My Boss deodorant was not instock instore in Derby. However, this posed no problem as the helpful & pleasant assistant suggested a delivery to my home. It took only 24 hours, so well done everyone for... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Back again at my favourite perfume shop at all here in derby,, i come to serve from lovely beautiful lady nick,, always been chatty and accommodating.. what i love to come in here too.. very please to... Ver más
La empresa ha respondido
I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... Ver más
La empresa ha respondido
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... Ver más
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Reino Unido
4,9
Excelente
209 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My Boss deodorant was not instock…
My Boss deodorant was not instock instore in Derby. However, this posed no problem as the helpful & pleasant assistant suggested a delivery to my home. It took only 24 hours, so well done everyone for the excellent service!.
19 de septiembre de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hi Andrew,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Back again at my favourite perfume shop…
Back again at my favourite perfume shop at all here in derby,, i come to serve from lovely beautiful lady nick,, always been chatty and accommodating.. what i love to come in here too.. very please to her service xx
16 de septiembre de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Helpful & pleasant went out of their…
Helpful & pleasant went out of their way to help me.
3 de septiembre de 2026
Respuesta de The Perfume Shop - Derbion Centre 370
Hello Heather,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Nicole gives a top drawer service
Nicole gives a top drawer service.
5 de septiembre de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hi Adam,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Amazing service
Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fantastic service!
11 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, attentive friendly and always goes beyond expectations and helps me find my new signature scent when needed.
Will never buy from anywhere else.
11 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
immaculate service from colleagues
immaculate service from colleagues. Thoughtful and considerate assistance without failure everytime!
11 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service. Let me try lots of samples. Very friendly. Always beyond expectations. Scents are very nice would recommend!
11 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic!
I was served by Lynne today, she was absolutely outstanding and such a lovely lady. Nothing was too much trouble, she went above and beyond! Thankyou Lynne x
6 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Staff are fab!!
Staff are fab! Very helpful and informative. Their product knowledge is excellent and they really helped me out.
3 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Robbie and Lynne have been amazing !
Robbie and Lynne have been amazing !! they have gone above and beyond their customer service and i appreciated that so much !! Two AMAZING staff 🙂
2 de agosto de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always friendly faces
Always friendly faces, went in with no idea what I wanted just a strong long lasting
Nic went above and beyond to find me the scent I loved!
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brought aftershave from the store and…
Brought aftershave from the store and also a few sets for birthdays while I was there as the staff were fantastic and assisted with my needs while there. Recommend anyone in the area you go here for aftershave or perfume.
24 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent staff very helpful I was…
Excellent staff very helpful I was looking for some perfume for my wife and no idea what to buy. Hayley was brilliant and recommended a few and my wife loved the one we picked.
25 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent Service
I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through what felt like a thousand fragrances with until I found the one I thought the wife would like. Thanks Hayley your a credit to the company.
31 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Absolutely amazing service from Paige…
Absolutely amazing service from Paige and Hayley and lynne at the derbion shopping mall in Derby, very patient, big smiles really welcoming and kind made my experience easy !
28 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Aisha
Great service from Aisha. She was friendly, helpful, and made it easy to find exactly what I was looking for. Really appreciated her help—thank you!
26 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Satisfied customer.
I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t obtain it in store. Thanks to Diane I came out of the store a very satisfied customer.
26 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Everytime I go into the perfume shop…
Everytime I go into the perfume shop I’m always greeted by the same lovely lady Robbie who always knows exactly what I want!! Amazing customer service and knows a lot about what he’s selling!
4 de julio de 2026
Opinión espontánea
Respuesta de The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.