After receiving the wrong sized hat, the service from Mad Hatter was exceptional: The hat was replaced almost immediately, and the postage to return the wrong hat was also reimbursed without delay. M... Ver más
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Consulta las opiniones de los clientes
Absolute legends and an awesome hat. Their silk lined beanies are waaaay better value for money than a lot of other companies so huge love for that. Shipping was a little slow so just order ahead if y... Ver más
Very impressed with my Mad Hatter purchases. They are of extremely good quality. One fault is I often find them to be out of stock of my chosen colour and you need to be wary of the sizing. Myself an... Ver más
I have a growing collection of hats from the mad hatter and the quality is outstanding they wash so well and retain the shape brilliantly . the range of styles are very good and massive selection of... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We sell Quality Branded Hats & Accessories for all Occasions and Seasons
Información de contacto
21, Heathmeads, Pelton, Chester le street, DH2 1NA, Durham, Reino Unido
- 01913700346
- Sales@themadhatterofdurham.co.uk
- themadhatterofdurham.co.uk
4,8
Excelente
222 opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
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My favourite hats!!
Great quality hats lovely warm & stylish.
Colours to suit everyone and an excellent delivery service too
Likewise you can visit the shop too
24 de octubre de 2023
Respuesta de The Mad Hatter of Durham
Thank you 🙏
Amazing hats I will be buying more
23 de octubre de 2023
Respuesta de The Mad Hatter of Durham
That’s great ! Thank you 🙏
Support a great local business
Great quality products and exactly as described.
I bought 2 hats and a gift box. 1 hat was out of stock and I was contacted quickly and offered an alternative. Support this local brand, it’s with the price.
24 de octubre de 2023
Opinión espontánea
Respuesta de The Mad Hatter of Durham
Thanks Tracy
We appreciate your support and purchases.
The hat is beautiful and so soft
19 de octubre de 2023
Respuesta de The Mad Hatter of Durham
Thanks Stevie
We appreciate your support
Excellent service
Excellent service, super quick delivery. Hat beautiful as always
17 de octubre de 2023
Respuesta de The Mad Hatter of Durham
Thanks Linda we appreciate your comments and your custom & support.
MH
Once again from ordering to delivery…
Once again from ordering to delivery first class . gift box packaging lovely every hat ordered when you open the box it does not matter which colour you order they are all beautiful and wonderful quality five star plus all the way thank you for great service
17 de octubre de 2023
Respuesta de The Mad Hatter of Durham
Thanks Ann we appreciate your comments and your custom & support.
MH
Respuesta de The Mad Hatter of Durham
Thanks Nicola we appreciate your comments and your custom & support.
MH
Perfect in every way
Perfect in every way . Friendly staff who go over and above with their customers service . So much choice. It’s all about the POM !
15 de octubre de 2023
Respuesta de The Mad Hatter of Durham
Thanks Ann we appreciate your comments and your custom & support.
MH
Phone call to tell me not all items…
Phone call to tell me not all items were available what did arrive was posted promptly.
Hopefully the item that was unavailable will arrive soon.
Pleasant experience so far.
15 de octubre de 2023
Respuesta de The Mad Hatter of Durham
Thanks Angela we appreciate your comments and your custom & support.
We hope to have your Cap in the post asap
MH
Respuesta de The Mad Hatter of Durham
Thank you Rebecca , really appreciate your feedback. Have a lovely Sunday!
Alex
Fantastic quality hoodie
Fantastic quality hoodie. This is now my 5th hoodie and I have any more hates. Obsessed! Quick delivery.
19 de septiembre de 2023
Respuesta de The Mad Hatter of Durham
Thanks Nicola we appreciate your comments and your custom & support.
MH
Easy ordering and fast delivering but i…
Easy ordering and fast delivering but i paid for a gift box but was disappointed that i received a huge box and a very cheap flimsy looking piece of paper as a gift card. It doesn't look good and not nice to give as a gift…i ended up buying a decorative envelope and not using the box
21 de julio de 2023
Respuesta de The Mad Hatter of Durham
Hi sorry about the size of the gift box these are not meant for Gift vouchers but for our Hats. The gift voucher is card not paper but normally goes in with a present
Respuesta de The Mad Hatter of Durham
Thanks Karen we try our best
Bought MHs Cap
I recently purchased the MH Cap , really impressed with the Excellent Quality & service .Delivered on time & it came in a lovly gift box I will definitely be buying & recommending to friends and family .
Thank you Mad Hatters
2 de abril de 2023
Respuesta de The Mad Hatter of Durham
Thank you Gill , for that lovely review , and thank you for your order .
Alex ⭐️
Respuesta de The Mad Hatter of Durham
Thank you for your Review,
Alex 🌷
Respuesta de The Mad Hatter of Durham
Thank you so much Thomas .
Love my hat from the Mad Hatter of…
Love my hat from the Mad Hatter of Durham. Initially I ordered the wrong thing and Alex was superb in helping me get what I wanted. I collected from the farm shop so bought delicious things in there too! Bonus!!!!
8 de abril de 2023
Respuesta de The Mad Hatter of Durham
Thank you Nicola , so lovely to meet you in the shop !
Great quality and quick delivery
Great quality and quick delivery. I love my new hoodie. "Yes I'm cold I'm always cold." Very apt for me ❄️☃️❄️😊
2 de abril de 2023
Respuesta de The Mad Hatter of Durham
A great Choice , I am exactly the same ! Thank you for your review!
Alex
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