The Perfume Shop is my go-to place for fragrances, and I’ve always had a great experience shopping with them. They have a wide range of perfumes for every budget, from everyday scents to more premi... Ver más
La empresa ha respondido
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The Perfume Shop is my go-to place for fragrances, and I’ve always had a great experience shopping with them. They have a wide range of perfumes for every budget, from everyday scents to more premi... Ver más
La empresa ha respondido
Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... Ver más
La empresa ha respondido
A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definite... Ver más
La empresa ha respondido
Quality product at reasonable price.
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Kay was very good customer service very kind and helpful. I will come back to get more advice from her. Thank you Kay 🥰

Respuesta de The Perfume Shop - Croydon SD 548
Kay was very kind and helpful and funny kind lady

Respuesta de The Perfume Shop - Croydon SD 548
Adore this shop great prices and great delivery

Respuesta de The Perfume Shop - Croydon SD 548
The Perfume Shop is my go-to place for fragrances, and I’ve always had a great experience shopping with them. They have a wide range of perfumes for every budget, from everyday scents to more premium brands, which makes it easy to find exactly what I’m looking for.
The staff are friendly and helpful without being pushy, and they’re always happy to offer recommendations or let you take your time choosing. I also appreciate how often they have good deals and offers, which makes it more affordable compared to other stores.
The overall shopping experience is smooth, whether in-store or online, and I’ve always found the products to be genuine and well packaged.
Definitely my first choice for perfumes—I’d highly recommend The Perfume Shop to anyone looking for quality fragrances at good prices.

Respuesta de The Perfume Shop - Croydon SD 548
The lady who served me has always been amazing. Her customer service and human relation is outstanding. Great asset to your business.

Respuesta de The Perfume Shop - Croydon SD 548
Great experience today at the shop!
The lady at the till Kay was really helpful and I’ve had a nice conversation searching for the best gift for my son.

Respuesta de The Perfume Shop - Croydon SD 548
A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definitely return to grab more perfumes.

Respuesta de The Perfume Shop - Croydon SD 548
Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , she pointed out a special offer on a gift box for myself which was lower in price and containing the cologne I wanted. Thank you :-)

Respuesta de The Perfume Shop - Croydon SD 548
Absolutely fantastic customer service!! Ada and Kay are AMAZING 🥰 I wouldn't go anywhere else... Thanks for making my mum's birthday so special

Respuesta de The Perfume Shop - Croydon SD 548
Kay , beautiful personality. I absolutely love shopping when she’s here.

Respuesta de The Perfume Shop - Croydon SD 548
Ada was a very helpful pleasant person

Respuesta de The Perfume Shop - Croydon SD 548
Couldn't order what I wanted on line, so I went to the store. The young lady there ordered it for me and had it delivered to the store which I collected. All along, I was informed on the status of my order. Very efficent. What's more she was very pleasent, which is very rear these days.

Respuesta de The Perfume Shop - Croydon SD 548
Helpful, quick and thorough service. Kay helped me choose, signed me up for membership, wrapped and personalised my ribbon. Kay is a real asset to the branch.

Respuesta de The Perfume Shop - Croydon SD 548
Today Rhys helped me and my brother get the fragrances we needed and was very patient with us whilst we decided and came to a decision

Respuesta de The Perfume Shop - Croydon SD 548
Today Rhys spent some time helping me and my brother get the fragrances that we needed today and was extremely patient

Respuesta de The Perfume Shop - Croydon SD 548
KAY was very helpful. Got a good deal because of her assistance.

Respuesta de The Perfume Shop - Croydon SD 548
Nicola was amazing at the perfume section, very friendly and polite

Respuesta de The Perfume Shop - Croydon SD 548
KAY, always professional with a laugh, extremely helpful today, the shop was busy but she was multitasking with ease 😉.
Thanks KAY

Respuesta de The Perfume Shop - Croydon SD 548
Amazing time.. had such a helpful person
Charmane @ Croydon Superdrug perfume shop

Respuesta de The Perfume Shop - Croydon SD 548
We had an enjoyable experience yesterday. Kay provided exceptional customer service; she was very patient, knowledgeable, and always wore a smile, which is rare in today’s face-to-face interactions. She also highlighted the best deals without making us feel pressured to buy. As a result, we (or should I say my husband) ended up purchasing more perfume than originally planned, but we made significant savings - much better than the offers in Boots. Thank you for making shopping less stressful!

Respuesta de The Perfume Shop - Croydon SD 548
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.