The Little Botanical Opiniones 

374
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Not usually one to leave a review but wow. Managed to get a beautiful Wisteria in the sale. Delivery was very quick, the wisteria came beautifully packaged, healthy and well looked after beforehand.... Ver más

Valorada con 5 estrellas sobre 5

I received my fourth or fifth Terranium today from the Little Botanical Company , these are so special I give them as a gift that never fails to impress. These plants come so well packaged I am gues... Ver más

Valorada con 5 estrellas sobre 5

Outstanding plants , exactly like the picture on the web site. Exceptional service, I made an error on my order and Vanessa sorted it out for me very promptly. I’m so pleased with my experience I’m... Ver más

Valorada con 5 estrellas sobre 5

It was the first time I'd ordered from this shop. I must say how impressed I am. I had made a mistake on the order so phoned up to change the error and a lovely lady was very helpful and amended my mi... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,8

Todas las opiniones

(374)

78 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Beautiful

Not usually one to leave a review but wow. Managed to get a beautiful Wisteria in the sale. Delivery was very quick, the wisteria came beautifully packaged, healthy and well looked after beforehand.
Overall I’m extremely happy and I would absolutely order from you again.

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding plants

Outstanding plants , exactly like the picture on the web site. Exceptional service, I made an error on my order and Vanessa sorted it out for me very promptly. I’m so pleased with my experience I’m looking forward to using little botanical again for the perfect gift .

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I received my fourth or fifth Terranium…

I received my fourth or fifth Terranium today from the Little Botanical Company , these are so special I give them as a gift that never fails to impress.
These plants come so well packaged I am guessing they have never had a damage claim.

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful quality flowers!!!

It was the first time I'd ordered from this shop. I must say how impressed I am. I had made a mistake on the order so phoned up to change the error and a lovely lady was very helpful and amended my mistake immediately. I was then at my son and daughter in law's house when the flowers arrived and they were beautiful and fresh. They absolutely loved them. The quality is exceptional and the presentation wonderful. I am very grateful for the service you gave and feel lucky to have found you. I highly recommend and will definitely use again. Thank you so much ❤️🙏❤️

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Boston Fern

I was looking for a Boston Fern to help my 3 free flying Canaries enrichment and to help purify the air. As the plant is non-toxic to them the item I purchased was specifically chosen from The Little Botanical.
My order arrived the next day as promised and was excellently packaged and protected. Will certainly be buying some more plants for my birds from The Little Botanical.

19 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

First only 4 out of 5 plants delivered

First only 4 out of 5 plants delivered, but viewing the plant maturity against the photographs on John Lewis website, the plants were sorely lacking in height and presence, rejected order as misleading and incomplete, messed about by John Lewis for 5 days, finally told they would not refund after 5 days being told they would and having refused delivery today of missing plant. Was told that John Lewis wanted photographs despite all plants being carefully repackaged but hey ho, took photographs then spotted that the leaves on one had been torn and sellotaped together to hide damage from view, big no no, John Lewis agreed to refund, they don’t want the plants back, but it’s poor customer service from both John Lewis and the supplier, the little botanical as clearly not fit for sale, very very poor 1/10

30 de mayo de 2026
Opinión espontánea
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Respuesta de The Little Botanical

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet expectations.

We understand how disappointing it must have been to receive an incomplete delivery and to then experience delays and confusion while seeking a resolution. We appreciate that this was frustrating and not the level of service you expected.

We take the quality of our plants very seriously, and we are concerned by your comments regarding the condition of the plants received. This is certainly not representative of the standards we aim to maintain. All of our plants are quality-checked before dispatch, and we would never knowingly send out products that are not fit for sale and we are looking into this further as a result.

As your order was placed through John Lewis, the refund process was managed through their customer service team, but we are pleased to hear that a full refund was ultimately agreed.

We value all customer feedback and will be reviewing the issues raised with our team to help prevent similar situations in the future.

Valorada con 5 estrellas sobre 5

A brilliant company

A brilliant company. Their plants are fantastic, well looked-after and beautiful in their presentation. Their packaging is innovative and ensures plants arrive undamaged, despite the best efforts of couriers. Responsive to queries, and always helpful. I cannot recommend highly enough

24 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Delivery by DPD excellent and packaging…

Delivery by DPD excellent and packaging of plant good. However, I did not expect the plants to be potted into the the actual plant pot that did not contain drainage holes. The plants did not look happy and when I took them out of the pots they were all suffering with their roots. I had to remove all the soil and found the free plant a succulent was the most affected and don,t know if it will survive. Only buy if in a growing pot and check that also. Wouldn’t by again.

2 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a glorious plant company!

What a glorious plant company!
Their stunning plants and pots were delivered very fast! The packaging, so thorough and careful it could have easily survived an international long haul delivery!
Plants are spectacularly beautiful and exactly as the photographs imply.
Thank you so much! I am already saving my next order with you! 👌💐☺️

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect Plants

Super simple to order, everything I wanted/needed was included. The plants arrived quickly and in super good condition, you can just tell a lot of love and attention goes into each plant.

Would absolutely recommend

25 de marzo de 2026
Opinión espontánea

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