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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The O2 venue app is an absolute joke, locks you out and leaves you with no access to your tickets. Keeps asking to verify account and this also fails. Also hours of waiting time from the announced t... Ver más

Valorada con 1 estrellas sobre 5

Awful place. Went there for boxing, I didn’t have the best view so watched through DAZN on my phone. According to security that was “not allowed”. To be honest I watched it at home without someone who... Ver más

Valorada con 1 estrellas sobre 5

The O2 Venue app is honestly awful. It locks you out for no reason, constantly thinks you’re a bot, and won’t even let you reset your password when you need to access your tickets. It’s incredibly str... Ver más

Valorada con 1 estrellas sobre 5

Went to see Rag n Bone man Nov24. Never did see him because was so oversold and rammed, couldnt get beyond entrance door faced with large black curtain. Was clearly dangrous should there have be... Ver más

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1,5

Muy malo

TrustScore: 1.5 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,5

Todas las opiniones

(173)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best day out with kids at gymnastics at…

Best day out with kids at gymnastics at the weekend. Arena is incredible. Queues were managed really well. Lots of different good and drink options. Something for everyone and the public Transport was easy too. Would look for events here to take the family to. They even had an outlet store for shopping.

25 de marzo de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Food and drink prices a rip off !!!

Just returned back from the country2country concert, that was great as always but the o2 arena just completely rips people of with the completely over the top prices for food, drinks etc. If you can, take some stuff in, but they search bags, so put it on your person, I will go to small venues from now on,

10 de marzo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling!

Been trying to get tickets for BTS since they released on 1st June, First they cancelled the pre-sale with not reason and 12 hours before it was supposed to happen. Then I never even got to leave the queue the day tickets went on sale, Tickets have been on resale sites for £5,000 + and they keep releasing tickets with no warning. People have been scamming others and selling tickets they don't have and they do not seem bothered at all. I have found their contact and help useless as I never got any proper answers. The way they have handled this whole situation has been very POOR. I understand BTS have a very passionate fanbase but we have been left in the dark at every corner with no help at all!

30 de septiembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

A Kafkaesque nightmare

We went to the Hearts of the Hollywood exhibition at the O2 Quadrant on Saturday, 23 June for 2:30 We had bought tickets from Lastminute.com, which instructed us to collect our tickets from the box office. When we arrived at the box office, we were told that they did not deal with 3rd party tickets and told us to go back to the exhibition entrance where they should sort us out. The staff member at the entrance told us she needed something to scan before she could let us in. I contacted Lastminute who provided us with a voucher but it did not scan. We asked if we can talk to someone else who would know something about this but this staff member insisted we go back to the box office because “they” did not deal with tickets. Despite the fact we had already told her the box office told us they did not deal with 3rd party tickets, she kept insisting she needed something to scan before she could let us in and then gave us unhelpful and unsolicited advice on not purchasing third-party tickets at the O2.

So again, we went back to the box office where they told us the same thing and told us to speak to the manager back at the exhibition. So once again, we went back to the exhibition entrance and asked to speak to the manager, but instead the exhibition staff member came with us to the box office and she was told the same thing we had already relayed to her. At this point, she said she “sort of” understood and upon returning to the exhibition, she FINALLY went to the get the manager in charge and as soon as he saw our ticket voucher, he said it was fine and that ENCORE, the ticket issuer is one of the partners. So we were finally let in.

We spent an HOUR trying to get into an exhibition we had bought tickets for and it appears all this time that the staff member at the entrance was uninformed and unhelpful. If she had only gone straight to the manager the first time, it would not have been a problem. She admitted that she believed we had purchased tickets but because she couldn't scan it, she won't let us in and made us go through this Kafkaesque nightmare instead of going to the manager to see if something can be done about it. All when the exhibition had less than a handful of people there.

Our time was wasted and our mood considerably soured I was unable to enjoy the exhibition. It took us longer to get in than it did to go through the exhibition. Such incompetence.

31 de julio de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

We attended the Queen+Adam Lambert …

We attended the Queen+Adam Lambert concert. When we arrived there and tried to use the E-tickets we were told that we need to have them printed, which is ilogical because it basically is the same ticket. If you don't have anywhere else to go quickly and print them, they will charge you £3.50 per ticket for a reprint on site. All this considering that you already paid additional fees of £10+£1.75 for God knows what. Disgraceful!

15 de diciembre de 2017
Opinión espontánea

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