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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in unde... Ver más

Valorada con 5 estrellas sobre 5

I was given an Ipad Air 2 but it was locked into the previous owners new ipad. Both myself and the previous owner called into the ilab in Barnstaple and my problems was solved in a very efficient and... Ver más

Valorada con 5 estrellas sobre 5

So Elderly friendly Over the years I lab have been my first stop with i phone repairs. Always quick and friendly. They have also given me extra time to explain software issues and how to rectify th... Ver más

Valorada con 5 estrellas sobre 5

Have visited the Ilab twice & purchase a Phone & IPad recently. The service from Matt & his colleague, were a pleasure to buy both Items. The knowledge & professional service was shown on both occasio... Ver más

Información sobre la empresa

  1. Tienda de reparación de teléfonos celulares

Escrito por la empresa

Mobile Phone Repair Shop


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

281 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(281)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service - I brought my iPad in to sell and after offering me a lower price than I had seen elsewhere, I explained this to them and they matched the price! Then took my details and was told I would receive a call once it had passed the checks, 15 mins later and they are calling me with the good news and received the money in my bank within the hour. My family has always used these guys and will definitely be using again in the future 👍

24 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I sent my husband to get his Apple…

I sent my husband to get his Apple phone repaired. I have always used this shop and would buy from them . I am writing this for my husband he was very pleased with the service and would go again.Keep the good work up

8 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Switch Console Not Working!

I took my sons Switch Console to Ilab as the sd card reader was not reading the sd card. I had tried fixing it myself to no avail and I thought I had made matters worse! My son wasn't happy with me, so i had to try and get it fixed! I wasn't sure if Ilab could help but I went in anyway and I'm so glad I did. A technician called Arlo greeted me, i explained the issue and straight away he reassured me that it was fixable and he was right! Arlo's customer service is outstanding, he is a friendly, honest guy, explains everything to you and repairs items in what seems like no time at all. I was very impressed with the service I received from Arlo. I will not hesitate to go back to ilab for future repairs. I highly recommend Arlo at Ilab. Thank you 😊

31 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I recently took my iPad in for a repair to the lightning port which had broken loose and no longer charged the iPad.

The staff were really helpful and John repaired the iPad and also replaced the battery at my request.

Very impressed with the customer service in ilab. The whole experience was very easy, from booking it in and explaining the fault, to collecting it having been repaired.

The price was very good.

I would definitely return to the ilab if I needed their services again and I will confidently recommend them to friends and family.

27 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend

Welcoming, thoroughly knowledgeable, courteous and trustworthy.
We will continue to use the ilab for all our iPhone and iPad needs. We highly recommend their service.
Victoria and Jolly B

27 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, highly recommend iLab

I took my phone in for a repair, I was given a costing subject to finding any other issue due to water damage, fair enough!
The repair was carried out within the time slot given, on collection of my phone they went through the phone with me before I left the shop to ensure I was happy with how it was working and answer any questions I had.
I was very pleased with the service and would recommend using the iLab

8 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service. Free repair!

Went in expecting an expensive fix for my iPhone XR. They investigated and fixed it for free! I was expecting to have to pay out for a new charging port and labour. I will definitely be coming here for future screen replacements (it’s never long before I drop my phone). They also have some good deals on refurbished newer phones when I am ready. Thankyou so much.

3 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My phone wasn't charging…

My phone wasn't charging properly,nothing serious but thought I would call in to see if the guys could help.They were very welcoming,took a couple minutes with my phone and now,it's working perfectly again.I would recommend anyone who is looking to get a phone fixed to pop in and ask as they were very happy to help,even with such a small issue.They also had a brilliant stock of 2nd hand devices(with warranty) if that was something you were interested in

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Connor was absolutely fantastic helping…

Connor was absolutely fantastic helping me set up extra storage after a screen was replaced. He was so patient and explained everything to a complete non-techy so that I feel confident about using everything in the future.

11 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Email account Hacked

By clicking on a link that I thought came from Microsoft my email account was hacked.
Struggling to fix the problem a friend reccomended I bring my IPad into the Ilab Barnstaple.

What a relief, thanks Connor for sorting everything out. I’d highly recommend you and will definitely be back . Thanks again

4 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Frozen phone but a warm greeting service !

Popped in and saw John who kindly managed to unfreeze my phone. He was extremely polite, explained exactly what had happened & how to resolve in the future if it happens again.
I would 100% happily recommend anyone with a phone issue to pop in & see John and the team. Thank you John you’re a legend.

27 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best repair outlet in uk? I think so

Came into store with a very damaged iPhone 14pro, I was unsure if it would be repairable, the super knowledgeable and friendly staff were able to get my phone looking like new again, decent prices and very quick turnaround, highly recommend for anyone in need of a tech repair/ guidance or a new phone!

24 de noviembre de 2023
Opinión espontánea

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