I purchased the Zip Stroller Manual Folding Mobility Scooter for my mum. I found the prices for mobility scooters at the Mobility Shop to be very reasonable compared to other Irish sites. The Scoote... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
You had the right product and you were able to deliver it within 24 hours. This was just before Christmas and I really needed it for an elderly relative that was staying with me. I really appreciated... Ver más
The quality of the rollator is excellent and exactly what we wanted. My mother in law says there’s no comparison between it and the walking stick she was using. The only thing was that it came in part... Ver más
Ordered a foldable crutch to support a lower back injury, and I’d be lost without it at this point. It’s light weight yet you know it’s not going to buckle or break, the quality is 100% there. I also... Ver más
Información sobre la empresa
- Proveedor de equipos de asistencia para la movilidad
- Proveedor de equipos para discapacitados
- Proveedor de equipamiento médico
- Tienda de sillas de ruedas
Información proporcionada por diversas fuentes externas
Ireland's widest selection of Mobility Products, next working day delivery available. Why pay more? We've solutions for problems you didn't know could be soled. Order online now.
Información de contacto
Irlanda
- themobilityshop.ie
4,8
Excelente
940 opiniones
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Items ordered were of good quality and…
Items ordered were of good quality and delivery was literally next working day, excellent service.
3 de junio de 2025
Opinión espontánea
Easy to navigate website and prompt…
Easy to navigate website and prompt delivery of items ordered = Happy Customer
2 de junio de 2025
Opinión espontánea
Excellent transit wheelchair!!!
Great selection for every budget; easy payment and very fast delivery.
We are very happy with the quality of the transit wheelchair.
29 de mayo de 2025
Opinión espontánea
Respuesta de Themobilityshop
Thank you so much for your kind words and the 5-star review!
We truly appreciate your support and are delighted to hear you had a great experience with us.
If there’s ever anything else we can do for you, please don’t hesitate to reach out.
Black Pro Scooter
Dealing with Conor was Great. Answered all questions.on the phone . Price excellent ..
Delivery perfect 10 euro brill.
Looks great ,.only had to put 4 screws in the seat assembly .Drove other scooters not as good and more expensive..time will tell but very impressed so far John Shuttleworth
5 de junio de 2025
Opinión espontánea
Respuesta de Themobilityshop
Thank you so much for your kind words and the 5-star review!
We truly appreciate your support and are delighted to hear you had a great experience with us.
If there’s ever anything else we can do for you, please don’t hesitate to reach out.
Respuesta de Themobilityshop
Thank you for the great feedback!
We’re glad everything went smoothly and efficiently. If you ever need anything else, we’re here to help.
I found this company very fast and …
I found this company very fast and efficient, with good quality products. I would do business again.
......John r.
28 de mayo de 2025
Opinión espontánea
Respuesta de Themobilityshop
We’re so grateful for your positive feedback—thank you for choosing TheMobilityShop.ie. We’re always here if you need us again.
My sister rented a scooter to help her…
My sister rented a scooter to help her after having surgery on her leg and foot. She returned the scooter via the courier company that your company supplied and the courier company misplaced the basket in transit. The company is now withholding the deposit of €100 which is very poor customer service. I would not recommend this company.
31 de mayo de 2025
Opinión espontánea
Respuesta de Themobilityshop
Hi Louise and Jean, thank you for your feedback.
We’re genuinely sorry to hear about your sister’s experience and appreciate the opportunity to clarify the situation. The scooter was returned without the basket, which is an essential part of the rental package. As with all rentals, the deposit covers potential loss or damage of any included components.
When renting and again before returning the item, we informed you to use the provided packaging to return the item. Unfortunately you decided not to follow these instructions and only part of the rental was returned to us.
We understand this may be frustrating, especially when third-party couriers are involved. However, the responsibility for ensuring all items are returned remains with the customer, as outlined in the rental agreement.
As a result of not returning the complete item as it was rented to you, the person who had rented the item after you was unable to get this item.
Our team is always here to support our customers, and we do our best to resolve issues fairly and transparently.
Very Happy
Easy to order, prompt delivery and I also received an email letting me know when my order was dispatched. I am very happy with my purchase.
13 de mayo de 2025
Opinión espontánea
Respuesta de Themobilityshop
Thank you for your lovely feedback!
We’re so pleased to hear that the ordering process was smooth and that your delivery arrived promptly. It’s great to know you’re happy with your purchase!
If there’s anything else we can help with, don’t hesitate to reach out.
Avoid if vulnerable or without advocate
We purchased a mobility scooter and accessories to a value of around €1,600 for my father but returned it as circumstances changed. Everything sent back as delivered. When I phoned the company to check if the items had been received, the female employee I spoke to was beyond unhelpful. She told me to contact the delivery company, as she could not confirm whether the said items had been returned. There was an undertone of blame, and I felt I was being treated as a complete nuisance. Honestly, what an infuriating call.
The delivery company that I dealt with (absolutely professional people and appear to enjoy their job), told me that the items had already been retured to this company around 4 days earlier and named the person who signed off on it. I phoned the mobility shop again and spoke to a male employee. While more friendly, he was clueless and uninterested and couldn’t tell me if the items had been received and if a refund would be processed. He said and I quote “an engineer probably has to sign off on it” , and more or less got me off the phone.
As of now, still no confirmation of the items being returned and no refund has been issued to my father’s account. Im angry at myself for not pressing the guy further. Obviously seems like a good company based on reviews.
If you are in a vulnerable position and without an advocate I’d think twice
13 de mayo de 2025
Opinión espontánea
Respuesta de Themobilityshop
Hi John,
Many thanks for your feedback,
To be completely clear, the full refund for your returned mobility scooter was processed on May 26th, the same day the item was received back at our warehouse. The product was unopened and in original condition, and as per our standard return procedure, it was logged and signed off by our team before the refund was issued.
We appreciate that you followed up to check on the return, but it’s important to note the following:
Until a return is physically received, checked, and confirmed by our warehouse staff, we cannot issue a refund—this is standard practice in all retail environments to protect both parties.
Our staff rely on warehouse confirmations to validate returns. If that information is not yet available, it cannot be confirmed during a live call. That is not a refusal to help—it is a matter of process and accuracy.
Having reviewed the voice calls, staff were courteous and helpful at all times to you and we find the suggestion that we are unsuitable for vulnerable customers misleading and unfair.
We stand by our refund policy and timeline. Your order was handled within an appropriate and efficient timeframe. A refund delay would only occur if a returned product was not yet physically checked in by our team—a process that ensures all items are accounted for and in resellable condition.
We value honest reviews, but we must also correct the record when a public post misrepresents the facts. Your refund was issued correctly, in full, and without delay once our internal process had been completed.
So grateful for the way I was…
So grateful for the way I was accommodated
Needed a new chair in a hurry
It arrived the following day
Very happy with the chair
Gentleman I dealt with on the phone was so helpful
8 de mayo de 2025
Opinión espontánea
Respuesta de Themobilityshop
Thank you so much for your kind words!
We’re delighted to hear that the chair arrived quickly and that you’re happy with it. It’s great to know our team could assist you when you needed it most.
We’ll be sure to pass your compliments along to the gentleman you spoke with – it’ll mean a lot to him. If there’s anything else you need, we’re always just a call away.
Respuesta de Themobilityshop
Many thanks for your feedback, its most appreciated
Very helpful and speedy delivery 🌞
5 de mayo de 2025
Opinión espontánea
Item arrived next day and was precisely…
Item arrived next day and was precisely what we ordered. Great service.
1 de mayo de 2025
Opinión espontánea
Easy to order super fast delivery great…
Easy to order super fast delivery great customer service 👍
24 de abril de 2025
Opinión espontánea
Great Communication
Easy communication and transaction from start to finish very quick delivery in the space of two days from order date, staff very pleasant and professional and delivery driver was more than helpful I’m very satisfied overall.
10 de abril de 2025
Opinión espontánea
Prompt helpful team
What a great company.so helpful, and nothing is a problem to them.
2 de abril de 2025
Opinión espontánea
It's very beneficial to me as I live in…
It's very beneficial to me as I live in an old area and it's hard to get around with a push chair.
30 de marzo de 2025
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.