Kay is a very good customer servicr advider. I am always looking foward to shopping at Superdrugs whenever she is around. She is pleasant, polite and takes time to listen to the customer. She is an as... Ver más
La empresa ha respondido
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Kay is a very good customer servicr advider. I am always looking foward to shopping at Superdrugs whenever she is around. She is pleasant, polite and takes time to listen to the customer. She is an as... Ver más
La empresa ha respondido
Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... Ver más
La empresa ha respondido
A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definite... Ver más
La empresa ha respondido
Quality product at reasonable price.
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It was an absolute pleasure to be served by Rhys. Very polite & efficient service.
We stumbled across an issue with the personalised ribbon printer but he handled it with grace and tact.
Rhys thank you for my perfumer recommendations for my aunty & uncle. I’ll be back again to get a little something for myself :)

Respuesta de The Perfume Shop - Croydon SD 548
Amazing customer service, helped me find the perfect gift and had a lot of fun with them! Great shopping experience! Thank you Estrella and Rhys

Respuesta de The Perfume Shop - Croydon SD 548
My first time in this shop on for my experience with the customer assistant it's was very good on pleasing if all the shop customer assistant was like this it was be nice going shopping everyday

Respuesta de The Perfume Shop - Croydon SD 548
Kay has got the best customer service ever, I eventually got to buy more than I expected. Thank you ….

Respuesta de The Perfume Shop - Croydon SD 548
Today I visited the perfume shop in Superdrug and got excellent service from Nicola and Kay. They worked really well together and found me the perfect perfume for my brothers birthday.

Respuesta de The Perfume Shop - Croydon SD 548
Rhys and kay gave amazing customer service like always thank you guys for the perfume suggestions and your splendid customer service

Respuesta de The Perfume Shop - Croydon SD 548
Rhys and kay are very good staff and very professional

Respuesta de The Perfume Shop - Croydon SD 548
Great service and understanding of our needs by Rhys in the croydon store.

Respuesta de The Perfume Shop - Croydon SD 548
Great customer service from Rhys! He helped me pick the perfect gift for my partner!

Respuesta de The Perfume Shop - Croydon SD 548

Respuesta de The Perfume Shop - Croydon SD 548
I visited Superdrug today and got exceptional service from Rhys today. He took his time and showed me various different fragrances which allowed me to make the best decision.

Respuesta de The Perfume Shop - Croydon SD 548
Kay and Tirana are very nice, polite and very helpful and happy to help,good offers in store.

Respuesta de The Perfume Shop - Croydon SD 548
I had an amazing experience in the store, I was served by two lovely ladies Kay and tiyahna, I got exactly what I wanted 10/10 experience:)

Respuesta de The Perfume Shop - Croydon SD 548
Today I went into the perfume shop counter in superdrug in the Whitgift centre in Croydon. I was looking for a new perfume for my wife and was served by nicola. She was warm friendly and knowledgeable and helped me pick prada paradox which my wife loved. I will definitely return.

Respuesta de The Perfume Shop - Croydon SD 548
Always satisfied when I meet Kay

Respuesta de The Perfume Shop - Croydon SD 548
Rhys was lovely and helpful! Thanks again for your time.

Respuesta de The Perfume Shop - Croydon SD 548
good customer service , very helpful, her name is Kay .

Respuesta de The Perfume Shop - Croydon SD 548
The young lady that served me was very helpful and went 'the extra mile' for me.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.