Had a great experience, served by Jane, very friendly and helpful. Excellent customer service. Perfume all beautifully gift wrapped as well.
Localización
Cambiar localizaciónUnit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
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Consulta las opiniones de los clientes
Had the greatest experience with Norma and Janet. So helpful and kind. Been shopping with the perfume shops for years and today being my best experience lovely women. Was supposed to just be looking a... Ver más
La empresa ha respondido
Both ladies (Norma and Jeanette)at the Cumbernauld store were very helpful and knowledgeable, Norma served me I ended up with my favourite after shave at nearly half price , a new Ralph Lauren bag for... Ver más
La empresa ha respondido
Went into the shop only wanting an atomiser and ended up with 3 fully filled. Donna was amazing, went above and beyond helping me and my daughter choose our scents. Would highly recommend xx
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, Reino Unido
4,9
Excelente
159 opiniones
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Had a great experience
Had a great experience, served by Jane, very friendly and helpful. Excellent customer service. Perfume all beautifully gift wrapped as well.
24 de mayo de 2026
Opinión espontánea
Great customer service by val
19 de mayo de 2026
Opinión espontánea
Val and Janet were amazing in helping…
Val and Janet were amazing in helping me choose the perfect aftershave
19 de mayo de 2026
Opinión espontánea
Val and Janet were super helpful with…
Val and Janet were super helpful with everything I needed!! Super polite and kind aswell
19 de mayo de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Served by the lovely Janet it’s a…
Served by the lovely Janet it’s a pleasure having this store on my door step the woman are all so friendly and efficient and so helpful nothing is too much trouble thanks again Janet for another 5star visit
12 de mayo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had the greatest experience with Norma…
Had the greatest experience with Norma and Janet. So helpful and kind. Been shopping with the perfume shops for years and today being my best experience lovely women. Was supposed to just be looking and ended up with two new beautiful perfumes thanks so much
25 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janet was amazing serving me today in…
Janet was amazing serving me today in the Cumbernauld store 10/10 service!
18 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab customer service
Went into the shop only wanting an atomiser and ended up with 3 fully filled. Donna was amazing, went above and beyond helping me and my daughter choose our scents. Would highly recommend xx
18 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My elderly mother wanted to treat…
My elderly mother wanted to treat herself with her favourite perfume which was a lot cheaper in another shop in Cumbernauld town centre, Jackie the assistant went over and above to help my mother bring the price down to the same, both assistants took care, chatted with my mum which made her day 😁 thank you to the ladies at Cumbernauld store
3 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful staff,Val was more than…
Very helpful staff,Val was more than helpful
2 de abril de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Val was very helpful
Val was very helpful, knowledgeable and patient. Will be back also because prices were competitive.choose this shop!
24 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
They were very helpful with my purchase…
They were very helpful with my purchase and helped me with a discount, janette was extremely helpful and even helped me wrap my gift
18 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
TPS Cumbernauld is Scentsational!
TPS Cumbernauld is the best for customer service! This is my 2nd review in a short space of time. TPS is my go to for most gifts I buy, mainly because I really like the selection, the products and the staff. The girls in this shop can’t do enough for you, happy to give advice and highlight the best offers. Both Jackie and Janet are an absolute credit to the company. I hope this business continues to thrive in Cumbernauld, I refuse to go anywhere else!
15 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was helped by Val today
Was helped by Val today. She was very knowledgeable and pointed me in the right direction for a great mother's day gift for the wife from the kids. Great customer service
14 de marzo de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janet and val were really helpful and I…
Janet and val were really helpful and I had a lovely experience in the shop today xx
23 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Val and Janet were fabulous :)
Val and Janet were fabulous :)
23 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great help and very friendly
23 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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