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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was informed that I can receive my contraceptive for free and The Lowdown was the first site to appear. It was very straight forward process and I received my contraceptive. I would highly recommend... Ver más

Valorada con 5 estrellas sobre 5

Like most I can’t get in front of my nurse or GP so have resulted in buying my contraception online. Since discovering The Low down I feel like I’ve discovered a female forward platform where lots of... Ver más

Valorada con 5 estrellas sobre 5

During a recent and horrendous endometriosis flare up The Lowdown has provided me with knowledge, tools and rapid access treatments beyond the scope of what my GP could give me. I feel informed about... Ver más

Valorada con 5 estrellas sobre 5

Dr Mel was amazing - she gave me so much information to work with, as well as detailed notes after the appointment with links to relevant reading. She's super lovely and very smart. Really recommend p... Ver más

Información sobre la empresa

  1. Clínica de Salud de la Mujer
  2. Farmacia online
  3. Clínica de salud reproductiva
  4. Sitio de opiniones online

Escrito por la empresa

The Lowdown is a research platform for women’s health


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

201 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(201)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Informative, convenient & empowering

Highly recommend The Lowdown in every respect. The articles and online information is such an incredible sources of knowledge to support women/women's health, and help us make an informed decision about the contraception that's most likely to work for you. When I went to my GP I was just prescribed the cheapest combine pill, and was told they're all the same, and that I had to take it for 4 months to prove it was making me depressed before they could consider a different (more expensive) one. Via The Lowdown I was finally able to do my own research and find one that works for me. The medical team are super knowledgable, up to date on the science, and genuinely care about supporting women's health. Appointments are available at convenient times, it's easy to order, and delivery is super quick. Such an empowering experience, I would recommend x100 to anyone who wants to explore different contraception options, or just understand their health better.

27 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Making contraception easier to access…

Making contraception easier to access is amazing. It should be this easy, stress free, not time consuming…
Best customer service
Best way to receive contraception

Will recommend this place - especially to those who get anxious or frustrated about going to their local clinic//GP

30 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dr Fran was absolutely amazing!

Dr Fran was absolutely amazing. She was personable and knowledgeable and made me feel completely at ease. It was such a different experience to going into a GP surgery where I have felt rushed or ignored.

Dr Fran made me feel like she really cared about helping me and took the time to explain everything to me and answer any questions.

Thank you so much!

28 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

All round great experience with Dr Fran!

Dr Fran was so helpful in providing the information I needed to make an informed choice about my contraception. She was kind, knowledgeable and made me feel heard and supported. Would thoroughly recommend a consultation with Dr Fran, as well as the resources on the lowdown website. The appointment times are really convenient too!

4 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

So helpful

Dr Fran was so helpful. Gave me a lot of insight into what may be causing my symptoms and actionable steps to fix it. She also gave me confidence to go to my GP and advocate for myself for further referral.

22 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing!

I would definitely recommend the Lowdown to anyone with questions or concerns about their contraception. There is no service like it and it’s an amazing, trustworthy source which is essential. At a time when it’s hard to get 5 minutes with a GP, when there is so much misinformation online, I really value this website and the consultation I had with Dr Melanie. She provided me with valuable info and sent helpful notes after. Thanks so much and I will be recommending the Lowdown to all my friends!

12 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have always loved to watch the low…

I have always loved to watch the low downs videos and posts and find it to be really amazing information!! I booked an appointment with Dr.Kathryn and it went really well I felt super comfortable, and listened too! She was very kind and gave me lots of information, different options and things to do to help me! After she sent me through all the notes on email which was handy to not forget any little details she had mentioned! I would recommend 100% to anyone who was thinking about using the lowdown and their services! Thank you ❤️

16 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They sent me Aranka with Lucette…

They sent me Aranka with Lucette labelling over it ! Not what was advertised or what I intended to buy. Surly it’s not legal to do this ?

17 de enero de 2023
Opinión espontánea
Logotipo de thelowdown.com

Respuesta de thelowdown.com

Hi Jasmine,

We’re so sorry to hear that you’ve experienced this.

As discussed in our emails, we’ve been in touch with the manufacturers of your contraceptive pill, and unfortunately they advised that some suppliers (wholesalers) are allowed to send our pharmacy brand substitutes when there are supply issues. The brand you’ve chosen is currently experiencing shortages in the UK. Because of this, one of our suppliers has repackaged some packs with a different brand, which contains the same active ingredients as the brand you ordered.

We know how important receiving the correct brand is, and we are working round the clock with our pharmacy to change suppliers to ensure that this doesn't happen again.

We have refunded you in-full for your order and we are looking to dispatch a new order with the brand you ordered as soon as possible. We will update you as soon as we can. Again, we are so sorry again for the frustrating service. We really hope we can make it up to you!

Valorada con 5 estrellas sobre 5

Fabulous helpful service

Fabulous helpful service, takes the worry out of having to go to the doctor each time you need a new prescription, and quick delivery, highly recommend using thelowdown.

6 de enero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Rectified their mistake

I previously left a review after receiving the wrong pills with stickers over them with the names of the pill I should’ve received. I complained to the company and they rectified this for me refunding me and by sending the correct pill via next day delivery. Initial mistake was very poor but great customer service in resolving my issue.

17 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Knowledgable, supportive, empowering!

After a PCOS diagnosis I turned to the Lowdown for more information about the condition, particularly in relation to fertility. I had a 1:1 consultation with Dr Becky which was absolutely fantastic. She was knowledgable, caring and supportive, talking me through treatment options for fertility, and other relevant symptoms. She also signposted me to other organisations working hard to understand more about PCOS. I felt totally empowered by the whole experience. During the consultation Dr Becky took notes which she then uploaded to my profile on the Lowdown. This was incredibly helpful and I have referred to the notes numerous times since. I’ve also been able to use the information when speaking with my GP about treatment options and referrals. I would highly recommend the Lowdown, if you’ve got a question - book a consultation!

19 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t thank the lowdown enough

Can’t thank the lowdown enough! saved me this month !! Best customer service I’ve dealt with for a while, fast delivery, and a very knowledgeable team working hard even on weekends. I am one very happy customer :)

17 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such a vital service! Can’t fault the help and encouragement from the Lowdown’s GPs :)

The concept of the Lowdown is truly incredible. Not only does it provide people with comprehensive, honest, and extremely valuable advice, but it also sends us in the right direction so we can make the best decisions for our bodies and needs.
The execution is just as good - super easy to navigate, classy interface with an excellent user experience, as well as clear options.
I have PMDD and I chose to have an online appointment with one of the Lowdown’s very experienced and knowledgeable doctors. I chose Dr Mel Hall for her experience in menstrual issues and PMS/PMDD. She talked me through my options in such a non-judgemental yet encouraging way, and I left the appointment feeling super empowered.
I have now been prescribed with Yaz (Eloine in the UK), which is one of the first-line treatments for PMDD. I’ll be starting continuous contraceptive therapy soon, and hopefully banishing PMDD for good - along with my periods!
Cannot fault this service. I’m so glad to have found it :))

3 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service.

Punctual appointment with a very knowledgeable and understanding professional. Felt she acknowledged and identified my symptoms giving me confidence in her recommendations for treatments. Very clear written follow up plan. Thoroughly recommend The Lowdown!

12 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful service

Had a virtual video appointment with Dr Fran, she was incredible. I felt really listened to and affirmed, was great to have my pain taken seriously. Dr Fran gave me lots of options to pursue and really clear notes from our appointment.

27 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent platform for women!

Like most I can’t get in front of my nurse or GP so have resulted in buying my contraception online. Since discovering The Low down I feel like I’ve discovered a female forward platform where lots of advice and other forms of contraception is available. It feels like a womens clinic, just online. I had an issue once where I only received 3 months instead of 6 months and they rectified and posted out the remaining packs the next day. Couldn’t fault them.

7 de diciembre de 2022
Opinión espontánea

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