The Lacy BraOpiniones 

1395
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have large heavy teardrop shaped breasts (36G). Due to unrelated disabilities, putting on & taking off bras are difficult for me, leaving me to look at front closure bras. When this bra first arri... Ver más

Valorada con 1 estrellas sobre 5

The fit was absolutely horrible and of course they sent me a wonderful reply, asking for my exact Measure for a replacement just to email me back and say they are unable to meet my needs and offered m... Ver más

Valorada con 1 estrellas sobre 5

The worst bras I've ever spend my money on. Would have compassion on my worst enemy and wouln't gift it to them. Fit is awful. velcro too short and metal hook attachment twists out of place with minim... Ver más

Valorada con 1 estrellas sobre 5

The fit was terrible. Customer service offered advice based on my size and I excepted their offer to try another size based on their advice. The replacement bra still was AWFUL. NOW THEY SAYING I CAN... Ver más

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

The Only No-Wire, Front-Opening Bra That Hides Side & Back Fat While Lifting, Supporting & Comforting Breasts Of All Sizes


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(1395)

11 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Late on arrival but WORTH THE WAIT!

It took two and a half weeks for my Lacy Bra to arrive but I have to admit that it was WORTH THE WAIT. In my over 60 years of existence I have purchased different types of bras ranging in prices up to ridiculously expensive; but this is the first one that's made me feel very, very comfortable and for me comfort is very important. Have ordered more and told family and friends about The Lacy Bra!!!

17 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is an amazing bra

This is an amazing bra, I really like it, very comfortable, supportive, customer service people very supportive, helpful,
I ordered 2, beige, pink one, very comfortable, no underwires, very pretty!
I love the fact that in opens in the front,…Great job you guy’s thanks so much!
Very happy with my purchase!…..♥️

14 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sorry to say but appalled at the…

Sorry to say but appalled at the service I got, I ordered 3 bras in 3 colours as they were in stock. I was waiting 2 months before I asked where my order was, customer service said they apologized but the colours I ordered were no longer in stock, so what they really meant was they forgot about my order.
I should of got a refund but the lovely assistant talked me around to getting the bra in other colours and said I would be an urgent priority.
2 weeks later 3 bras turned up 2 with tags n labels and 1 with no tags or labels just screwed up into a different type of bag to the other bras which was odd. I did not open any of the packaging as the colours were not what I expected I just wanted to send them back after this.
I have tried with every breath to send these bras back to obtain a full refund, but they expect me to pay for full cost of postage to a country I've never heard of, even though the bra has obviously been worn it definitely is not new and is unacceptable that I have to pay for a garment that as been worn by someone else especially under the circumstances. Its unhygienic and disgusting.
Please be warned.

13 de marzo de 2022
Opinión espontánea
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Respuesta de The Lacy Bra

Hi Wendy,

Thank you for bringing this situation to our attention!

I can see that you have had quite an unpleasant experience with our company. Please accept our sincerest apologies for all the trouble that we have put you through!

I am really sorry to hear that you were dissatisfied with the overall quality of the bras. It sounds like they even appeared to have been used. That is not acceptable by our standards at all!

And to make matters worse, trying to return the items for a full refund has proven to be much more difficult than it should have been.

I understand how disappointing this whole experience must have been for you, and all we ask is that you give us the opportunity to make things right.

Please contact me by email at paula@thelacybra.com, and I will be happy to help you get your money back.

Sincerely,

Paula

Valorada con 4 estrellas sobre 5

I got two orders but only one package

I got two orders but only one package, and I wasn’t sure if they both came in the same package. There was no invoice and I did not receive an email with my order either. I do like the bras however Only one came with a zipper in the front the rest are all clasps closures.

13 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Comfort shape and pretty

This is the second time I've bought this bra, this time I got 3!! Having had breast surgery, I find it hard to get supporting, comfortable and nice bras however this one does the trick. It gives a great shape, ties at the front and keeps its shape when washed.

13 de marzo de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

I really like this bra

I really like this bra. I am in the process loosing 30 pounds so it may fit differently as I travel this journey. As of right now, it's a bit snug but I know it will not remain that as the pounds shed. Overall it's very comfortable.

12 de marzo de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

I was pleasantly surprised with the…

I was pleasantly surprised with the quality and appearance.
My only concern was that perhaps I purchased it a little too big, 38 rather than 36 my next one I will try a 36D

The only downside was the amount of time it took from ordering to arrive which of these times is quite possibly going to improve as a pandemic lessens.

12 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service from your Rep…

I called to say I did not get the right size bra and needed to return my order. He was very courteous and understood my problem and quickly offered to send me the right size without having to return the first order back. That saved me a lot of trouble and I really appreciated the service provided.

12 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am very disappointed with your…

I am very disappointed with your service you got paid for two bras and I would like a refund please
Regards Margaret

11 de marzo de 2022
Opinión espontánea
Logotipo de The Lacy Bra

Respuesta de The Lacy Bra

Hello Margaret,

Thank you so much for taking the time to write a review!

It seems you had a terrible experience with our company. Please accept our sincere apologies for all the trouble we have caused you.

My name is Paula, and I am a Customer Support Supervisor. I am not familiar with your particular situation, but I can certainly do some investigating and find out what went wrong here.

Please contact me directly at paula@thelacybra.com. I would like to get to the bottom of this and offer you a satisfactory solution.

I look forward to hearing from you!

Best regards!

Paula

Valorada con 5 estrellas sobre 5

So comfortable!

So comfortable! As advertised, the vendor puts a small piece of origami in with order. Small touches like this will ensure I will be a repeat customer ! Thanks so much!

11 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above my expectations

I never have felt so comfortable wearing a Bra, fitting is excellent and it looks awesome on my body. I feel like a woman again. Just wandering if overtime when your wear it daily, it doesn’t get fluffy because there is no second / third row of hooks for adjustments. And one - is the label inside is really itchy. Cutting off will do but still is there another idee to think of where do stick the label or can it go without?

11 de marzo de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Awesome Bra! There’s just one little thing…

This bra is really good on the straps. It’s really comfortable and hugs just right. There are no wires which gives you more comfort. The sizes are also very accurate and it looks great. It gives you a good looking bra without sacrificing comfort!

The only thing I would say it that it’s a bit uncomfortable on under side because the lace rubs a little bit, but it’s still amazing.

11 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pretty Comfortable Bra

Lacy Bra is very comfortable and flattering.
Plan on ordering more in different colours.
Order size as instructed and not size you would buy in a store.

10 de marzo de 2022
Opinión espontánea

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