchased grass seeds and fertilisers from the Grass people over the past few years and the service has been excellent. Great delivery and good customer service.

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The green, green grass...

Informative website, with a good range of products & excellent service. I ordered 2 lots of lawn seed at the start of Oct 2025:
[1] STEADFAST: Shade;
[2] IMPRESS: Clay Master.
The seed was sown immediately onto decades-old lawns, one N-facing, the other S-facing (Central Scotland). Seven months on, the results are impressive & I'll repeat the process, this year. Although the local Clyde Valley is not short of garden centres, it's not possible to find lawn seed with this specificity, so hats-off to The Grass People.

7 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Seed didn’t Germinate correctly and…

Seed didn’t Germinate correctly and customer service brushed me if with a load of nonsense regarding soil temp etc. I have been using them for years without problems and this is first bad batch and they refused to replace or refund , I will now use a different supplier that has better customer service.

13 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer service.

No customer service.
I placed annorder for feed and weed and grass seed. At checkout it automatically processed the order without my input and then confirmed delivery to a house I have not lived in for 8 years! I immediately sent them an email to confirm the mistake, stop delivery to the wrong address and hopefully deliver to the correct address. The following day I received confirmation that they have shipped to the wrong address!! I have sent them 3 emails without response. There is no phone number for me to call them on! I wish I had read the reviews before placing my order! Not good!

18 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered seed

Ordered seed, never received item. explained the situation to them that DHL delivered to wrong house, asked for refund multiple times and they kept trying sort it with DHL on my own time...

Once again asked for a refund, if its not given this time I will report via paypal and raise a dispute with paypal.

ARRANGE YOUR COLLECTION OF THEY FAILED DELIVERY ON YOUR OWN TIME, NOT MINE!

UPDATE

HAD TO RAISE A DISPUTE WITH PAYPAL TO GET MY MONEY BACK AFTER ASKING MULTIPLE TIMES

23 de marzo de 2026
Opinión espontánea
Logotipo de The Grass People

Respuesta de The Grass People

Hello,

Thank you for your feedback. We appreciate you sharing your thoughts and have reached out to you via email to assist further.

Valorada con 5 estrellas sobre 5

Great experience with grass in shade

I've used GrassPeople seeds for 2 years, and my experience is very good. It's a mix of grass and clover and fits well with the shade in the summer. I've tried many other solutions, but none worked as well.

12 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Clay Soil

I needed a seed suitable for clay soils. My soil could supply a brickworks! Grass People had the very seed I needed and it worked. Thank you Grass People.

3 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality seed

Great quality seed, clear website descriptions and helpful phone support, much better than another company I had previously used .
Seed came packed in a strong bag. Would use again and happily recommend to others.

11 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality, fast delivery & expert advice

I’ve ordered from The Grass People twice and have had a brilliant experience both times. Their website is incredible, really informative but if I’ve ever had any questions, their customer service have responded quickly. I ordered the shady grass seed and a wild meadow flower seed, both quality products, my grass seed went down a year ago and looks great 😊

7 de abril de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más