Gee whizz! Talk about customer service... Jackie in Cumbernauld was OUTSTANDING today. Nothing was too much trouble. I had no idea what I wanted to buy my partner. Jackie went out of her way to talk t... Ver más
La empresa ha respondido
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Gee whizz! Talk about customer service... Jackie in Cumbernauld was OUTSTANDING today. Nothing was too much trouble. I had no idea what I wanted to buy my partner. Jackie went out of her way to talk t... Ver más
La empresa ha respondido
Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... Ver más
La empresa ha respondido
Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... Ver más
La empresa ha respondido
Lee Anne was very friendly and kind.
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing service, great advice and lovely girls.

Respuesta de The Perfume Shop - Cumbernauld 179
So smiley and helpful with er service her name was jackie

Respuesta de The Perfume Shop - Cumbernauld 179
Staff at perfume shop Cumbernauld are lovely & so helpful :)

Respuesta de The Perfume Shop - Cumbernauld 179
Janet was so helpful and I even got a discount! Service with a smile, can't ask for more :)

Respuesta de The Perfume Shop - Cumbernauld 179
This is a great shop I went in for a present for my mum and the lady serving me was so helpful and really made the experience so easy and nice. Definitely recommend 😊

Respuesta de The Perfume Shop - Cumbernauld 179
Gee whizz! Talk about customer service... Jackie in Cumbernauld was OUTSTANDING today. Nothing was too much trouble. I had no idea what I wanted to buy my partner. Jackie went out of her way to talk through the various scents till I settled on the ONE! And to top it off made the 'last minute gift' look so special with personalised ribbon! Just beautiful! Jackie is an asset to your company ✨️ Thanks Jackie x

Respuesta de The Perfume Shop - Cumbernauld 179
Janet and Jackie were very friendly and helpful. Let me smell lots of new products. Two very nice people

Respuesta de The Perfume Shop - Cumbernauld 179
Both ladies Janet and Jackie were so nice and helpful and let me try a few different perfumes. Yes I spent way more than planned but worth it ☺️

Respuesta de The Perfume Shop - Cumbernauld 179
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie
Lovely ladies

Respuesta de The Perfume Shop - Cumbernauld 179
Lea Ann was super helpful and upsold
Very easy experience

Respuesta de The Perfume Shop - Cumbernauld 179
Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and I was also able to pick up a wee something for myself!
Excellent curtomer service and friendly staff 😊

Respuesta de The Perfume Shop - Cumbernauld 179
It was a Jackie and Lee Anne in cumbernauld perfume shop there service was absolutely brilliant 👏 thanks laddies love the perfumes

Respuesta de The Perfume Shop - Cumbernauld 179
Janet in the the Cumbernauld store was very knowledgeable and not to mention patient with the number of aftershaves I tried. Leanne was super helpful too, you can tell they work well as a team. Maybe see you on Barra some day!

Respuesta de The Perfume Shop - Cumbernauld 179
val could not have been more helpful helping me choose the perfect gift for my daughter can't thank her enough

Respuesta de The Perfume Shop - Cumbernauld 179
Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me
I was really impressed with the service and standards
their knowledge and expertise was exemplary
I will definitely be coming back

Respuesta de The Perfume Shop - Cumbernauld 179
Leanne was very helpful and knowledgeable in helping to pick a new fragrance

Respuesta de The Perfume Shop - Cumbernauld 179
Always friendly staff everytime I visit.
*****

Respuesta de The Perfume Shop - Cumbernauld 179
Val was just amazing. Helped me and my son with a gift. Very happy with product and the service thank you so much

Respuesta de The Perfume Shop - Cumbernauld 179
I met Jackie and Leanne and they were so sweet, they had time for me and talked me through the discount

Respuesta de The Perfume Shop - Cumbernauld 179
Lee Anne was very friendly and kind.

Respuesta de The Perfume Shop - Cumbernauld 179
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.