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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quite exceptional service for an online order. Placed an order for a Tilley hat on morning of 25th April, by midday received confirmation of dispatch to Royal Mail and actually delivered to me in Not... Ver más

Valorada con 1 estrellas sobre 5

Don’t go if the ground is wet with your dog! In the Lake District ( known for its dry weather) bearing in mind not raining outside ground just wet, Dogs not allowed 😂😂😂 it’s hilarious an outdoor sh... Ver más

Valorada con 2 estrellas sobre 5

Ordered a hat which website said was in stock. Having taken money from my bank account they emailed to say due to a 'stock error' they were unable to fulfil my order. In fairness, they processed my re... Ver más

Valorada con 5 estrellas sobre 5

I haven’t used The Mountain Factor before and was a bit hesitant. As the Icebreaker hoody was £48 cheaper then anywhere else I took the plunge placing the order and also they are based in the UK.... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de ropa
  4. Tienda de ropa para hombres
  5. Zapatería

Información proporcionada por diversas fuentes externas

The Mountain Factor is a independent retailer established in Ambleside since in 1992. Our aim is to be the best outdoor shop both in town and online.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

34 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Great price and fast free delivery…

Great price and fast free delivery service on a Patagonia Black Hole bag.

One star lost for NOT making it easy to personalise cookie preferences when entering the web site.
(I like an accessible "reject all" switch.)

22 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service on repair

Great service, I had a problem with a Fjalraven jacket I bought nearly at the end of its warrenty. Broken zip. They were able to get it back to the manufacturer and repaired good as new. Great service no fuss.

2 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!

I bought a tshirt just after 4pm yesterday and it arrived at 10am this morning. How did you even manage that? did you personally deliver it? Great Service.

24 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Mountain Factor

I have bought a few items online from The Mountain Factor over the years and I have visited their excellent store in Ambleside a couple of times.
Their product range, technical knowledge and customer service is outstanding and items ordered online are usually despatched unbelievably fast.
Prices are very fair and they often have a great selection of sale items.

6 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really speedy delivery

Really speedy delivery, UK seller and genuine Kanken bag.
As Fjallraven are not shipping to UK at the moment as it can't get through the border I took my chances with this company. Their shop in Ambleside is joined to an fjallraven shop too.
Will definately shop here next time. Thank you

23 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Backpack Joy !!

Ordered Kanken backpack from another company and it turned out to be a scam [waaaa] but The Mountain Factor had exactly what Grandchild wanted and at a great reduced price. The helpful staff at Mountain Factor have restored my faith in human nature. When I emailed them they re assured me about their delivery - which was super speedy and no problems .. Thank you so much- delivered in time and present recovered from jaws of disaster

28 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Experience

I purchased the Fjallraven Nuuk Parka - I'd wanted it for a while then saw it at The Mountain Factor £100 cheaper than usual in their sale. They kept me informed by email, which I always appreciate, and it arrived quickly and in perfect condition. Very (warm and) happy with whole experience.

27 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was impressed with the prompt service.

I was impressed with the prompt service. I ordered at 11.20am on a Friday, and had the package in my hands less than 24hrs later.

I ordered some high quality SmartWool socks that were on sale and significantly cheaper than any other competing online shop. Order was processed and dispatched quickly, and as I said, arrived the following morning despite only paying for the standard delivery. (Although to be fair at that point they are at the whim of Royal Mail to get this part of the delivery right.)

I'm not a massive consumer of outdoor gear, but I'd definitely check this site out again should I ever need some outdoor clothing.

I wish they'd use cardboard/paper packaging rather than the plastic wrapper though.

27 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service with a smile...

I have been buying from LD Mountain centre for about a year now and have had nothing but first class service and what appears at the end of a phone "service with a smile" great people, great prices...

24 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with my purchase and arrived super quick …

I haven’t used The Mountain Factor before and was a bit hesitant.
As the Icebreaker hoody was £48 cheaper then anywhere else I took the plunge placing the order and also they are based in the UK.
Fortunately I am very happy with my purchase as it arrived super quick and exactly as described.
There were no tracking details but that’s fine it arrived perfectly and I would definitely order again from them.

10 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

All good.

Order processed and delivered without problem and in good time. Good communication on the status of the order.
All good thank you.

6 de noviembre de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Fjallraven Kaipak

Fjallraven Kaipak. Good price. Poor customer service if there's something wrong. There are other suppliers out there.

22 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased a pair of Fjallraven shorts

Purchased a pair of Fjallraven shorts. They were delivered very quickly but were unfortunately too large. By then, smaller sizes were out of stock. Communication with the company was excellent and I was refunded within an hour of them receiving the returned shorts. Thanks very much.

25 de mayo de 2019
Opinión espontánea

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