The Grooming Clinic Opiniones 

216
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Ver más

Valorada con 5 estrellas sobre 5

I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Ver más

Valorada con 5 estrellas sobre 5

Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I could copy and paste the previous comments from Sarah!!!! Henry - Customer Service was absolutely first class ( unlike Royal Mail - excuse the pun) he went way beyond the call of duty in help... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de bienestar
  2. Tienda de artículos para el cuidado personal

Información proporcionada por diversas fuentes externas

Discover the best men's skincare and male grooming products coupled with outstanding customer service.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

216 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(216)

23 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great experience overall with The…

Great experience overall with The Grooming Clinic. The customer service, led by Henry, stands out for its helpfulness and efficiency. From advice on fragrances to resolving issues like tracking misplaced parcels, the team handles everything professionally. Delivery is quick, and returns were hassle-free too. Highly recommend, though room for minor improvements keeps it from a perfect score. Four stars!

20 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent first purchase.

Delivery in less than 24 hours 🤯. Whilst I wouldn't count on this happening for everyone all the time it does appear that whatever ethos TGC has, it's all good.
Thank you for stocking Marvis and the astonishing delivery speed.
Paul.

8 de febrero de 2025
Opinión espontánea
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Respuesta de The Grooming Clinic

Thank you, Paul! =)

Valorada con 5 estrellas sobre 5

Exceptional service when I had an…

Exceptional service when I had an issue. Please don’t underestimate the power of good old fashioned service. Others maybe cheaper but the service provided is exceptional.

7 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Other companies take note

Other companies take note, this is how customer service should be done.
Great range of products and wonderful customer service. Will definitely order again.

9 de diciembre de 2024
Opinión espontánea
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Respuesta de The Grooming Clinic

You've made our day! Thank you for taking the time to leave your review =)

Valorada con 5 estrellas sobre 5

Fantastic customer service

I recently placed an order with The Grooming Clinic and I have to say the customer service I received from Henry was exceptional. I never normally write reviews but I have been so impressed with the service I received that I just wanted to share how great this company is.
Lovely item, that came packaged nicely and the box smelt amazing! Will definitely be shopping with you again! Thank you

2 de diciembre de 2024
Opinión espontánea
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Respuesta de The Grooming Clinic

Thank you so much Daisy. We pride ourselves on delivering the very best experience we can, we're glad we made you happy! Merry Christmas

Valorada con 5 estrellas sobre 5

First time using this company

First time using this company. I'm really impressed. Best assortment of mens product around and brilliant service to match. Order despatched quickly, nice packaging and the box smells fantastic. Website is easy to use and well presented. A good experience all-round. Keep up the good work. Thanks.

25 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Goto For Male Grooming

These guys are the best. I've just placed my Black Friday order and I'm so confident everything will go as smoothly, having purchased from TGC many times before I can confidently leave a positive review before delivery. Great products, great value especially when you are buying in the discount season :)

29 de noviembre de 2024
Opinión espontánea
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Respuesta de The Grooming Clinic

Thank you James, you've made our day!

Valorada con 5 estrellas sobre 5

I thoroughly enjoyed shopping at The…

I thoroughly enjoyed shopping at The Grooming Clinic. I particularly liked that I could call them and speak to a human being, and it's a local rate number. I'm shopping for Christmas gifts for my grandson and I have no idea what they use these days. When I called I chatted with a charming young man who helped me.

My order was sent out on the same day that I placed the order with them and delivery was quick.

I will be sharing this website with my grandson, I hope he continues to use them.

21 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had the most wonderful experience…

I had the most wonderful experience with the team at The Grooming Clinic, so much so that I have set myself up with an account here to share it. It's such a rarity, in this digital world that we find ourselves in, to receive such great service, and when you do it should be praised. I called to ask for some advice about a fragrance that I heard about lots, Escentric Molecules 01. I had smelt it on a couple of people and wanted some reassurance before parting with my hard earned money to but it. I was told that the scent can't be smelt on yourself or in the bottle so I wanted to find out some more information about it. I spoke with the most charming chap, Henry, who spared 10 minutes of his time to talk me through the scent and even told that somebody had followed him around the supermarket to ask what the scent was, it's that impressive.

Thank you dearly for all your help and I will absolutely be back to purchase, or chat to you, once again.

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous Service .

Fabulous Service .
Super Quick delivery , simply would not order my fragrance from anyone else .
Thank you , five stars everytime

23 de septiembre de 2024
Logotipo de The Grooming Clinic

Respuesta de The Grooming Clinic

Thank you, Sarah =)

Valorada con 5 estrellas sobre 5

Fantastic customer service!

Fantastic customer service!! Ordered a product for a great price from the website and realised after ordering no longer needed the product. I emailed to ask about if I could return the product and I got a very quick, no hassle response, from Henry who sent me a link to their free returns label. I returned the item and within no time I received my my refund as well as an email from Henry confirming that they had received my item and my refund had been processed, all with no hassle and in such a short time. Brilliant service and will certainly use them more often now!!

27 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really happy

Really happy. From start to finish, a genuine pleasure to deal with and incredibly helpful. The best service I have received in a very long time, by far.

24 de junio de 2024
Opinión espontánea

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