I was met by Holly and given the best advice and information about a selection of products she found for me, and she helped me find my next scent. Thank you to her!
La empresa ha respondido
Localización
Cambiar localizaciónUnit 37, The Lanes, CA3 8NX CARLISLE, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The lovely lady that served us, Diane, was not only extremely helpful, but also extremely kind and enthusiastic. She was very patient when we wanted to try out different samples, and made us feel very... Ver más
La empresa ha respondido
I bought some polo Ralph Lauren aftershave but when I got home it was damaged, Diane at our Carlisle shop in the lanes was most helpful and gave me a full replacement. Too service all round. Would def... Ver más
La empresa ha respondido
After shave was my choice but fir money i spent a talking 100s not even a free gift or fcuk all
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 37, The Lanes, CA3 8NX, CARLISLE, Reino Unido
4,6
Excelente
28 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great deals and great prices love the…
Great deals and great prices love the perfume shop in Carlisle staff are friendly and lovely and really helpful this time I ordered online through Klarna which was really handy really will be ordering again thank you
23 de marzo de 2025
Respuesta de The Perfume Shop - Carlisle 276
Hello,
Thank you for your wonderful review! We're so happy to hear you had a positive experience with our Carlisle store and that you found the staff to be friendly and helpful. We strive to provide our customers with a great shopping experience, both in-store and online. We're also pleased you found our deals and prices to be great and that you found Klarna a handy payment option. We appreciate your feedback and hope you continue to enjoy shopping with us.
Many thanks,
Jasmyn
Really nice staff
Really nice staff. Was a pleasant experience all around .
17 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Carlisle 276
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely little shop
Been into the Carlisle store today and got the lovely Ruby. I didn’t know what I wanted but something new for my husband’s birthday, I walked away very happy & got something new. Customer service was excellent and Ruby is brilliant!
14 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Carlisle 276
Hello,
We're so glad to hear you had a positive experience at our Carlisle store. It's wonderful that Ruby was able to help you find the perfect gift for your husband's birthday. We strive to provide excellent customer service and we're delighted that Ruby's expertise made your shopping experience enjoyable.
Many thanks,
Jasmyn
Respuesta de The Perfume Shop - Carlisle 276
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.