Was in the Carlisle branch today....The young lady called Holly has the patience of a saint.. Customer service was fabulous ¬hing was too much for her...how many perfumes did she let me smell... 😂... Ver más
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Unit 37, The Lanes, CA3 8NX CARLISLE, GB
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Was in the Carlisle branch today....The young lady called Holly has the patience of a saint.. Customer service was fabulous ¬hing was too much for her...how many perfumes did she let me smell... 😂... Ver más
La empresa ha respondido
I absolutely love Paloma Picasso perfume it's the only one I use.. please don't stop stocking it.
La empresa ha respondido
The lovely lady that served us, Diane, was not only extremely helpful, but also extremely kind and enthusiastic. She was very patient when we wanted to try out different samples, and made us feel very... Ver más
La empresa ha respondido
After shave was my choice but fir money i spent a talking 100s not even a free gift or fcuk all
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 37, The Lanes, CA3 8NX, CARLISLE, Reino Unido
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Was in the Carlisle branch today....The young lady called Holly has the patience of a saint.. Customer service was fabulous ¬hing was too much for her...how many perfumes did she let me smell... 😂 Too many on till she found me the right one A credit to your company... Thankyou Holly

Respuesta de The Perfume Shop - Carlisle 276
I absolutely love Paloma Picasso perfume it's the only one I use.. please don't stop stocking it.

Respuesta de The Perfume Shop - Carlisle 276
Recently popped in to spray some fragrances and learn about new scents, as a fragrance reviewer I don’t purchase all the time and love to learn what new releases I can try without blind buying and the staff are always amazing, especially holly and Louisa ever so kind even helping me pick some small samples to review, I gave them a shoutout in my new video @gaysprays on TikTok! Lovely girls amazing customer service and know how to treat customers and treat them like humans!

Respuesta de The Perfume Shop - Carlisle 276
Visited the Carlisle store on Saturday and had some amazing discounts which I took full advantage of for family gifts and got a couple of unexpected free gifts as well. Thank you so much for the amazing service, The Perfume Shop is my favourite place to visit for fragrances and I will be back before Christmas.

Respuesta de The Perfume Shop - Carlisle 276
Excellent service quick delivery came a day earlier than expected

Respuesta de The Perfume Shop - Carlisle 276
Extremely nice staff,great price and I love the being able to ry different fragrance every month

Respuesta de The Perfume Shop - Carlisle 276
10/10 customer service, listened to what we needed and went above and beyond to help us find fragrances we liked, would definitely recommend Ruby's help to anyone (definitely deserved a pay rise)

Respuesta de The Perfume Shop - Carlisle 276
The lovely lady that served us, Diane, was not only extremely helpful, but also extremely kind and enthusiastic. She was very patient when we wanted to try out different samples, and made us feel very welcome in the shop. We also got our purchase beautifully gift wrapped, making our experience even more special. Thank you to Diane and the team.

Respuesta de The Perfume Shop - Carlisle 276
Excellent experience, a very warm welcome from dianne&emma, both very patient and very lovely, helped me choose exactly what me and my pal wanted, overall amazing experience!

Respuesta de The Perfume Shop - Carlisle 276

Respuesta de The Perfume Shop - Carlisle 276
After shave was my choice but fir money i spent a talking 100s not even a free gift or fcuk all

Respuesta de The Perfume Shop - Carlisle 276
Helpful staff, saved money, friendly, polite, chatty and enjoyed shopping there, would definitely recommend

Respuesta de The Perfume Shop - Carlisle 276

Respuesta de The Perfume Shop - Carlisle 276
I have visited the shop on numerous occasions and the customer service has been fantastic. I have been served by Jack, but most recently by Holly who was very patient, knowledgeable and friendly. I will happily recommend the shop to my friends. A lovely shop.

Respuesta de The Perfume Shop - Carlisle 276
Mel and Dianne were absolutely fantastic helped with everything, thank you ladies

Respuesta de The Perfume Shop - Carlisle 276
I bought some polo Ralph Lauren aftershave but when I got home it was damaged, Diane at our Carlisle shop in the lanes was most helpful and gave me a full replacement. Too service all round. Would definitely recommend

Respuesta de The Perfume Shop - Carlisle 276
Helpful and friendly service from Jack. Answered all my questions and gave great gift buying advice. Ruby wrapped the present beautifully. Will go back and recommend highly.

Respuesta de The Perfume Shop - Carlisle 276
We've been buying perfumes from Holly in the Carlisle branch for a few months now. She always goes above and beyond and has so much patience with us. She has introduced us to so many different types of fragrances that we may not have otherwise tried. Thank you Holly!

Respuesta de The Perfume Shop - Carlisle 276
Really happy with my recent purchase in the Carlisle store, I appreciate the advice and lovely service I had today in this store, the young assistant, think she was called Holly, was so natural,and had great knowledge of the products, and not once was I pushed into making a purchase.

Respuesta de The Perfume Shop - Carlisle 276
Great deals and great prices love the perfume shop in Carlisle staff are friendly and lovely and really helpful this time I ordered online through Klarna which was really handy really will be ordering again thank you

Respuesta de The Perfume Shop - Carlisle 276
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