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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a defective probe and the company went out of their way to give me a 50% discount on my choice of replacement sticks, including the newest . I am satisfied.

Valorada con 1 estrellas sobre 5

I received my meatstick for my birthday in 2024 and it doesn't work anymore. Now it turns out that it was already in the store in 2022, so it is no longer under warranty. The stick, on the other hand,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow!! Definitely deserves a 5 star rating in the cook alone! I recorded almost 500° temps over open flame and it didn’t falter! Meatstick as a company has been amazing to deal with!! The only slig... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is my second Meat Stick. I literally wore out my first. Very dependable, accurate and I wouldn’t BBQ without out it. Almost perfect meals except when I don’t pay attention. Even the price is grea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. Zona BBQ

Escrito por la empresa

At The MeatStick, we revolutionize the way you cook meat with our cutting-edge wireless meat thermometers. Our mission is to provide a seamless, stress-free cooking experience that allows you to enjoy every moment with your loved ones while ensuring your meats are cooked to perfection.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

156 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Køb for kr. 800,- invasion at dit privatliv

Jeg forventede et produkt der havde høj funktionalitet og var enkelt at bruge. Jeg nåede ikke til at teste den i praksis. Da jeg efter, at have kæmpet mig gennem installation af deres app, hvor de stædigt, blandt en masse andet krævede adgang til min position og email var jeg træt af deres app.
Da jeg efter dette overgreb fik mulighed for at åbne appen, var der en tosset kakofoni at valgmulighed, som kun havde til undskyldning, at retfærdiggøre det intensive indgreb i mit privatliv.
Jeg skal kun bruge temperatur og alarm. Jeg kan selv finde mine opskrifter og er ligeglad med deres fif.

15 de diciembre de 2023
Opinión espontánea
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Respuesta de The MeatStick

We're truly sorry to hear about your experience and understand your concerns regarding privacy and app functionality. We appreciate your feedback, as it helps us improve. Since we weren’t active on Trustpilot at the time, we’re just now seeing your review. If you’d like to share more about your experience or if there's anything we can do to assist you, please reach out to us at support@themeatstick.com. Thank you for bringing this to our attention!

Valorada con 1 estrellas sobre 5

Bare find et andet produkt

Bare find et andet produkt. Prisen matcher overhovedet ikke produktet.

8 de diciembre de 2023
Opinión espontánea
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Respuesta de The MeatStick

We're sorry to hear that you were disappointed with your experience. We weren’t active on Trustpilot at the time, which is why we’re only seeing your review now. Your feedback is important to us, and we’d appreciate the opportunity to learn more about your concerns. If you're open to it, please reach out to us at support@themeatstick.com, and we’ll do our best to assist you.

Valorada con 1 estrellas sobre 5

Har brugt termometeret 5 gange

Har brugt termometeret 5 gange - nu kan appen ikke længere finde termometeret. Helt disk er ubrugelig . Har fulgt alle forslag uden resultat.
Kontaktede Backyard Living der skal forestille at være dem der servicerer kunderne. Uden kvittering er de fuldstændig ligeglade med mit problem.
Hold dig væk fra The MeatStick :o((

20 de octubre de 2023
Opinión espontánea
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Respuesta de The MeatStick

We're sorry to hear about your experience with the thermometer. Since you purchased through Backyard Living, please contact them directly at cs@backyardliving.dk for support. We weren’t active on Trustpilot at the time, so we appreciate your feedback now. Thank you, and we hope you find a resolution soon!

Valorada con 1 estrellas sobre 5

Bad broduct, broke down immediately, useless support and a million pop-ups. Nope.

Ordered the MeatStick Mini. It's horrible.

The product broke down from heat after 2 cooks. A thermometer, with plastic breaking into pieces from the heat. Really?

The connection is terrible. Even if I have my iPhone 12 on top of my oven, it might not connect. There might be a delay where the temperature jumps suddenly to a lot more than desired since the connection was lost in between.

And Popups. Do you like pop-ups? The meatstick app certainly does. Every time, a million popups. Unnecessary information I simply don't care about.

Also, you must enable specific GPS location. Which...leads to more pop-ups as iOS will ask "do you want this app to keep tracking your location in the background" and if you click "no", then the MeatStick app will give you alert pop-ups that they need that information.

Apparently the meatstick must know my address exactly to work. But...actually, it does not. If I disable that feature, it'll still work. But, you guessed it – there are more annoying popups! Be ready to click X about 5 times just to set up a cook for a steak.

It's just so much more hassle than an old-fashioned thermometer. All the steps to launch the app, clicking a million buttons, connecting the bluetooth, just to have it not be connected and alert you too late. And, the plastic to break down from the heat. It's a no for me.

I tried contacting their customer support. After about 3 emails I decided it simply was not worth it. They didn't really seem to care and tried to forward me to a dutch language support channel so I just gave up and decided to write this review hoping the next person will not waste their money on this bad product.

29 de noviembre de 2022
Opinión espontánea
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Respuesta de The MeatStick

We sincerely apologize for the issues you’ve experienced with the MeatStick Mini and any frustration caused. We weren’t active on Trustpilot at the time, which is why we missed your review. If you’d like to give it another shot, please reach out to us at support@themeatstick.com, and we’ll do our best to resolve this for you. Your feedback is greatly appreciated!

Valorada con 1 estrellas sobre 5

The thing just won’t pair. They don’t care.

The thing just won’t pair. They have no timely avenue to support the product.

I accidentally unpaired the thermometer last night after a successful cook. I tried to connect it this afternoon and I’ve been working on it for over 2 hours. I also have a Ph. D. In electrical engineering from Vanderbilt so I think I should be able to figure out the MeatStick, but I guess that’s not enough to use their products.

All lights me setting are correct according to the app. I’ve started a support ticket, emailed, and left a voicemail. They just don’t respond in a timely manner which renders the product useless. As I said, I’ve been working on this for well over 2 hours. It was a bear to pair the first time, and I haven’t figured out the magic sequence in the last two hours. Just save yourself the frustration and buy something other than the MeatStick.

25 de junio de 2022
Opinión espontánea
Logotipo de The MeatStick

Respuesta de The MeatStick

We're truly sorry for the frustration you've experienced, and we apologize for any delays in support. We also want to acknowledge that we were not active on Trustpilot at the time, so we missed this review. Given your expertise, we understand how frustrating this has been, and we want to help. If you haven’t already heard back from our team, please reach out to us again at support@themeatstick.com, and we’ll make it a priority to resolve this issue as quickly as possible.

Valorada con 1 estrellas sobre 5

Stay clear away!

Absolute useless piece of garbage, don't waste your money!
I have purchased 4 sticks, a regular Mini and a MiniX and NONE of them work properly. Twice I have tried using them, both times it was a damn disaster. Contacted support and they're just sending me useless template answers which none of them solved the issue and they're refusing a refund claiming Kickstarter policies don't allow them to do so.

Garbage company with garbage products!

19 de noviembre de 2021
Opinión espontánea
Logotipo de The MeatStick

Respuesta de The MeatStick

We sincerely apologize for the experience you had and for any frustration caused. As we had not been actively using Trustpilot at the time, we were unaware of your review from back then. Please don't hesitate to reach out to us at support@themeatstick.com, and we would be happy to assist you in resolving this matter.

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