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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great website. Easy to locate what I wanted and fast dispatch with first class comms following purchase. Highly recommended.

Valorada con 5 estrellas sobre 5

Dan at the Match Day Shop is always very helpful and reliable. This is the second time I've ordered a framed shirt from here and they both look great and we're delivered without any issues.

Valorada con 5 estrellas sobre 5

First class experience from Dan and The Match Day shop. I got my signed Saliba and Ian Wright shirts framed with them and couldn’t be happier. Look absolutely amazing. Couldn’t recommend enough!

Valorada con 2 estrellas sobre 5

Why is it from China shenzhen and my shirt that I orders was on 28 June and went out for zending 2 days ago June the 5the from China my shirt is still on his way from shenzen China So my guestio... Ver más

Información sobre la empresa

  1. Tienda de artículos deportivos de colección

Escrito por la empresa

We work hard to find the best available signed Items and memorabilia. All the signed items have been thoroughly checked by AFTAL registered experts and come from trusted sources or official signings. For your total peace of mind all the signed products come with our lifetime guarantee certificate of authenticity. We opened the store in 2010 as an independent Fan shop for Gooners by Gooners, part museum, part gallery/gift shop there is something for everyone! We love being part of the Arsenal Family and are happy to help with any special requests you may have. Drop by say hello, have a browse in the shop on a match day, collect your items after the game or have them shipped worldwide. We are not open every day but Private shopping appointments are available on request. We can source any player if not on our website or shop just ask.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

383 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 57% de las opiniones negativas

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4,5

Todas las opiniones

(383)

57 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

The frame was broken in 2…

The frame was broken in 2 corners.because box was not big enough so when I pulled it out the frame come apart .I didn’t send back because it was last one on the website and I could clue corners back

27 de octubre de 2023
Valorada con 4 estrellas sobre 5

Item as described and delivered…

Item as described and delivered promptly.
Didn’t receive email to say it had been sent out for delivery, so only 4 stars.
I was beginning to wonder how long items would take when I received my order (coffee mugs).

11 de octubre de 2023
Valorada con 5 estrellas sobre 5

Perfect

Very happy with the item just as described and packaged brilliantly

Looking forward to give this to my dad on his birthday 😁

Thanks again

7 de agosto de 2023
Valorada con 1 estrellas sobre 5

Never replied to my email as to where…

Never replied to my email as to where the product in question was! Took nearly three weeks to arrive despite paying 1st class post and packaging that cost more than the product and then got hit with a bill by Customs for the cost of 75% of the product value because the UK have left the European Union - won't be using you EVER again and will WARN people not to use your website either!

19 de julio de 2023
Logotipo de The Match Day Shop

Respuesta de The Match Day Shop

Hi Ira. We are sorry to hear about this. Could you get in touch with us to see how we can put right for you. We have found that Royal Mail parcels get stuck in customs in Ireland which we have no control over. Yes we hate having to pay the customs on products we import since Brexit too so I can understand your frustration. We can see you ordered 1 mug at £12 so having to pay another £4 is a pain for sure. Drop me a line and we can work out a solution for you. Cheers dan

Valorada con 5 estrellas sobre 5

Beautiful Items and Amazing Experience

This store is just the absolute best!! I visited London for the first time and found the shop on the match day while heading to the game! I saw one of the custom framed Saka kits and just knew I needed it. I reached out to Dan about coming back to the store a different day and he opened the store up for me personally so that I could see the the shirt in person again before I bought it. We worked out shipping to the US and everything. The item arrived super fast, packaged incredibly well and in immaculate shape! The item is absolutely beautiful, it now sits as the center price of my man cave and I could not have gotten a better experience then I did!! All in all Dan is an absolutely amazing guy and his stuff is top tier!!

1 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

Really unique items available and the ones I purchased as a gift were a hit! Happy with the delivery, packaging and quality of products and a query I had was responded to quickly by Dan. I have no hesitation in recommending the excellent Match Day Shop!

7 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damaged Frame and no Express Shipping

Packed two frames together and one of them got destroyed. Minimal padding and packing and only 1mm cover for the frame which is the cheapest kind. Paid for express shipping on all items but he only shipped the sabotaged items through express and the rest through Royal Mail. If you are considering ordering internationally then I strongly do not recommend.

3 de mayo de 2023
Logotipo de The Match Day Shop

Respuesta de The Match Day Shop

Dear Mohammed. Sorry to hear that a frame got damaged in transit. We hadn’t heard anything from you so we assumed everything was ok when we sent it several weeks ago. Please get in touch with us directly so we can rectify this. It is very rare indeed that items get damaged in transit and we are careful to send them in a way that prevents this from happening when we ship internationally as we have a very international client base. We could not fit mugs and other items into the slim frame box so sent from our printers using Royal Mail which offer and international tracked and signed for service that is very reliable. We included a gift from the team to show our appreciation for your business and hope to hear from you soon to assist your further. Kind Regards Dan

Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website, quick despatch and delivery. And the mug is fantastic.
This was my second purchase through these guys and both times they’ve been excellent👍

16 de mayo de 2023
Valorada con 5 estrellas sobre 5

Great products

Great service and products. Emailed the company with a query and replied straight away. Top stuff

9 de mayo de 2023

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