No customer service
No customer service, very slow dispatch, all emails have been ignored, the returns portal on the website does not work
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
No customer service, very slow dispatch, all emails have been ignored, the returns portal on the website does not work
I bought 2 items. Order was accepted payment taken. Then order was cancelled by Oxygen Lifestyle but I was never refunded. No matter how many times I asked for a refund I never even got an answer. No money received. I opened a dispute with my bank, now in the process. This is a very bad company. Please stay away unless you want to lose your money and then time trying to get it back.
I ordered and paid for a stag candelabra which was £87.95. It had 2 attempts to be delivered but unfortunately wasn't successful. Unsure why as other deliveries have arrived. The product was returned back to Glasgow Parcel Force. I have emailed many times which have been impossible to get answers. Have been told that its been sent out again but no delivery details or tracking number.
Very disappointing experience. Hope this hasn't happened to anyone previously. Such a shame as it was a Christmas present.
I had a very good experience with this company. Items came quickly. Delivery man was so kind. He must have known it was a christmas present and asked were the kids at-home before he took box out of van . DPD driver .
I was also able to use a discount code which was great. No hassle with this order. X
First and last time I bought items from this company. Did not send me the items. I asked for a refund, but they have not refunded me. Very bad customer service.
I have had contact with PayPal for help.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.