The Office Crowd Opiniones 

We ordered a used Humanscale chair and received it nearly 3 weeks later which is longer than their website indicates but as the chair is such great quality and in perfect condition I really have nothing to complain about and would like to reassure anyone thinking of ordering that it is well worth the wait. Excellent value for a high quality used chair that really is as good as new. The Humanscale chair is so much better than a normal office chair and designed for comfort and is very adjustable.

I'm really pleased with the chair, but it took nearly 4 weeks to arrive - and that makes no sense. I was not aware when I ordered the chair that it would take this long. Chair is in good condition, only one slight mark on the seat, and is very comfortable (Human Scale, Liberty Task). Great value compared with buying a brand new one.... if only it had arrived a bit quicker!

Item arrived as described, in excellent condition. Really happy with the chair.

I can't talk about the quality of the product because 3 months after placing my order, I still haven't received it. A couple of apologetic emails followed by radio silence (for both emails & calls). I've now ordered my bank to commence recharge actions. It feels like they are severely understaffed and work with couriers not fit for purpose.

Ordered a lovely Knoll task chair from The Office Crowd. They reached out to let me know the item was undergoing re-refurbishment and would take an additional 2 weeks to arrive.

It was worth the wait. Almost brand new!

We all experience delivery delays - these guys handled it really well. Their comms are excellent.

I think they're quite a boutique operation because their service level is excellent compared with the bigger refurb sellers.

Order was so severely delayed it was no longer needed. Non existent customer service 'on holiday' when I wanted to cancel the order and get refunded. Would go to great lengths to never use this company again.

Fantastic chair delivered quickly and efficiently

Ordered replacement arm pads for my chair - arrived in time, good quality and value for money.

Awesome service, high quality refurb and great value! Why buy new?!

Ordered a chair early June. Waited the 10 days, no chair, called and spoke to a lady who apologised and said it would be with me following week. This promise went on for weeks. I asked for a formal complaint to be logged. No replies to emails. Still no chair! I requested a refund, you guessed it no refund so had to claim from my credit card company who were excellent. Do not touch this company with a barge pole. Do not deliver and take your money. No communication. Worse customer service I have ever received

Overall good experience, delays were respected, the quality for the price is good and they are ok with discounts which is great. Maybe a bit softer material for armrests would be better for a greater experience

Took a month to arrive and I was about to cancel the order but then they dispatched it. Really pleased with the chair. It is very good.

Despite giving an order processing time of 1-2 weeks, this ended up being closer to 3 weeks and was a full 4 weeks till the chair was delivered. I had to chase up twice on the status of my order to find out what was happening. More could be done on communicating of delays.

As for the chair itself, it was as expected and in good condition, so no complaints there.

Quick delivery and arm rests as described. Great communication

I really wish I had read these reviews before ordering a chair from this company. The chair arrived, only a short while after the stated 5-10 days for delivery (although there was no notice of delivery until the day before and no option to choose a more convenient day). But the chair was the wrong one. Since then I’ve been sent the wrong returns label twice and on four occasions they have told me they’ve scheduled a collection, but the chair has not been collected. This means that I have waited home needlessly on four different days, and I’m still stuck with a massive box in my house and no clue when it will be collected (and the correct chair delivered.)

EDIT: I opened a support request with FedEx myself and arranged a successful collection. I am not sure why I was successful and The Office Crowd were not. The correct chair was sent and it's very good.

Product arrived was incorrect, did not fit.

Have tried contacting you to arrange collection and replacement, but had no response.

Disappointing, I specifically checked these were the correct replacement parts for the specific model of chair before ordering, and they're clearly not.

**You've asked for an order number, not gonna post that publicly, but it's on the email I've sent you. If you want to give me a non-generic email address you'd like me to resend it to, I will.**

***Further Edit/Update; nothing from this business despite emails to their 'customer service' email; have requested a refund, and will update here if that ever arrives, or whether I have to go to the hassle of contacting Credit Card provider to notify them this company is scamming consumers

Its been 2 weeks and ive no idea where my order is - Tracking shows that FedEx still dont have the item to deliver. Ive emailed to ask for help and had no response. Sadly i can only give 1 star as you keep requesting feedback this is all i can offer.

Will I ever receive my order? I've been waiting for two stools for a month now; I've written several times but have only received vague replies with no information about delivery. This seems unprofessional to me, and I have no idea what will happen, whether I'll ever receive my order, or when.

Very efficient and delivered the required items quickly.