I had a defective probe and the company went out of their way to give me a 50% discount on my choice of replacement sticks, including the newest . I am satisfied.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I received my meatstick for my birthday in 2024 and it doesn't work anymore. Now it turns out that it was already in the store in 2022, so it is no longer under warranty. The stick, on the other hand,... Ver más
La empresa ha respondido
Wow!! Definitely deserves a 5 star rating in the cook alone! I recorded almost 500° temps over open flame and it didn’t falter! Meatstick as a company has been amazing to deal with!! The only slig... Ver más
La empresa ha respondido
This is my second Meat Stick. I literally wore out my first. Very dependable, accurate and I wouldn’t BBQ without out it. Almost perfect meals except when I don’t pay attention. Even the price is grea... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At The MeatStick, we revolutionize the way you cook meat with our cutting-edge wireless meat thermometers. Our mission is to provide a seamless, stress-free cooking experience that allows you to enjoy every moment with your loved ones while ensuring your meats are cooked to perfection.
Información de contacto
2029 Verdugo Boulevard #191, 91020, Montrose, Estados Unidos
- support@themeatstick.com
- themeatstick.com
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Køb for kr. 800,- invasion at dit privatliv
Jeg forventede et produkt der havde høj funktionalitet og var enkelt at bruge. Jeg nåede ikke til at teste den i praksis. Da jeg efter, at have kæmpet mig gennem installation af deres app, hvor de stædigt, blandt en masse andet krævede adgang til min position og email var jeg træt af deres app.
Da jeg efter dette overgreb fik mulighed for at åbne appen, var der en tosset kakofoni at valgmulighed, som kun havde til undskyldning, at retfærdiggøre det intensive indgreb i mit privatliv.
Jeg skal kun bruge temperatur og alarm. Jeg kan selv finde mine opskrifter og er ligeglad med deres fif.

Respuesta de The MeatStick
Bare find et andet produkt
Bare find et andet produkt. Prisen matcher overhovedet ikke produktet.

Respuesta de The MeatStick
Har brugt termometeret 5 gange
Har brugt termometeret 5 gange - nu kan appen ikke længere finde termometeret. Helt disk er ubrugelig . Har fulgt alle forslag uden resultat.
Kontaktede Backyard Living der skal forestille at være dem der servicerer kunderne. Uden kvittering er de fuldstændig ligeglade med mit problem.
Hold dig væk fra The MeatStick :o((

Respuesta de The MeatStick
Bad broduct, broke down immediately, useless support and a million pop-ups. Nope.
Ordered the MeatStick Mini. It's horrible.
The product broke down from heat after 2 cooks. A thermometer, with plastic breaking into pieces from the heat. Really?
The connection is terrible. Even if I have my iPhone 12 on top of my oven, it might not connect. There might be a delay where the temperature jumps suddenly to a lot more than desired since the connection was lost in between.
And Popups. Do you like pop-ups? The meatstick app certainly does. Every time, a million popups. Unnecessary information I simply don't care about.
Also, you must enable specific GPS location. Which...leads to more pop-ups as iOS will ask "do you want this app to keep tracking your location in the background" and if you click "no", then the MeatStick app will give you alert pop-ups that they need that information.
Apparently the meatstick must know my address exactly to work. But...actually, it does not. If I disable that feature, it'll still work. But, you guessed it – there are more annoying popups! Be ready to click X about 5 times just to set up a cook for a steak.
It's just so much more hassle than an old-fashioned thermometer. All the steps to launch the app, clicking a million buttons, connecting the bluetooth, just to have it not be connected and alert you too late. And, the plastic to break down from the heat. It's a no for me.
I tried contacting their customer support. After about 3 emails I decided it simply was not worth it. They didn't really seem to care and tried to forward me to a dutch language support channel so I just gave up and decided to write this review hoping the next person will not waste their money on this bad product.

Respuesta de The MeatStick
The thing just won’t pair. They don’t care.
The thing just won’t pair. They have no timely avenue to support the product.
I accidentally unpaired the thermometer last night after a successful cook. I tried to connect it this afternoon and I’ve been working on it for over 2 hours. I also have a Ph. D. In electrical engineering from Vanderbilt so I think I should be able to figure out the MeatStick, but I guess that’s not enough to use their products.
All lights me setting are correct according to the app. I’ve started a support ticket, emailed, and left a voicemail. They just don’t respond in a timely manner which renders the product useless. As I said, I’ve been working on this for well over 2 hours. It was a bear to pair the first time, and I haven’t figured out the magic sequence in the last two hours. Just save yourself the frustration and buy something other than the MeatStick.

Respuesta de The MeatStick
Stay clear away!
Absolute useless piece of garbage, don't waste your money!
I have purchased 4 sticks, a regular Mini and a MiniX and NONE of them work properly. Twice I have tried using them, both times it was a damn disaster. Contacted support and they're just sending me useless template answers which none of them solved the issue and they're refusing a refund claiming Kickstarter policies don't allow them to do so.
Garbage company with garbage products!

Respuesta de The MeatStick
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







