I had an absolute amazing experience at The Perfume Shop in Brighton. The staff Jess and Maria were extremely helpful and professional. Provided me with all the support to pick the right perfume.
Localización
Cambiar localizaciónUnit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA BRIGHTON, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Jess and Tia at the Brighton perfumeshop.Thanks very much for the professional customer service you provided and for the time you took to find the best perfume. I really appreciate 🙏 the first-class... Ver más
It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral,... Ver más
La empresa ha respondido
What a fabulous visit my sister & I had. We popped into the Brighton branch, where it was busy, due to your amazing offer 'buy one get one half price'. We were assisted by Siàn...after she finish w... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA, BRIGHTON, Reino Unido
4,7
Excelente
25 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had an absolute amazing experience at…
I had an absolute amazing experience at The Perfume Shop in Brighton. The staff Jess and Maria were extremely helpful and professional. Provided me with all the support to pick the right perfume.
23 de mayo de 2026
Opinión espontánea
Excellent customer care attitude.
Jess and Tia at the Brighton perfumeshop.Thanks very much for the professional customer service you provided and for the time you took to find the best perfume. I really appreciate 🙏 the first-class service received from both of you and the best attitude. It was like shopping with a personal perfume expert. Thanks again, and keep up the good work.
Eva K.
21 de mayo de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very good service will use again
9 de mayo de 2026
Respuesta de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mel was very helpful
Mel was very helpful, was in there for a good hour and she held me choose a birthday gift and also a lovely perfume scent for myself :) xx
30 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It's a big thing investing in perfume…
It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral, fruity or spice tones. I felt more confident exploring beyond my usual channel no. 5! Thank you for an excellent service!
14 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
I was very pleased with the way the transaction was handled and how quick I received my items.
26 de febrero de 2026
Respuesta de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great offer on the mini collection
Great offer on the mini collection.
Love it!
26 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience and no problems at all
11 de enero de 2026
Respuesta de The Perfume Shop - Brighton 58
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My Daughter and I love our perfumes and…
My Daughter and I love our perfumes and the discounts
6 de diciembre de 2025
Respuesta de The Perfume Shop - Brighton 58
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Fast efficient service online and very…
Fast efficient service online and very helpful staff at The Perfume shop in Brighton, Churchill Square. Thank you.
9 de diciembre de 2025
Respuesta de The Perfume Shop - Brighton 58
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Super fast delivery
Super fast delivery. Packaged well will definitely be buying from here again
14 de octubre de 2025
Respuesta de The Perfume Shop - Brighton 58
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Lovely staff
Sian is a star! Very helpful and very welcoming. Lovely staff
18 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Brighton 58
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Mel was incredibly helpful
Mel was incredibly helpful, suggested many fragrances based on my specific taste, without putting any pressure on me, brilliant. Roman x
10 de octubre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Brighton 58
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Perfect
Perfect service i got loads of offers for discounts and promo codes, theres plenty of rewards for returning customers and they have high quality fragrances.
19 de diciembre de 2024
Respuesta de The Perfume Shop - Brighton 58
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Marvellous Mel
The lady called Mel is always extremely kind, helpful, calm, friendly, approachable and always multitasking and going above and beyond for her customers. She is an absolute diamond of an asset to your company and one in a million! Thanks Mel coz of you we all keep returning to see your smiley friendly welcoming face and beautiful scented perfumes. Thank you!!!
27 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Brighton 58
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Mel is an absolute credit to this…
Mel is an absolute credit to this store!! She was so knowledgeable about the perfumes and so helpful. Fabulous service.
27 de septiembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Brighton 58
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Review
The Assistant in the shop was very helpful and arranged for the perfume I wanted to be delivered to my home address in a larger size than stocked in the shop. The delivery worked very well via Royal Mail and only took a few days.
27 de agosto de 2025
Respuesta de The Perfume Shop - Brighton 58
Hi,
We're so glad the assistant was helpful in arranging the delivery of your perfume in the size you wanted. We appreciate you taking the time to leave us this positive feedback!
The Perfume Shop
I received my item in two days it was…
I received my item in two days it was imperfect condition and was well packaged.so I was well pleased
23 de julio de 2025
Respuesta de The Perfume Shop - Brighton 58
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Excellent shopping experience
What a fabulous visit my sister & I had.
We popped into the Brighton branch, where it was busy, due to your amazing offer 'buy one get one half price'.
We were assisted by Siàn...after she finish wrapping a gift for another customer...(excellent wrapping skills, i must say)such a lovely young lady. Confident, knowledgeable, chatty & very helpful.
Siàn is a total asset to you're company & she made our trip to the perfume shop in Brighton Churchill square, a pleasure. Well done Siàn.
3 de mayo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Brighton 58
KERRY ,
Thank you for your kind words! We're delighted to hear about your positive experience at our Brighton branch. It's wonderful to know that you were impressed by our "buy one get one half price" offer and that you received such excellent service from our team member. We're proud of our staff's dedication to providing exceptional customer service and creating a welcoming atmosphere. We appreciate you recognizing their hard work and commitment.
The Perfume Shop
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.