The Office Crowd Opiniones 

384
•
TrustScore: 3 sobre 5

2,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I think the experience I received is mirrored by many. Tried the call The Office Crowd 3 times to ask a question, no reply but left a message. I heard nothing. I also emailed them to ask the same que... Ver más

Valorada con 5 estrellas sobre 5

Firstly, I am delighted with my refurbished drafting chair. I really can’t tell it from new and it’s so much better than my previous “budget” item! The chair was delivered on time and beautifully pa... Ver más

Valorada con 4 estrellas sobre 5

No complaints regarding refurbed quality office chair at vastly cheaper prices than a new one. Packaged well and Fed X delivered on due date and time window. Customer service responded promptly and we... Ver más

Valorada con 1 estrellas sobre 5

I ordered a chair on the 24th of August before I read the reviews on here since it's now been 4 weeks since I placed the order with no communication in any form even after trying to initiate a live ch... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Looking for sustainable and affordable office furniture? Look no further than the largest collection of new, refurbished and 2nd hand designer office furniture for your home office. Trust our team of experts to help you find the perfect pieces to fit your style and budget at the office crowd.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

384 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 11% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,9

Todas las opiniones

(384)

149 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Absolutely appaling service

Absolutely appaling service. I placed and order for a chair, then cancelled it (confirmed as cancelled by the CS team, and refunded). They sent the chair irrespective of my cancellation. Fine, I liked the chair so I paid for it. Nice sales strategy.

Then they sent another identical chair for free. Emailed several times to arrange collection; a month later and three FIRM collection days when I stayed home to make sure it's gone - still not collected. The latest explanation is that 'the Fedex man is on holiday'. It's a shame - the chair is amazing and I would have bought other stuff from them but now I won't.

15 de julio de 2026
Opinión espontánea
Logotipo de The Office Crowd

Respuesta de The Office Crowd

sorry for all the hassle we have had our fedex manager come in to look at this issue. its not only yourself that has issues with fedex collections from Homes. we have raised this with fedex

Valorada con 5 estrellas sobre 5

I was initially a little worried…

I was initially a little worried because I didn’t receive any updates for around 9 days after placing my order.

My chair arrived in less than 2 weeks after ordering, and it was absolutely worth the wait.

The chair arrived fully assembled, was very well packaged, and honestly looked almost brand new. I ordered a refurbished Humanscale Liberty Task Chair, and the quality exceeded my expectations.

I’ve been struggling with neck, shoulder and back discomfort from working long hours at my desk, and this is by far the best office chair I’ve ever owned. It’s incredibly comfortable and supportive.

If you’re considering ordering, I’d just recommend being aware that dispatch may take a little longer than you’re used to, but in my experience the chair arrived exactly as described and the quality was excellent. I wouldn’t hesitate to order from The Office Crowd again. One thing that really stood out to me was the free delivery to Northern Ireland. Many other retailers I looked at were charging around £100 for delivery because Northern Ireland isn’t classed as mainland UK. The Office Crowd offered free delivery, which made a huge difference and was one of the reasons I chose to order from them. That was a big bonus and very much appreciated. Thank you so much!

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No complaints at all

No complaints at all. Website order worked well. The chair shipped slightly earlier than the estimate (a good thing). Was well packaged. And the chair is great. Very pleased with the quality.

1 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Got a call from their Customer service

Got a call from Customer service. Arranged a refund for the part that was missing but asked me to send an email. Sent the email for the refund only to be questioned what I wanted the refund for. I think they are trying to improve their customers service but still just rubbish. No organisation. Product missing parts and not up to a reasonable quality. Better just to by 2nd hand off of eBay.

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Great Service

Great communication and delivered in expected timeframe.

Great chairs - look almost new.

Would definitely use again!

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was a bit concerned by the reviews…

I was a bit concerned by the reviews regarding long waits for delivery etc, but my experience has been perfect in this regard - 5 days from ordering to arrival, less if you include the weekend. Chair is brilliant, thank you for this.

One thing i should say to The Office Crowd is to maybe rethink using FedEx and instead choosing a courier that actually wants to do their job - they sent one delivery guy who spent the entire time complaining to me about the fact my estate doesn't have a lift (like I was the architect!) Had to go down and help him bring it up - considering that my job is not a delivery man, and that the reason for ordering a new chair is for my bad back, this wasn't ideal. Obviously not TOCs fault so no stars removed for this, just wanted to raise it as an issue :)

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Came Quicker than Expected and Best Desk Chair Ive owned

I had no issues. I ordered a Knoll Generation. Came in great condition with no dents or bumps. Its very comfortable and much better than my racing/gaming chair I had before. I got an addition 10% off from a code on their site. I paid for the shipping protection as you know how shipping companies can be nowadays and it came 9 days after I purchased it online which was within their 10 working day shipping window as the advertise. Would recommend, Would use again in the future but imagine my new chair will last me a while :)

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything was smooth

Everything was smooth. My lower bid for the second Herman Miller chair I bought was accepted, which made the buying experience positive. Shipping and delivery was seamless and the chair is great. It also feels good to purchase a refurbished chair for the environment. Thank you Office Crowd

25 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Packing excellent

Packing excellent. No chair instructions. Arms flip out when arm leans on . Video forwarded does not EXPLAIN LH 2 levers well.

15 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Just what I wanted and exceptional value

The desk was delivered safely arrived by FedEx. It was very heavy and took some effort to get it into the house but the delivery man was very helpful. Once I had unwrapped the desk it was clear it was high quality and in very good condition. However, there were no instructions and no screws for assembly. I eventually worked out that the screws had already been driven into the desk. Unfortunately, they had been driven so tightly that I could not separate the bolts - to secure the legs - from the threaded sleeves that were to be screwed into the desk. It took me a long time and a lot of frustration but I finally managed to separate four of the six bolts from their sleeves. Unfortunately the sleeves were a little damaged in the process but the top is now securely fastened to the legs.

15 de junio de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más