I purchased a Prada gilet from their website, after 3 days of placing the order I didn't receive any updates of dispatch confirmation. After emailing them multiple times, they finally responded, sayin... Ver más
La empresa ha respondido
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I purchased a Prada gilet from their website, after 3 days of placing the order I didn't receive any updates of dispatch confirmation. After emailing them multiple times, they finally responded, sayin... Ver más
La empresa ha respondido
Great price. Cheaper than any other site. Notified of delay in delivery with a 10 percent discount for the Inconvenience. Only downside was they sent the top without ny wrapping at all besides in the... Ver más
La empresa ha respondido
Ordered a jacket, but unfortunately not in stock. Dan very helpful and fully refunded me quickly. Also offered alternative jackets in stock. Would definitely recommend and will be back again. Very... Ver más
Do not use SCAMMERS PLEASE SOMEONE HELP ME, I WILL BE SUING THE DIRECTORS OF THE LTD COMPANY. Orders a pair of £400 shoes paid in full said I should receive within 1-3 working days it’s been nearl... Ver más
Men's and women's designer clothing, footwear and accessories.
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Good customer service and great range of products. Definitely recommend
Great price. Cheaper than any other site. Notified of delay in delivery with a 10 percent discount for the Inconvenience. Only downside was they sent the top without ny wrapping at all besides in the courier bag. Bag was posted through letterbox. It was also ripped. For a item worth near £360.00 it was very poorly packed and delivered. When notified them of it there explanation was margins are short so therefore can't use boxes etc to post out. Found that a bit unprofessional on there part. I've recieved items less than a pound packed better.

Respuesta de The Luxurious Shop
from placing the order to delivery.and quality of product..best iv ever experienced.def be shopin again.thanku
Outstanding, both items arrived within couple working days. Great quality and excellent customer service, responded very quick to my enquiry.
Will be shopping here again!
Great service kept informed all the way
Will be shopping with them again
Highly recommend shopping from here! Very professional service with great customer service! They also had a massive range of products and very quick delivery. 5 ⭐️!!
Great company with great service and fast delivery this is my 3rd purchase now and is my go to supplier of brands I wear, the communication is excellent delivery on time with DHL
Can’t speak highly enough about them
Amazing efficient service , super quick delivery , very professional , will use again
This was my first time ordering from this store. I have to say I wish I went with my gut. Firstly took very long to send the item and the day they said they would eventually sent it out they claimed that their courier forgot the parcel in the warehouse. Then when I revived my parcel 8 days later they gave me the wrong size. I wanted them to send me the right one but when I went on the website the shoe I ordered in the size I originally wanted was out of stock. They wasn’t very apologetic. They only offered my 10% off my first order when the item was late but nothing was further honoured to me when I received my parcel when it was the wrong size. Very disappointing. Never ordering from here again. Went to farfetch straight away and obviously was very pleased.

Respuesta de The Luxurious Shop
always a pleasure to do business with ,first class service every time perfect
Comes correct everytime I doubt I’ll find a better company, customer service is just too on point 💪🏽
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