Wonderful shop with excellent choices. They stock a very good range of sizes, as a plus size woman who loves to go on lots of mountain adventures I often struggle to get decent hiking gear in my size.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I really liked the options available and the information provided on the site, all of which helped me choose the perfect new coat which I was really impressed with when it arrived, especially as it wa... Ver más
I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My j... Ver más
I was looking for a wetsuit for a sea swim event coming up, I rang and spoke with Jade in the Galway store who was full of knowledge and advice. I bought a great wetsuit online and then followed... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de artículos de campamento
- Tienda de vestimenta deportiva
Escrito por la empresa
Portwest is an Irish owned retailer, established in 1904, with 4 stores located along Ireland's Wild Atlantic Way. Designing and manufacturing outdoor clothing and leisurewear for over 100 years, they have become a trusted name in providing functional, durable and stylish collections with value at it's heart. Shop their great range of clothing, accessories and equipment from all your favourite brands for camping, hiking and watersports.
Información de contacto
4,6
Excelente
271 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Seamless process.
Seamless process.
Quick turn around from order to delivery.
Will reorder in the future.
29 de diciembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Sinéad,
We appreciate your feedback. It's great to know your shopping experience was smooth and that your order arrived promptly.
We look forward to welcoming you back again.
All the best,
The Portwest Team
Fast delivery
27 de diciembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Catherine,
Thank you for your review. We're glad to hear your order arrived quickly. We appreciate your support and hope to serve you again soon.
All the best,
The Portwest Team
Excellent service and communications
30 de diciembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi,
Thank you for your feedback. We're delighted to hear you were happy with our service and communication. Your support means a lot to us, and we look forward to assisting you again.
All the best,
The Portwest Team
Tried on a few coats in the shop
Tried on a few coats in the shop, but they didn't have the colour I liked in my size, so I ordered it online, knowing it would fit. Which it did. It was also slightly cheaper online ( sales ) . Arrived quickly.
29 de diciembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Shona,
Thank you for sharing your experience. We're glad to hear that you were able to find the perfect fit online and that your order arrived promptly. We’re also pleased that you took advantage of our sales! We appreciate your feedback and look forward to welcoming you back in the future.
All the best,
The Portwest Team
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Joe,
Thank you for your review. We’re glad to hear that you found us customer-focused. We always strive to provide the best service possible and appreciate your feedback. If there’s anything we can improve or help with, feel free to reach out.
All the best,
The Portwest Team
Great quality as described on site.
25 de noviembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Mike,
Thank you for your review. We're pleased to hear that the quality met your expectations and was as described on our site. We appreciate your feedback and hope to serve you again soon.
All the best,
The Portwest Team
Quick & Easy
25 de noviembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi John,
Thank you for your review. We're glad to hear that your experience was quick and easy. We appreciate your feedback and look forward to serving you again in the future.
All the best,
The Portwest Team
Very prompt arrival and delighted with…
Very prompt arrival and delighted with the products.
27 de noviembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Angela,
Thank you for your review. We're thrilled to hear that your order arrived promptly and that you're delighted with the products. We truly appreciate your feedback and look forward to assisting you again soon.
All the best,
The Portwest Team
Fast delivery
So quicky delivered no issues and best quality as always from portwest
25 de noviembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Andrea,
Thank you for your kind review. We're thrilled to hear that your order was delivered quickly and that you're happy with the quality, as always. We appreciate your continued support and look forward to serving you again soon.
All the best,
The Portwest Team
Quality and delivery excellent
It is exactly as I hoped. Bit of a chance buying clothes online!!. Really. better than I hoped. Already tried out in wind and rain
Also it arrived in two days!
24 de noviembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Anita,
Thank you for your wonderful review. We're delighted to hear that the item exceeded your expectations and that it performed well in wind and rain! We're also pleased that your order arrived so quickly. Your feedback means a lot to us, and we look forward to serving you again.
All the best,
The Portwest Team
Poor quality rubbish at stupid prices
Poor quality rubbish at stupid prices. Bought a pair of "waterproof" gloves which let water through very easily.
24 de noviembre de 2024
Opinión espontánea
Respuesta de Portwest Ireland - The Outdoor Shop
Hello,
Despite several requests for further information regarding this issue, we have received no response from you.
We note you have left an identical review for Sealskinz Waterproof Gloves, which we do not currently stock.
We also note there is no record of you having ordered from our website in the past.
We await your response as we are eager to resolve this issue.
All the best,
The Portwest Team.
Great service and prompt delivery.
2 de noviembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Margaret,
Thank you for your review. We're so pleased to hear that you had a great experience with our service and that your order arrived promptly. We truly appreciate your feedback and look forward to serving you again.
All the best,
The Portwest Team
Great service and very helpful &…
Great service and very helpful & friendly staff
30 de octubre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Catherine,
Thank you for your kind review. We're thrilled to hear that you had a positive experience with our service and that our staff were helpful and friendly. Your feedback means a lot to us, and we look forward to assisting you again soon.
All the best,
The Portwest Team
Very prompt and nice personal touch on…
Very prompt and nice personal touch on delivery 😀
28 de octubre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Orla,
Thank you for your lovely review. We're so glad to hear that your order arrived promptly and that you appreciated the personal touch. We always aim to make our service special, and your feedback means a lot.
All the best,
The Portwest Team
Good customer service.
27 de octubre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Philip,
Thank you for your review. We're pleased to hear that you were happy with our customer service. We truly appreciate your feedback and look forward to serving you again in the future.
All the best,
The Portwest Team
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Ben,
Thank you for your kind review. We're thrilled to hear that you were satisfied with both our customer service and communication. Your feedback is greatly appreciated, and we look forward to assisting you again soon.
All the best,
The Portwest Team
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Rory,
Thank you for your great review. We're delighted to hear that you were happy with both the product and service. We appreciate your feedback and look forward to serving you again in the future.
All the best,
The Portwest Team
Quality outdoor clothes
27 de septiembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Hi Joselyn,
Thank you for your kind words! We're glad you love the quality of our outdoor clothing. If you need anything, feel free to reach out—we’re here to help!
Best regards,
Finn.
Portwest - The Outdoor Shop
Respuesta de Portwest Ireland - The Outdoor Shop
Dear Angela,
Thank you for your fantastic review! We're thrilled to hear you love the fleece top and appreciate your recommendation. If you ever need anything else, we’re here to help!
Best regards,
Finn.
Portwest - The Outdoor Shop
Product not accurately described, poor customer service
I purchased a raincoat in my usual size 8 and was so disappointed with it. I'm of average height. The sleeves were so short, at least 4 inches up from wrist area. This wasn't advertised as a petite raincoat but it most certainly is. What makes it worse is that when I called to discuss this the customer service was not helpful or willing to refund return costs. I need to return it and asked for a courtesy free return label as it just isn't what I expected. I wouldn't have purchased if description was accurate. I especially bought an Irish product to support home brands and as a family we have been loyal to Portwest. Never again!!
24 de septiembre de 2024
Respuesta de Portwest Ireland - The Outdoor Shop
Dear Sheila,
Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. We take great pride in our products and customer service, so it’s disappointing to learn we fell short of your expectations. Your comments regarding the sizing and description of the raincoat will be reviewed to ensure such issues don’t happen again.
Best regards,
Finn.
Portwest - The Outdoor Shop
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.