Thelightingcentre Opiniones 

489
•
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Purchased a Chandelier earlier this month . It was very cheap and plastic like (advertised as crystal) . It turned out to be defective as the parts didn't hold together. It was dangling from wire as e... Ver más

Valorada con 1 estrellas sobre 5

My order said 2-3 days delivery, after a week status was shown as processing. Then status turned to refund but looking at my credit card a second purchase has gone through. Live chat has no response... Ver más

Valorada con 2 estrellas sobre 5

Instructions for assembly included with invoice were for an entirely different product - an electric lamp rather than the fan we ordered. Putting the fan together without instructions not easy. Screw... Ver más

Valorada con 5 estrellas sobre 5

Looking to buy some Dulux satinwood for internal woodwork. Did a search for best price and The Lighting Center came out by far the best for the 2.5l tin I was after. Free postage, very quick delivery... Ver más

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

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Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

489 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(489)

117 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Scammers

Placed an order. No product delivered. Emailed, messenger, live chat no replies. Tried to call and phone says due to technical issues you need to email or go on live chat. Joke! They are just taking your money and no products being delivered. This company are still advertising on Facebook. We are now 3 months after I placed the order and the product never arrived and no one replied to me

26 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM COMPANY

Like others have stated…this company has to be a scam!! Nothing delivered a month after order, phone lines not working , no reply to customer service chat, no response via email. Now left making a case with PayPal for refund! Don’t trust the positive reviews they can only be scam reviews too!!

27 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super fast delivery

The power adapter for my Christmas lights spectacularly died six days before Christmas. I wasn’t expecting to be able to use them this year but they arrived as expected four days later. Great, prompt service that saved an expensive set of lights

23 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Non existent customer service - order unfulfilled

Non existent customer service, who don’t respond to any form of contact. The phone line’s down due to a technical error.. (in this day and age really?!), the web chat function is completely useless and emails are never responded to. Didn’t hear anything for over a week after placing my order, no confirmation my order had been dispatched, despite stating 2-3 days for delivery. Had to raise a dispute with PayPal for a refund. Avoid and take your custom elsewhere!

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great lighting shop

Great website and a great company fantastic prices and the delivery service is second to none Fitted all my new lighting now floor lamp table lamp and ceiling cluster absolutely out of this world
Thank you a very satisfied customer

1 de diciembre de 2025
Valorada con 1 estrellas sobre 5

Scammers Avoid

placed an order on next day delivery - Nothing arrived - The phone number does not work - No customer serevice - No refund - Wont reply to my emails - If I could rate this zero I would - Complete Scammers. I dont think they are even operating apart from taking customers funds. AVOID

4 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam - paid but no goods received

Ordered a light fitting for 2-3 delivery and still not have received after 30 days. Tried to call on contact number given but number is no longer in service. Emailed after 2 weeks and was told that it would be with me in a couple of days and nothing arrived. That was two weeks ago. No reply to a further email. SCAM - avoid at all costs.

29 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service beyond my expectation!

The staff at the lightingcentre exceeded my expectation, chasing supplies of the product I'd chosen because it was out of stock and pursuading a customer who's need wasn't as urgent to allow me to have his allocation - fantastic. Can't thank you enough....and the garden lighting looks fabulous as well!

16 de julio de 2025
Valorada con 5 estrellas sobre 5

Very happy

Bought 2 up lighters. Came quicker than stated and well packed. Quality item and cheapest price I could find. Very happy

18 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would have given 0 stars if that was…

I would have given 0 stars if that was an option.
My wife ordered 2 lights about a month ago. One works fine. The other is faulty and flickers. She has tried 3 times via email to arrange to return the light, but no one is replying. This is very poor customer service. I would not recommend buying from this company.

15 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No refund, no contact — Beware it’s a scam!


I’m sharing this to warn other customers and to hopefully prompt a refund from The Lighting Centre.

I ordered a floor lamp (Order #000024164) and returned it within their stated returns period using their official Goods Return Note and the return address they provided. The item was delivered back to them over 10 days ago.

Since then:
• No refund issued
• No confirmation of receipt
• No replies to multiple emails to sales and customer service
• Customer service phone number only plays a recorded message saying they have “technical issues”
• No alternative way to contact them

I’m now left with no product and no refund, and no sign of any customer support. This is not acceptable for any retailer, especially one that handles online orders.

I have kept all documentation, including invoices, return form and proof of return, and will be escalating this through my bank and relevant consumer protection bodies if I do not receive my refund immediately.

I strongly urge potential customers to be cautious when ordering from this company until their communication and refund processes are resolved.

I would appreciate an urgent response and a full refund of £110.88 without further delay.

6 de noviembre de 2025
Opinión espontánea

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