The Perfume Shop - Brighton 58 Opiniones 

38
TrustScore: 5 sobre 5

4,8

Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA BRIGHTON, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mel and Josh were fab, making me feel like a VIP. I'm really but they took their time assisting in helping me find my perfect fragrance and took their time to explain what notes were in each one. I'm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Me and my sisters spent ages trying to find the right perfume and Mel at the brighton store was so patience and helpful! She spent time to help us discover the right fragrance. I ended up buying two i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often re... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA, BRIGHTON, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(38)

34.742 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great offer on the mini collection

Great offer on the mini collection.

Love it!

26 de febrero de 2026
Opinión espontánea
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery. Packaged well will definitely be buying from here again

14 de octubre de 2025
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Lovely staff

Sian is a star! Very helpful and very welcoming. Lovely staff

18 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Mel was incredibly helpful

Mel was incredibly helpful, suggested many fragrances based on my specific taste, without putting any pressure on me, brilliant. Roman x

10 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Valorada con 5 estrellas sobre 5

Perfect

Perfect service i got loads of offers for discounts and promo codes, theres plenty of rewards for returning customers and they have high quality fragrances.

19 de diciembre de 2024
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Marvellous Mel

The lady called Mel is always extremely kind, helpful, calm, friendly, approachable and always multitasking and going above and beyond for her customers. She is an absolute diamond of an asset to your company and one in a million! Thanks Mel coz of you we all keep returning to see your smiley friendly welcoming face and beautiful scented perfumes. Thank you!!!

27 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Mel is an absolute credit to this…

Mel is an absolute credit to this store!! She was so knowledgeable about the perfumes and so helpful. Fabulous service.

27 de septiembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Review

The Assistant in the shop was very helpful and arranged for the perfume I wanted to be delivered to my home address in a larger size than stocked in the shop. The delivery worked very well via Royal Mail and only took a few days.

27 de agosto de 2025
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hi,

We're so glad the assistant was helpful in arranging the delivery of your perfume in the size you wanted. We appreciate you taking the time to leave us this positive feedback!

The Perfume Shop

Valorada con 5 estrellas sobre 5

I received my item in two days it was…

I received my item in two days it was imperfect condition and was well packaged.so I was well pleased

23 de julio de 2025
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valorada con 5 estrellas sobre 5

Excellent shopping experience

What a fabulous visit my sister & I had.
We popped into the Brighton branch, where it was busy, due to your amazing offer 'buy one get one half price'.
We were assisted by Siàn...after she finish wrapping a gift for another customer...(excellent wrapping skills, i must say)such a lovely young lady. Confident, knowledgeable, chatty & very helpful.
Siàn is a total asset to you're company & she made our trip to the perfume shop in Brighton Churchill square, a pleasure. Well done Siàn.

3 de mayo de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

KERRY ,

Thank you for your kind words! We're delighted to hear about your positive experience at our Brighton branch. It's wonderful to know that you were impressed by our "buy one get one half price" offer and that you received such excellent service from our team member. We're proud of our staff's dedication to providing exceptional customer service and creating a welcoming atmosphere. We appreciate you recognizing their hard work and commitment.

The Perfume Shop

Valorada con 5 estrellas sobre 5

Excellent store

Excellent store, fast delivery service, beautiful gifts I got with the perfume I ordered, thank you very much, I will order again
Hight recommendation

26 de marzo de 2025
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hello,

Thank you for your kind review! We are so happy to hear that you were pleased with your purchase and the gifts you received. We strive to provide our customers with a positive experience and we appreciate your feedback on our fast delivery service. We look forward to welcoming you back soon.

Kind regards,
Jasmyn

Valorada con 5 estrellas sobre 5

As always a great service.The staff in…

As always a great service.The staff in the Brighton store are the best

4 de marzo de 2025
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order
Quick and efficient service
Great price

14 de febrero de 2025
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

Valorada con 5 estrellas sobre 5

Outstanding customer service

I went to buy a gift for my friend, Sian (hope I have spelt it right), kindly put the absolute effort and time with patience to run me through couple of options that would be most similar to what I was looking for. She is a STAR. As I was undecided between two options she offered to give me a tester sample of the other option so I would have of the both choice with paying for only one. Mel also was very helpful and kind, making this one of my best shopping experiences. They deserve a raise!
THANK YOU SO MUCH X

16 de febrero de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Brighton 58

Respuesta de The Perfume Shop - Brighton 58

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más