Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... Ver más
La empresa ha respondido
Lee Anne was very friendly and kind.
La empresa ha respondido
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie Lovely ladies
La empresa ha respondido
Información sobre la empresa
- Perfumería
- Proveedor de productos de belleza
- Proveedor de cosméticos y perfumes
- Tienda de cosméticos
- Proveedor de fragancias, aromas y saborizantes
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, Reino Unido
4,9
Excelente
185 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janet and val were really helpful and I…
Janet and val were really helpful and I had a lovely experience in the shop today xx
23 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Val and Janet were fabulous :)
Val and Janet were fabulous :)
23 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great help and very friendly
23 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
amazing!
came in looking for a few perfumes for my brothers birthday and Janet was amazing at giving recommendations and was so kind! great service and ended walking away with some lovely perfumes
22 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service!
Amazing customer service!
Val and Janet 👍
14 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant
Very helpful and lovely stuff, Val was absolutely amazing massive thank you to her x
13 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely treat/Served by Val
Popped in to my local Cumbernauld branch and left with some gorgeous new perfume. Served by Val who I have made a few purchases with now, really knowledge and homes in on my taste really well! The 20% discount means its hard not to treat yourself!
8 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, got great advice from Val and great customer service. Will be back again.
8 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady Val was lovely and knew the…
The lady Val was lovely and knew the products she was selling
8 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came in today to get perfume for my…
I came in today to get perfume for my mums birthday. I was clueless and the 2 workers - Norma and Jackie I believe - were great help! Helped me pick the best option for my mum as well as wrapped it all up with a happy birthday for her!! Great experience will definitely be back
6 de febrero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angela and Norma
Angela and Norma very helpful and very friendly - will definitely be back
18 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The two ladies were fantastic and very…
The two ladies were fantastic and very helpful and approachable. Cumbernauld town centre store!
31 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just wanted to say a huge thank you to…
Just wanted to say a huge thank you to Donna for serving me she was so helpful , friendly and knowledgeable about your products and asked what type of fragrance/scent I like , this helped me to narrow down my choices ,thanks again x
27 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Val today who was so helpful
Served by Val today who was so helpful. Listened to my preferences and sold me perfumes that were spot on xx
17 de enero de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We got what we asked for and when the…
We got what we asked for and when the last item wasn't,in stock it was ordered on line.
18 de diciembre de 2025
Respuesta de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
The girl that served me was very…
The girl that served me was very pleasant couldn’t be more helpful she ordered my perfume for me as I am useless at doing it
Perfume was delivered to shop I collected it so easy. I find all the girls happy to help.
6 de diciembre de 2025
Respuesta de The Perfume Shop - Cumbernauld 179
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Went in to purchase some Christmas…
Went in to purchase some Christmas gifts for my family and Val the assisted helped me from start to finish. Listened to my requirements and made a large Putchase of gifts. Thanks to Val a valued memeber of your team
30 de noviembre de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
I had to ask for a refund
I had to ask for a refund. Not your fault but mine. I ordered on line and the staff were great in the store and arranged my refund. I know where to shop in the future. Price was fab too and delivery brilliant.
22 de noviembre de 2025
Respuesta de The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.