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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Scam company - ordered furniture, various promises about delayed delivery until eventually no response to my emails and the company and Lloyd Pack ‘disappeared’ along with my money which I eventually... Ver más

Valorada con 1 estrellas sobre 5

Ordered 4 seasons garden furniture set in late February as the price was great. Turned out it wasn’t actually in stock so we waited, then waited some more, wanting to believe the promises we were give... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered a rug 2nd dec on the 8/12 still nothing call and email eventually told wait 10 days several more not addressed emails today 19/12 initial email after asking for refund again was told a refund... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fantastic company. Customer service exceptionally attentive and friendly. Ordered the 9 piece Malta rattan and arrived within a week. Delivery company were also helpful and lovely. Ass... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Tienda de mobiliario para jardín
  4. Tienda de mobiliario para salones
  5. Tienda de muebles de exterior
  6. Tienda de muebles para dormitorio

Escrito por la empresa

At The Pack Tag Group we are a family run company based in Hampshire. Due to the struggle of finding good quality home products for our own home, in 2020 we launched our company offering our customers affordable high quality interior products delivered to their doors throughout the UK. Each week we continue to add new products to our website and today we have over 1000 products. We have plans to open our first store in Hampshire in 2022


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(212)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! When 4SeasonsOutdoor delivered the wrong table legs The Pack Design immediately rang them and it was all solved a day later.

11 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, ordered over the Bank holiday weekend. The sofa was dispatched Monday morning and we took delivery of it on the Wednesday. Amazing fast delivery!
So happy with the garden sofa itself I had been looking for ages to replace our old one and so glad I found this one, it was exactly what I was looking for with nice comfortable cushions. Absolutely love it and highly recommend the company

10 de junio de 2022
Valorada con 5 estrellas sobre 5

Fab company to deal with

Fab company to deal with. Really unusual and unique items and a personal service. Super helpful people to deal with. My lamp was delivered on time and carefully packaged.

13 de mayo de 2022
Valorada con 5 estrellas sobre 5

The best customer service!

The best customer service I have ever experienced! And the website has some wonderful and unusual things... definitely worth searching generally, because they are SO helpful with enquiries, and even managing to source items that are out of stock very quickly!

12 de mayo de 2022
Valorada con 5 estrellas sobre 5

Great service

I ordered the 6 seater Malta Rattan corner set & cover late afternoon on Easter Monday, it arrived 3 days later. It took my husband & I a while to fathom out how it went together as the instructions aren’t the clearest. Once we’d cracked it & managed to put it together we were really pleased with the way it looks. When I opened the cover one of the 3 seater covers was missing. I contacted the company & they were apologetic & sent me another cover which arrived within a few days. I would definitely recommend this company & I would order from them again.

28 de abril de 2022
Valorada con 4 estrellas sobre 5

Fiji Corner Rattan Sofa

Really good quality furniture and looks really good, however the instructions are not clear at all and took me and partner hours to get the sofa put together.
Delivery was really quick and any questions asked were dealt with professionally and effectively.

25 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

What an excellent company

What an excellent company? Very professional, extremely helpful and goods delivered swiftly. I referred to a friend who has also bought the same garden furniture. Big thank you.

3 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service with a personal touch

I ordered a Werner Voss giraffe lamp a few weeks ago, and later that day got a phone call explaining that it was out of stock but would be shipped straight to me as soon as possible. Sure enough, three weeks later we have an awesome golden giraffe in the corner of our room, and for a fantastic price :)

14 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gold poodle lamp

Well I ordered this stunning poodle gold lamp for our new extension.
And WOW !! he definitely does make a statement !!!
Thank you so much guys the lamp is amazing and communication was amazing keeping me updated il definitely be buying again one happy customer 👍

19 de enero de 2022
Opinión espontánea

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