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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We had a great time at The North Pole Experience. My children are still talking about it months later. All of the experiences were fantastic and magical. The only reason I didn't give it 5 stars was b... Ver más

Valorada con 5 estrellas sobre 5

Family of 3 who had a magical day. Our son was 4 years old at the time of going in December 2025. The whole experience was magical. Watching our son enjoy each stage of the day was beautiful. He parti... Ver más

Valorada con 4 estrellas sobre 5

Great experience for 3-10 year olds. Fantastic experience to be able to ice skate not having to wait too long. Santa was really good realistic and didn't feel rushed. First part needs to be a little m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish this experience was worth the money. We visited with our non verbal disabled foster child and all the elves, Santa and the staff made an effort to communicate with him. They w... Ver más

Información sobre la empresa

  1. Centro de entretenimiento infantil

Escrito por la empresa

Where the magic of the North Pole comes to life. Step into an enchanting world with The North Pole Experience, a dazzling family adventure filled with wonder and joy. Make your Christmas Extra Magical


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

The most amazing Christmas l have ever experienced

From the minute we walked in with our Granddaughter l felt like l was actually in lapland. People l know that have been to the actual Lapland said our pics and videos looked better than theirs.lf you want the fuzzy xmas feeling of the past. Please go. It has left me with a special memory l will never forget.

19 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time attending the North Pole…

First time attending the North Pole Experience in 2025 my daughter was 2 and must say she loved the entire day. The North pole jungle gets played at least once a week and she can't wait to come again.

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant experience

From start to finish this experience was worth the money.
We visited with our non verbal disabled foster child and all the elves, Santa and the staff made an effort to communicate with him. They were able to sign with him and involve him in all the activities.
The icing on the cake was meeting Santa, who made it so personal.

7 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Family of 3 who had a magical day

Family of 3 who had a magical day. Our son was 4 years old at the time of going in December 2025. The whole experience was magical. Watching our son enjoy each stage of the day was beautiful. He particularly enjoyed making his toy, toasting marshmallows and ice skating. Santa was great, very interactive.

13 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

We had a great time at The North Pole…

We had a great time at The North Pole Experience. My children are still talking about it months later. All of the experiences were fantastic and magical. The only reason I didn't give it 5 stars was because the Santa visit could have been better. Our Santa was reading my notes from a scrap of paper using his phone as a torch. Also we didn't quite have enough time to do everything we wanted in the Elf village. Other than that, it was great and I would totally recommend

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent day for my 4 and 5 year old…

Excellent day for my 4 and 5 year old grandchildren, everything from start to finish was exceptionally well planned and presented, they where entertained and the smiles from them both proved how much of a great time they had, a truly magical day, well worth the travel.

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant day

Absolutely brilliant day! Can't fault it in anyway! We've been a few times and every year gets better! The new train experience was such a great addition. Already booked for 2026 as soon as the tickets went on sale.

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic again!

Absolutely loved it this was the 2nd year we went as we enjoyed it so much the first year. It felt so magical from start to finish our girls loved it so much (even more than lluk). Would totally recommend to all fridge an family x

29 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Magical

My daughter had a magical time here. All the staff were lovely and really made an effort with all of the children. A really great experience will definitely go again. The teddy making and gift from Santa were really good quality. Excellent value for money. A day full of laughs.

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such an amazing experience!

Such an amazing experience and incredible value for money ✨
My 3-year-old absolutely loved every minute – it was pure magic from start to finish 🎄💫

His favourite part had to be making cookies in Mrs Claus’ kitchen 🍪❤️
We honestly can’t wait to go again this year!

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best Christmas experience

We had an amazing time all 3 of my children from beginning to end had the best time, their favourite part was the ice skating and speaking to Santa, the Santa Claus was the best we have ever experienced❤️

14 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disapproving for what it is

Generally a very good idea. However lots to be desired.

Pros: teddy bear workshop, seeing Santa, engaging acts.

Cons: Charging extra for things such as virtual reality ride and the marshmallow roasting area, especially when it’s not advertised clearly, is wrong, especially when as a family of 4 we have already had to pay over £200.00.

Was also advised that at an extra cost of 20.00 two letter would be sent to my kids in advance. These were not delivered.

My advice: avoid or get the premium tickets.

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really enjoyed our day at North Pole…

Really enjoyed our day at North Pole experience.
Great santa- who already knew all our information from the online forms… which my son was amazed by!
Enjoyed the show and other activities, made more of an event of seeing Santa.

7 de diciembre de 2024
Opinión espontánea
Logotipo de The North Pole Experience

Respuesta de The North Pole Experience

Thank you for your feedback, we are so glad you enjoyed your visit! We also want to take the opportunity to make you aware that tickets for this year's North Pole Experience are now on sale and we would love to welcome you and your family back to celebrate the festive season!

Valorada con 5 estrellas sobre 5

What a magical experience from start to…

What a magical experience from start to finish.
We will be going again this year and I cannot wait as my 2 girls will be that bit older to enjoy even more.
Very thought out, thought it was a brilliant idea that my daughter could pick her present at the end, so she got what she would play with.
Costumes are fab
Everyone was in the Christmas spirit and very friendly
And a great traditional Father Christmas
Would highly recommend.
The only thing I would suggest would be to have Xmas themed food on offer at the cafe to enhance the experience.

19 de diciembre de 2024
Opinión espontánea
Logotipo de The North Pole Experience

Respuesta de The North Pole Experience

Thank you for your feedback, we are so glad you enjoyed your visit! We also want to take the opportunity to make you aware that tickets for this year's North Pole Experience are now on sale and we would love to welcome you and your family back to celebrate the festive season!

Valorada con 5 estrellas sobre 5

Amazing

Amazing! We had such a lovely magical time would recommend to anyone and suitable for all ages bringing that magic back to Christmas 🥰 loved it!

19 de diciembre de 2024
Opinión espontánea
Logotipo de The North Pole Experience

Respuesta de The North Pole Experience

Thank you for your feedback, we are so glad you enjoyed your visit! We also want to take the opportunity to make you aware that tickets for this year's North Pole Experience are now on sale and we would love to welcome you and your family back to celebrate the festive season!

Valorada con 5 estrellas sobre 5

What an experience!!

What an experience!!

We had such an amazing day at the North Pole Experience. Every detail from start to finish was well planned and organised, the actors were brilliant and even more so the staff from reception to the cafe were all so patient and kind with our boys. You will never find yourself being bored, there’s always something for you to do and lots of Christmas festivities in every section of the park.

I would 100% recommend this Christmas activity, it’s worth every penny seeing the excitement on your child’s face!

Big thank you to all the staff for making our experience a 5 star! We’ll see you in December 2025 ⭐⭐️⭐️⭐️⭐️

23 de noviembre de 2024
Opinión espontánea
Logotipo de The North Pole Experience

Respuesta de The North Pole Experience

Wow! Kathleen, thank you so much for your feedback. Tickets for this year's North Pole Experience are now on sale and we would love to welcome you and your family back to celebrate the festive season!

Valorada con 5 estrellas sobre 5

Fantastic

Fantastic value for money and an all round great day out for kids of all ages. Ice skating maybe better if was prebooked but not the end of the world it wasnt a long wait. Payment plan brilliant. Thankyou for a magical experience

14 de diciembre de 2024
Opinión espontánea
Logotipo de The North Pole Experience

Respuesta de The North Pole Experience

Thank you for your feedback, we are so glad you enjoyed your visit! We also want to take the opportunity to make you aware that tickets for this year's North Pole Experience are now on sale with payment plan options to make the though of Christmas that little bit more manageable, we would love to welcome you and your family back to celebrate the festive season!

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