The Grooming Clinic Opiniones 

216
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Ver más

Valorada con 5 estrellas sobre 5

I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Ver más

Valorada con 5 estrellas sobre 5

Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I could copy and paste the previous comments from Sarah!!!! Henry - Customer Service was absolutely first class ( unlike Royal Mail - excuse the pun) he went way beyond the call of duty in help... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de bienestar
  2. Tienda de artículos para el cuidado personal

Información proporcionada por diversas fuentes externas

Discover the best men's skincare and male grooming products coupled with outstanding customer service.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

216 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(216)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

This is a wonderful company that excels…

This is a wonderful company that excels in its customer care. I placed my first order online and received an courtesy email to say that the item had sustained some damage to the packaging. I was offered the item with some free samples/gifts or I could wait for the item to be restocked. I chose for the item with superficial damage to be sent. I received my parcel the very next day with my item beautifully packaged and a generous selection of lovely free samples. I am delighted with my purchase and I am so pleased to have stumbled upon such a gem of a company that actually cares about its customer satisfaction. A big thank you to Henry and I will certainly be ordering from the Grooming Clinic again. Thank you

12 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

Fantastic Service! The gentleman I spoke with on the phone was polite, friendly and helpful. Order was placed yesterday at 15:20 and arrived before 10:00 this morning.

Having been let down by a different supplier this positive experience with the grooming clinic was exactly what I needed. I look forward to ordering again in the future, I can’t recommend enough.

30 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Five stars

Ordered two items from this company, wasn't in a particular rush for the delivery but was impressed to see it arrive the next day. Nicely packaged, easy to order and good value. Only positive things to say when it comes to this company

22 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and Efficient

Can't fault this company. Recently used them for the second time, for products that are not easily found elsewhere (eg a shave stick). It was even quicker this time than before. Ordered at 4pm on a Friday, got emailed advice that the products were on their way within two hours, and delivery at 2.30pm the following day, Saturday. And yes, the hand-written thank you on the invoice is a nice touch!

23 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class customer service.

Great selection and prices. Ordered something and paid next day delivery for my wife’s birthday. Sadly the carrier held it up, TGC were most helpful, chasing it up and refunded my next day delivery cost. First class communication and service, would not hesitate to purchase again or to recommend.

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Notch Service- Thank you =)

Quite possibly the fastest delivery I have had in many years. Ordered at 4:30pm and arrived with the postman the next morning. The box smells incredible and I asked what the scent was and bought that too. The hand written note on the delivery slip is a lovely touch and makes the whole experience feel much more personal. Highly commended and highly recommended.

7 de mayo de 2025
Opinión espontánea
Logotipo de The Grooming Clinic

Respuesta de The Grooming Clinic

Thank you for taking the time to leave your review, Jez, we appreciate it hugely =)

Valorada con 2 estrellas sobre 5

Wrong Product Delivered

Easy to order on the website, prompt delivery, but sadly contained a wrong product. Not the best customer service, no offer to refund Next Day delivery (£6.99) and told correct item will be posted out once I return the incorrect one. Lots of online retailers, perhaps the bigger companies, offer much quicker solutions when they are at fault. Think I'll shop elsewhere.

9 de mayo de 2025
Opinión espontánea
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Respuesta de The Grooming Clinic

We tried our absolute best with this customer but sadly, sometimes, we have to admit defeat. If you are reading this review and require any reassurance of what your experience will be like when shopping with us, please continue to scroll and read the endless list of 5* reviews which accurately reflect the excellence and effort that goes into our service.

Valorada con 5 estrellas sobre 5

Service is secondary to none super fast…

Service is secondary to none super fast responses and only too happy to help I have to recommend to anyone wanting to purchase you will be in the best of hands with the GC ! Will absolutely shop again.

1 de mayo de 2025
Opinión espontánea
Logotipo de The Grooming Clinic

Respuesta de The Grooming Clinic

Thank you, Tom!

Valorada con 5 estrellas sobre 5

First time to order

First time to order, and the delivery prompt and packaged properly. Very happy with my order.

29 de abril de 2025
Opinión espontánea
Logotipo de The Grooming Clinic

Respuesta de The Grooming Clinic

Thank you for taking the time to share your experience, we appreciate it hugely.

Valorada con 5 estrellas sobre 5

Parfum Molécules Escentric M01

Commande passée le 14/04/2025, reçue le 18/04/2025, vraiment rapide. Très bien emballée, conforme aux descriptifs du site. Je suis extrêmement satisfait de THE GROOMING CLINIC, que je recommande fortement.
Société très sérieuse. Vous pouvez commander les yeux fermés.

18 de abril de 2025
Opinión espontánea
Logotipo de The Grooming Clinic

Respuesta de The Grooming Clinic

Merci beaucoup =)

Valorada con 5 estrellas sobre 5

My first time buying from this company…

My first time buying from this company & I must say, from ordering to delivery was hassle free, very quick & a wonderful shopping experience. 2 samples were enclosed with my order & a beautiful fragrance came from the box itself. I wished all companies would operate like this. Lastly but not least, somebody actually wrote THANK YOU on the note enclosed. Who does that these days. My first time buying but it will not be my last. I highly recommend. Thank you Henry & Team ☯️

9 de abril de 2025
Opinión espontánea

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